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Dealership Service Advisor Jobs in Riverside, CA

Tustin Toyota

Service Advisor

Tustin, CA · On-site

$60K/yr

Overview The Service Advisor is the center of communication for service/repair activities and the ... Establish personal goals that are consistent with the dealerships standards of productivity, and ...

Ontario Hyundai

Service Advisor

Ontario, CA

OverviewThe Service Advisor is the center of communication for service/repair activities and the ... Establish personal goals that are consistent with the dealerships standards of productivity, and ...

Tustin Toyota

Service Advisor

Tustin, CA

OverviewThe Service Advisor is the center of communication for service/repair activities and the ... Establish personal goals that are consistent with the dealerships standards of productivity, and ...

Ontario Hyundai

Service Advisor

Ontario, CA · On-site

$2K/mo

Overview The Service Advisor is the center of communication for service/repair activities and the ... Establish personal goals that are consistent with the dealerships standards of productivity, and ...

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$66K - $153K/yr

Automotive Service Advisor - Join the Car Pros Team! Are you passionate about cars and delivering ... Protect and care for dealership property, tools, and vehicles Benefits: * Medical, dental, vision ...

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$66K - $153K/yr

Automotive Service Advisor - Join the Car Pros Team! Are you passionate about cars and delivering ... Protect and care for dealership property, tools, and vehicles Benefits: * Medical, dental, vision ...

Lithia & Driveway

Service Advisor

Anaheim, CA

$64K - $161K/yr

Dealership:L0837 Anaheim Hyundai Anaheim Hyundai Service Advisor Anaheim Hyundai is seeking a Service Advisor who is passionate about customer service, motivated to grow, and eager to be part of a ...

Lithia

Service Advisor

Anaheim, CA · On-site

$64K - $161K/yr

Dealership:L0837 Anaheim Hyundai Anaheim Hyundai Service Advisor Anaheim Hyundai is seeking a Service Advisor who is passionate about customer service, motivated to grow, and eager to be part of a ...

Irvine Acura

Service Advisor (Writer)

Irvine, CA · On-site

$16.50/hr

A Orange County Honda Dealership is now seeking a dynamic team member with a proven track record in a used car automotive environment. We are hiring an experienced Automotive Service Advisor to join ...

Lithia & Driveway

Service Advisor

Anaheim, CA · On-site

$64K - $161K/yr

Dealership:L0837 Anaheim Hyundai Anaheim Hyundai Service Advisor Anaheim Hyundai is seeking a Service Advisor who is passionate about customer service, motivated to grow, and eager to be part of a ...

Lithia & Driveway

Service Advisor

Anaheim, CA

$64K - $161K/yr

Dealership:L0837 Anaheim Hyundai Anaheim Hyundai Service Advisor Anaheim Hyundai is seeking a Service Advisor who is passionate about customer service, motivated to grow, and eager to be part of a ...

Irvine Acura

Service Advisor (Writer)

Irvine, CA · On-site

$16.50/hr

A Orange County Honda Dealership is now seeking a dynamic team member with a proven track record in a used car automotive environment. We are hiring an experienced Automotive Service Advisor to join ...

Lithia Motors, Inc.

Service Advisor

Anaheim, CA · On-site

$64K - $161K/yr

Dealership: L0837 Anaheim Hyundai Anaheim Hyundai Service Advisor Anaheim Hyundai is seeking a Service Advisor who is passionate about customer service, motivated to grow, and eager to be part of a ...

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All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Riverside, CA

Dealership Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do dealership service advisor jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for dealership service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the general manager or dealership owner, who oversees operations and profits. Among staff roles, service managers and fixed operations directors often earn the highest salaries, especially with experience and certifications. These roles require strong leadership skills and knowledge of dealership processes and financial management.

What are Dealership Service Advisors?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

How do advisors get paid at dealerships?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of parts, repairs, and services they generate. Some dealerships also offer performance incentives and benefits, and advisors often need strong customer service skills and knowledge of automotive repair to succeed.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How hard is it to be a service advisor at a dealership?

Being a dealership service advisor requires strong communication skills, knowledge of automotive systems, and the ability to manage customer relationships. The role can be demanding due to fast-paced environments, multitasking, and meeting sales or service goals, but it is generally manageable with proper training and experience.

What are some common challenges faced by Dealership Service Advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dealership Service Advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What does a service advisor at a car dealership do?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, recommend repairs, prepare service estimates, and communicate with technicians to ensure customer needs are met efficiently.
What are popular job titles related to Dealership Service Advisor jobs in Riverside, CA? For Dealership Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Dealership Service Advisor jobs in Riverside, CA look for? The top searched job categories for Dealership Service Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Dealership Service Advisor jobs? Cities near Riverside, CA with the most Dealership Service Advisor job openings:
Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $56,275 per year, or $27.1 per hour.
Service Advisor

Service Advisor

Tustin Toyota

Tustin, CA • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Overview
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.
The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities
  • Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!!
  • Assist customers with any service needs they have for their vehicle.
  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle.
  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations.
  • Ensures that required documentation is complete and is in compliance with regulations and standards.
  • Complies with and enforces all safety policies and procedures.
  • Attends all staff meetings, trainings, and educational classes as required.
  • Helps educate/train new staff members.
  • Problem solving, reporting research results, attention to detail.
  • Continually learn about product updates, features, accessories to better assist customer needs.
  • Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
  • Follow all company policies and procedures.
  • Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.
  • Product knowledge & safety.
  • Patience and high energy personality, computer literate management.
  • Performs other duties as assigned

Qualifications
  • 4-5 years' Auto Dealership experience.
  • Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers.
  • Import or Luxury Line Automotive experience a PLUS!
  • Broad scope of automotive mechanical/electrical knowledge.
  • ADP/CDK computer programs experience a PLUS!!
  • Pleasant/friendly demeanor and an outgoing personality.
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
  • Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
  • Unrestricted driver's license and clean driving record.
  • Able to drive both automatic and standard-transmission vehicles.
  • Basic computer and internet skills.
  • Product knowledge a PLUS!
  • Willingness to learn.
  • A desire to work in a commission, performance based environment.
  • Ability to multi-task and follow tasks as assigned.
  • Professional appearance and work ethic.
  • Self-Starter and Self-Motivator.
  • Ability to work well in a process driven environment.
  • Bilingual a PLUS!

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