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Auto Service Advisor Jobs in Riverside, CA (NOW HIRING)

Super Service Auto Shops

Service Advisor

Placentia, CA

$60K - $100K/yr

We were voted the Best Multi-Shop Auto Repair shop in the country because we are a clean, professionally run, state of the art auto repair shop. The service advisor, service writer or service manager ...

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We were voted the Best Multi-Shop Auto Repair shop in the country because we are a clean, professionally run, state of the art auto repair shop. The service advisor, service writer or service manager ...

Stress Free Auto Care

Service Advisor

Orange, CA

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service ... As an Automotive Service Advisor, you will play a crucial role in communicating with customers ...

Stress Free Auto Care

Service Advisor

Orange, CA · On-site

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service ... As an Automotive Service Advisor, you will play a crucial role in communicating with customers ...

Stress Free Auto Care

Service Advisor

Orange, CA

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about ...

Toyota of Hemet

Service advisor

Hemet, CA · On-site

$48K - $120K/yr

Develop a thorough understanding of auto repair and maintenance. * Familiarity with Toyota systems and process * Customer Service Skills : * Strong communication skills are essential. * Be client ...

Toyota of Hemet

Service advisor

Hemet, CA · On-site

$36K - $120K/yr

Develop a thorough understanding of auto repair and maintenance. * Familiarity with Toyota systems and process * Customer Service Skills : * Strong communication skills are essential. * Be client ...

BMW of Riverside

Service Advisor

Riverside, CA

Service Advisor The Service Advisor is the center of communication for service/repair activities ... Performs other duties as assigned Qualifications * 2 + years' BMW Auto Dealership experience ...

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Auto Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do auto service advisor jobs pay per hour?

As of May 30, 2026, the average hourly pay for auto service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What does an auto service advisor do?

An auto service advisor acts as a liaison between customers and the auto repair shop, explaining repair needs, estimating costs, and scheduling services. They assess vehicle issues, communicate with technicians, and ensure customer satisfaction, often using diagnostic tools and maintaining detailed service records.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are popular job titles related to Auto Service Advisor jobs in Riverside, CA? For Auto Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Riverside, CA look for? The top searched job categories for Auto Service Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Auto Service Advisor jobs? Cities near Riverside, CA with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Riverside, CA as of May 2026, with employment types broken down into 3% As Needed, 60% Full Time, 25% Part Time, 3% Temporary, and 9% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $56,275 per year, or $27.1 per hour.

Service Advisor

Super Service Auto Shops

Placentia, CA

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job description:
We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We were voted the Best Multi-Shop Auto Repair shop in the country because we are a clean, professionally run, state of the art auto repair shop. The service advisor, service writer or service manager who will also write service will write 10-20 cars a day. The automotive service advisor / writer will work closely with a team of the best ASE Certified Master Technicians in California. The service advisor, service writer or service manager will also order parts, answer the phone, deal with returns etc.
Responsibilities and Duties:
  • Open and Close.
  • Greet customers in a friendly manner.
  • Establish a relationship with the customer.
  • Write up customers.
  • Arrange shuttle pick up.
  • Look up labor and parts.
  • Recommend needed repair.
  • Close out customer.
  • Handle returns and customer service issues

Qualifications and Skills Requirements:
  • The automotive service advisor/writer must be extremely friendly.
  • The automotive service advisor/writer have at least 5 years experience as a professional service writer.
  • The automotive service advisor/writer must be able to sell value. (no order takers).
  • The automotive service advisor/writer's schedule is 5 days a week.
  • The automotive service advisor/writer's must be able to multi-task.
  • The automotive service advisor/writer's should be able to touch type 30 words per minute.
  • The automotive service advisor/writer's must be reliable (we are open at 7:30 and close at 5:30).
  • The automotive service advisor/writer's must have a clean driving record.
  • The automotive service advisor/writer's must have a clean cut appearance

Benefits:
  • Up to 2 weeks paid vacation.
  • Sick days.

Job Type: Full-time: $65,000.00 to $90,000.00 /year DOE With added Bonuses. If you're currently employed. Confidentiality is assured. Text or call my confidential cell phone if want more information.
Benefit Conditions:
  • Waiting period may apply.

This Job Is:
  • A job for which military experienced candidates are encouraged to apply.
  • Open to applicants who do not have a high school diploma/GED.
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks).
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more.
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
  • A job for which all ages, including older job seekers, are encouraged to apply.
  • Open to applicants who do not have a college diploma.

Work Remotely: No.

Job Type: Full-time.
Pay: $65,000.00 - $90,000.00 per year.
Benefits:
  • 401(k).
  • 401(k) matching.
  • Dental insurance.
  • Employee discount.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Tuition reimbursement.
  • Vision insurance.

Day range:
  • Monday to Saturday.
  • Floating Day Off.

Shift:
  • 10 hour shift.
  • 8 hour shift.
  • Day shift.

Experience:
  • Clean Driving Record: 1 year (Required).
  • Auto Repair / Service: 5 years (Required).
  • Sales / Customer Service: 1 year (Required).

License/Certification:
  • ASE Certification (Preferred).

Work Location: Multiple locations.