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Virtual Automotive Service Advisor Jobs in Riverside, CA

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

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All JobsAutomotive Service Advisor JobsVirtual Automotive Service Advisor JobsVirtual Automotive Service Advisor Jobs in Riverside, CA

Virtual Automotive Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do virtual automotive service advisor jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for virtual automotive service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Automotive Service Advisor position, and why are they important?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What is a Virtual Automotive Service Advisor job?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a typical workday look like for a Virtual Automotive Service Advisor?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What are the most commonly searched types of Automotive Service Advisor jobs in Riverside, CA? The most popular types of Automotive Service Advisor jobs in Riverside, CA are:
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What job categories do people searching Virtual Automotive Service Advisor jobs in Riverside, CA look for? The top searched job categories for Virtual Automotive Service Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Virtual Automotive Service Advisor jobs? Cities near Riverside, CA with the most Virtual Automotive Service Advisor job openings:
Virtual Automotive Service Advisor jobs near you
Automotive Service Advisor

Automotive Service Advisor

Hardin Automotive Group

Irvine, CA

Full-time

Re-posted 17 days ago

Job description

Job Description:
About Hardin Automotive GroupHardin Automotive Group is dedicated to providing exceptional automotive service and ensuring customer satisfaction. We offer competitive compensation, comprehensive training, and excellent benefits to our employees.Job DetailsSalary: From $80,000 to $130,000 per yearJob Type: Full TimeLocation: Irvine, CA 92618Position SummaryWe are seeking a professional and customer-focused Automotive Service Advisor to join our team. You will greet customers courteously, inspect vehicles, review service history, provide accurate cost and time estimates, promote services and parts, and obtain customer authorization before commencing work.ResponsibilitiesGreet service customers promptly and professionally.Inspect vehicles and review service history to determine necessary services.Recommend appropriate services, parts, and accessories based on product knowledge.Provide accurate cost estimates and completion times; obtain customer approval.Monitor service progress and communicate any updates to customers promptly.Manage warranty repairs in accordance with manufacturer guidelines.Confirm appointment details with customers by phone prior to service dates.Follow up with customers after repairs to ensure satisfaction.Inspect vehicles before delivery to confirm completion of services or repairs and communicate results.Comply with all state and federal laws related to automobile repair and consumer protection.Exemplify company values in all interactions with customers, colleagues, and vendors.About the CompanyHardin Automotive Group values a professional, enthusiastic, and supportive working environment. We prioritize ongoing training, growth opportunities, and maintain a strong reputation in the automotive industry.We are an Equal Opportunity Employer and operate a drug-free workplace.We look forward to hearing from you!
Job Requirement:Minimum of two years of experience as a service advisor.High school diploma or equivalent.Valid driver’s license with a clean driving record.Positive attitude and energetic personality.Strong customer service skills.Professional appearance and strong work ethic.Ability to work effectively in a process-driven environment.Excellent verbal and written communication skills.
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!