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Virtual Automotive Service Advisor Jobs in Riverside, CA

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$66K - $153K/yr

Automotive Service Advisor - Join the Car Pros Team! Are you passionate about cars and delivering outstanding customer service? Car Pros is seeking a dedicated Automotive Service Advisor to join our ...

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$66K - $153K/yr

Automotive Service Advisor - Join the Car Pros Team! Are you passionate about cars and delivering outstanding customer service? Car Pros is seeking a dedicated Automotive Service Advisor to join our ...

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$60K - $100K/yr

Prior Service Advisor or automotive service industry experience is required. Responsibilities: * Greet customers professionally as they enter the service area. * Determine repair needs by discussing ...

Toyota of Hemet

Service advisor

Hemet, CA · On-site

$48K - $120K/yr

Job Type Full-time Description As a Toyota Service Advisor , your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities:

Toyota of Hemet

Service advisor

Hemet, CA · On-site

$36K - $120K/yr

Description: As a Toyota Service Advisor , your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities: * Customer ...

Irvine Acura

Service Advisor (Writer)

Irvine, CA

$16.50/hr

We are hiring an experienced Automotive Service Advisor to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the ...

New

Stress Free Auto Care

Service Advisor

Orange, CA

As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Responsibilities: * Greet ...

Stress Free Auto Care

Service Advisor

Orange, CA · On-site

As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Responsibilities: * Greet ...

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All JobsVirtual Automotive Service Advisor JobsVirtual Automotive Service Advisor Jobs in Riverside, CA

Virtual Automotive Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do virtual automotive service advisor jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for virtual automotive service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Automotive Service Advisor position, and why are they important?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What is a Virtual Automotive Service Advisor job?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a typical workday look like for a Virtual Automotive Service Advisor?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What are the most commonly searched types of Automotive Service Advisor jobs in Riverside, CA? The most popular types of Automotive Service Advisor jobs in Riverside, CA are:
What are popular job titles related to Virtual Automotive Service Advisor jobs in Riverside, CA? For Virtual Automotive Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Virtual Automotive Service Advisor jobs in Riverside, CA look for? The top searched job categories for Virtual Automotive Service Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Virtual Automotive Service Advisor jobs? Cities near Riverside, CA with the most Virtual Automotive Service Advisor job openings:
Virtual Automotive Service Advisor jobs near you

Service advisor

Westpark Automotive Company Inc

Hemet, CA • On-site

$36K - $120K/yr

Other

Posted 4 days ago

Job description

Description

As a Toyota Service Advisor, your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities:

  1. Customer Interaction:
    • Greet customers and assess their service needs.
    • Listen carefully to customer problems and concerns.
    • Set and manage expectations regarding service delivery.
  2. Service Coordination:
    • Arrange appropriate service and repairs based on customer requests.
    • Estimate costs and completion time for repairs.
    • Verify insurance information.
    • Conduct inspections and test drives.
  3. Additional Services:
    • Recommend additional services based on customer needs.
    • Provide detailed explanations of necessary repairs and cost estimates.
    • Obtain approval from customers for additional work.
  4. Customer Satisfaction:
    • Ensure prompt, courteous, and effective service.
    • Communicate with customers about the status of their vehicle repairs.

Requirements

To become a Toyota Service Advisor, you'll need a combination of qualifications and skills. Here's what you should aim for:

  1. Education and Certification:
    • A high school diploma or GED is typically required.
    • Vocational training in automotive technology or an associate degree with a focus on service operations.
    • ASE certification preferred 
    • Minimum 1 year service advisor experience 
  2. Mechanical Knowledge:
    • Develop a thorough understanding of auto repair and maintenance.
    • Familiarity with Toyota systems and process


  1. Customer Service Skills:
    • Strong communication skills are essential.
    • Be client-oriented, organized, and attentive to detail.
    • Prioritize customer satisfaction and effective service delivery.
  2. Sales and Computer Proficiency:
    • Basic computer skills are necessary for managing service records and communicating with customers.


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