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Automotive Services Advisor Jobs in Riverside, CA

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Meineke

Service Advisor

Lake Forest, CA · On-site

$1.2K/wk

Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal ... automotive repair services is required Why Meineke? * Meineke values personal and professional ...

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$60K - $100K/yr

Prior Service Advisor or automotive service industry experience is required. Responsibilities: * Greet customers professionally as they enter the service area. * Determine repair needs by discussing ...

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$66K - $153K/yr

Automotive Service Advisor - Join the Car Pros Team! Are you passionate about cars and delivering outstanding customer service? Car Pros is seeking a dedicated Automotive Service Advisor to join our ...

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All JobsAutomotive Services Advisor JobsAutomotive Services Advisor Jobs in Riverside, CA

Automotive Services Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do automotive services advisor jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for automotive services advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What does an automotive services advisor do?

An Automotive Services Advisor acts as the main point of contact between customers and the service department at an auto dealership or repair shop. They are responsible for assessing customer needs, explaining recommended services and repairs, preparing cost estimates, and coordinating the work between technicians and customers. Advisors also help ensure that service is completed efficiently and keep customers informed throughout the process. Their role is essential in delivering excellent customer service and maintaining the smooth operation of automotive service centers.

What are the key skills and qualifications needed to thrive as an automotive services advisor, and why are they important?

To thrive as an Automotive Services Advisor, you need a solid understanding of automotive systems, customer service experience, and often a high school diploma or vocational training. Familiarity with dealership management software (DMS), scheduling systems, and sometimes ASE certification is important for managing service orders and customer information. Excellent communication, problem-solving abilities, and organizational skills help build trust and ensure smooth coordination between customers and technicians. These skills are essential for delivering quality service, maximizing customer satisfaction, and ensuring efficient shop operations.

How do automotive services advisors get paid?

Automotive services advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or service upselling. Compensation structures often include performance incentives and may vary by dealership or service center, with some advisors also receiving benefits like health insurance and paid time off.

Is an automotive services advisor a hard job?

An automotive services advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which can be physically and mentally demanding. It requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment, often with irregular hours. The difficulty level varies based on experience and the work environment but generally involves a combination of technical knowledge and customer service skills.

What are some common challenges automotive services advisors face when balancing customer satisfaction with repair shop workflow?

Automotive Services Advisors often face the challenge of managing customer expectations while ensuring the shop's workflow runs smoothly. They must communicate clearly about repair timelines, costs, and unforeseen delays, all while keeping customers informed and satisfied. It’s also important to coordinate effectively with technicians to ensure that vehicles are prioritized correctly and that the service process remains efficient. Strong organizational and interpersonal skills help Advisors maintain positive relationships with customers and colleagues, even during busy periods or when unexpected issues arise.

What is the difference between Automotive Services Advisor vs Automotive Service Technician?

AspectAutomotive Services AdvisorAutomotive Service Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service bayGarage or service bay, hands-on repair environment
Employer & Industry UsageUsed in dealerships, repair shops, service centersUsed in repair shops, dealerships, independent garages
Search & Comparison IntentUnderstanding roles, customer service, salesTechnical skills, repair work, certifications

The Automotive Services Advisor primarily focuses on customer interaction, explaining repairs, and selling services, while the Automotive Service Technician performs the hands-on repairs and maintenance. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

How to be an automotive services advisor?

To become an automotive services advisor, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of automotive systems. Many employers prefer candidates with experience in automotive repair or sales, and some may require certification such as ASE certification. On-the-job training is common, and the role often involves using dealership management software and providing excellent customer service.
What are popular job titles related to Automotive Services Advisor jobs in Riverside, CA? For Automotive Services Advisor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Automotive Services Advisor jobs in Riverside, CA look for? The top searched job categories for Automotive Services Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Automotive Services Advisor jobs? Cities near Riverside, CA with the most Automotive Services Advisor job openings:
Automotive Services Advisor jobs near you
Infographic showing various Automotive Services Advisor job openings in Riverside, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,275 per year, or $27.1 per hour.

Automotive Service Advisor - Toyota Dealership - Hemet, CA

Westpark Automotive Company Inc

Hemet, CA • On-site

$50K - $144K/yr

Full-time

Re-posted 3 days ago

Job description

Description

Toyota of Hemet is expanding our rapidly growing service department and is seeking an experienced, customer-focused Automotive Service Advisor to join our team.


As one of Southern California's fastest-growing Toyota dealerships, we provide outstanding career opportunities, a high-volume service department, ongoing Toyota factory training, and the opportunity to earn an excellent income while delivering an exceptional customer experience.


If you are an experienced Service Advisor, Service Writer, Automotive Service Consultant, or Automotive Customer Service Professional who enjoys building customer relationships and helping vehicle owners protect their investment, we invite you to apply.


At Toyota of Hemet, we believe our employees are our greatest asset. We are committed to creating a positive work environment where professionalism, teamwork, integrity, and customer satisfaction drive everything we do.


What You'll Do


As an Automotive Service Advisor, you will:


Welcome customers promptly and professionally.

Listen carefully to customer concerns and accurately document repair requests.

Prepare repair orders using dealership management software.

Recommend manufacturer-recommended maintenance and repair services based on vehicle needs.

Communicate repair recommendations clearly and honestly.

Coordinate repairs with Toyota-certified technicians.

Monitor repair progress and proactively update customers throughout the service visit.

Review completed repairs and invoices with customers before delivery.

Promote preventative maintenance to help customers maximize vehicle safety, reliability, and longevity.

Build long-term customer relationships that encourage repeat business and referrals.

Achieve individual and department goals for customer satisfaction (CSI), sales, productivity, and repair order performance.

Maintain accurate documentation while following Toyota, dealership, BAR, and manufacturer guidelines.

Deliver an exceptional ownership experience on every customer visit.

Requirements

Required Qualifications
  • Previous experience as an Automotive Service Advisor, Service Writer, or Automotive Service Consultant preferred. 
  • Outstanding customer service and communication skills. 
  • Strong sales, relationship-building, and problem-solving abilities. 
  • Excellent organizational and time management skills. 
  • Ability to multitask in a fast-paced dealership environment. 
  • Professional appearance and positive attitude. 
  • Computer proficiency and ability to learn dealership software systems. 
  • Valid California driver's license with an acceptable driving record. 
Preferred Qualifications
  • Toyota dealership experience. 
  • Experience using DealerBuilt, Reynolds & Reynolds, CDK, Tekion, Dealertrack, or similar dealership management systems. 
  • Knowledge of Toyota maintenance schedules and manufacturer recommendations. 
  • ASE Service Consultant Certification is a plus. 
  • Bilingual English/Spanish is a plus. 
Skills for Success

Successful candidates demonstrate:

  • Exceptional customer service 
  • Strong communication and listening skills 
  • Automotive sales aptitude 
  • Attention to detail 
  • Professionalism 
  • Integrity 
  • Teamwork 
  • Accountability 
  • Ability to thrive in a fast-paced, high-volume service department

Apply