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Dealership Service Advisor Jobs in Riverside, CA

Service Advisor

Fontana, CA ยท On-site

$23 - $27/hr

Responsibilities The Service Advisor sells and schedules needed service work on commercial trucks ... We are the largest network of commercial vehicle dealerships across the US representing truck and ...

Service Advisor

Fontana, CA ยท On-site

$23 - $27/hr

  • Retirement

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... We are the largest network of commercial vehicle dealerships across the US representing truck and ...

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... We are the largest network of commercial vehicle dealerships across the US representing truck and ...

Service Advisor

Hemet, CA

  • Medical

  • Dental

  • Vision

  • Retirement

Service Advisor Tim Moran Hyundai - Hemet, CA Tim Moran Hyundai of Hemet is growing! We're looking ... dealership. What You'll Do: * Welcome customers and serve as their trusted point of contact ...

Service Advisor

Hemet, CA

  • Medical

  • Dental

  • Vision

  • Retirement

Service Advisor Tim Moran Hyundai - Hemet, CA Tim Moran Hyundai of Hemet is growing! We're looking ... dealership. What You'll Do: * Welcome customers and serve as their trusted point of contact ...

Service Advisor

Hemet, CA ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Service Advisor Tim Moran Hyundai - Hemet, CA Tim Moran Hyundai of Hemet is growing! We're looking ... dealership. What You'll Do: * Welcome customers and serve as their trusted point of contact ...

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Automotive Service Advisor

Ontario, CA ยท On-site

$16.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Advisor - Kia & Ford Dealership Join Us in Our Brand-New $30 Million Facility! Are you ready to take your career to the next level? Join our dynamic and growing team at our state-of-the-art ...

Service Greeter

Ontario, CA ยท On-site

  • Medical

  • PTO

Opportunities to advance into service advisor, guest experience, or operations roles * Automotive Exposure: Work in a luxury dealership environment with late-model vehicles * Employee-Centered ...

Service Advisor

Ontario, CA ยท On-site

$3.5K - $10K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

OUR WELL-ESTABLISHED NISSAN DEALERSHIP IN ONTARIO CALIFORNIA - EMPIRE NISSAN is looking for a dynamic and results-driven Service Advisor! The Service Advisor is the center of communication for ...

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Dealership Service Advisor information

See Riverside, CA salary details

$12

$26

$46

How much do dealership service advisor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for dealership service advisor in Riverside, CA is $26.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.48 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How hard is it to be a dealership service advisor?

Being a dealership service advisor requires strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role often involves multitasking, working with repair orders, and maintaining customer satisfaction, which can be challenging but manageable with experience and training.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are popular job titles related to Dealership Service Advisor jobs in Riverside, CA?

For Dealership Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Dealership Service Advisor jobs in Riverside, CA look for?

The top searched job categories for Dealership Service Advisor jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Dealership Service Advisor jobs?

Cities near Riverside, CA with the most Dealership Service Advisor job openings:

Infographic showing various Dealership Service Advisor job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,182 per year, or $26.5 per hour.

Luxury Automotive Service Advisor - $80K-$200K+ Income

Audi Mission Viejo

Mission Viejo, CA โ€ข On-site

$80K - $220K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description


28451 Marguerite Parkway, Mission Viejo, CA 92692

Automotive Service Advisor

$80,000 - $200,000+ Expected Annual Income
High Customer Traffic | Career Growth Opportunity
Previous Automotive Service Advisor, Service Writer, and/or Dealership Service Experience is Required.


Audi Mission Viejo is growing and actively seeking a professional, customer-focused Automotive Service Advisor to join our team. This is an opportunity to work with one of the most recognizable luxury automotive brands in the world while building a long-term career with strong earning potential and a loyal customer base.

We are looking for someone who thrives in a fast-moving dealership environment, communicates effectively with customers, and understands how to deliver a premium ownership experience from write-up to delivery. If you take pride in building relationships, managing repair orders efficiently, and helping customers feel confident throughout the service process, we want to speak with you.


We Offer:

  • $80,000 - $200,000+ (base salary + commission, based on experience and performance)
  • Paid training
  • Medical, Dental, Vision, Disability, and Life insurance
  • Flexible Spending Accounts (FSA)
  • 401(k) Retirement Plan
  • Paid Time Off + Holiday Pay
  • Employee discounts
  • Steady workflow with strong customer demand
  • Supportive, team-oriented culture focused on long-term employee success
  • A clean, well-equipped, state-of-the-art service facility


Responsibilities:

  • Greet customers promptly and professionally during service visits
  • Listen carefully to customer concerns and document repair requests accurately
  • Advise customers on recommended maintenance and repair services
  • Communicate repair timelines, estimates, and updates throughout the service process
  • Coordinate with technicians to ensure efficient workflow and accurate diagnostics
  • Review completed repairs and explain services performed to customers
  • Maintain strong CSI and customer satisfaction standards
  • Monitor open repair orders and follow up with customers as needed
  • Ensure all documentation and warranty information is completed properly

Requirements/Qualifications:

  • Previous Automotive Service Advisor, Service Writer, and/or Dealership Service experience is required
  • Luxury dealership experience is a plus
  • Strong communication and customer service skills
  • Ability to multitask in a fast-paced dealership environment
  • Organized, professional, and detail-oriented
  • Experience using dealership management software preferred
  • Valid driverโ€™s license and acceptable driving record required

 

 

We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other
protected status.