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Virtual Automotive Service Advisor Jobs in Riverside, CA

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Meineke

Service Advisor

Lake Forest, CA · On-site

$1.2K/wk

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing ...

Chino Hills Ford

Automotive Service Advisor

Chino, CA · On-site

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Citrus Motors Ford and Kia Dealership

Be Seen First

Automotive Service Advisor

Ontario, CA · On-site

$16.90/hr

Previous experience as a Service Advisor or in a customer-facing automotive role preferred * Excellent communication and organizational skills * Strong ability to multi-task in a fast-paced ...

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All JobsAutomotive Service Advisor JobsVirtual Automotive Service Advisor JobsVirtual Automotive Service Advisor Jobs in Riverside, CA

Virtual Automotive Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do virtual automotive service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual automotive service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What is a virtual automotive service advisor?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a virtual automotive service advisor do?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What skills and qualifications are needed to thrive as a virtual automotive service advisor?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What are the most commonly searched types of Automotive Service Advisor jobs in Riverside, CA?

The most popular types of Automotive Service Advisor jobs in Riverside, CA are:

What are popular job titles related to Virtual Automotive Service Advisor jobs in Riverside, CA?

For Virtual Automotive Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Virtual Automotive Service Advisor jobs in Riverside, CA look for?

The top searched job categories for Virtual Automotive Service Advisor jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Virtual Automotive Service Advisor jobs?

Cities near Riverside, CA with the most Virtual Automotive Service Advisor job openings:

Virtual Automotive Service Advisor jobs near you

Service Advisor

Super Service Auto Shops

Placentia, CA • On-site

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Job description:
We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We were voted the Best Multi-Shop Auto Repair shop in the country because we are a clean, professionally run, state of the art auto repair shop. The service advisor, service writer or service manager who will also write service will write 10-20 cars a day. The automotive service advisor / writer will work closely with a team of the best ASE Certified Master Technicians in California. The service advisor, service writer or service manager will also order parts, answer the phone, deal with returns etc.
Responsibilities and Duties:
  • Open and Close.
  • Greet customers in a friendly manner.
  • Establish a relationship with the customer.
  • Write up customers.
  • Arrange shuttle pick up.
  • Look up labor and parts.
  • Recommend needed repair.
  • Close out customer.
  • Handle returns and customer service issues

Qualifications and Skills Requirements:
  • The automotive service advisor/writer must be extremely friendly.
  • The automotive service advisor/writer have at least 5 years experience as a professional service writer.
  • The automotive service advisor/writer must be able to sell value. (no order takers).
  • The automotive service advisor/writer's schedule is 5 days a week.
  • The automotive service advisor/writer's must be able to multi-task.
  • The automotive service advisor/writer's should be able to touch type 30 words per minute.
  • The automotive service advisor/writer's must be reliable (we are open at 7:30 and close at 5:30).
  • The automotive service advisor/writer's must have a clean driving record.
  • The automotive service advisor/writer's must have a clean cut appearance

Benefits:
  • Up to 2 weeks paid vacation.
  • Sick days.

Job Type: Full-time: $65,000.00 to $90,000.00 /year DOE With added Bonuses. If you're currently employed. Confidentiality is assured. Text or call my confidential cell phone if want more information. 
Benefit Conditions:
  • Waiting period may apply.

This Job Is:
  • A job for which military experienced candidates are encouraged to apply.
  • Open to applicants who do not have a high school diploma/GED.
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks).
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more.
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
  • A job for which all ages, including older job seekers, are encouraged to apply.
  • Open to applicants who do not have a college diploma.

Work Remotely: No.

Job Type: Full-time.
Pay: $65,000.00 - $90,000.00 per year.
Benefits:
  • 401(k).
  • 401(k) matching.
  • Dental insurance.
  • Employee discount.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Tuition reimbursement.
  • Vision insurance.

Day range:
  • Monday to Saturday.
  • Floating Day Off.

Shift:
  • 10 hour shift.
  • 8 hour shift.
  • Day shift.

Experience:
  • Clean Driving Record: 1 year (Required).
  • Auto Repair / Service: 5 years (Required).
  • Sales / Customer Service: 1 year (Required).

License/Certification:
  • ASE Certification (Preferred).

Work Location: Multiple locations.