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Virtual Automotive Service Advisor Jobs in Riverside, CA

Irvine Acura

Service Advisor (Writer)

Irvine, CA · On-site

$16.50/hr

We are hiring an experienced Automotive Service Advisor to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the ...

Stress Free Auto Care

Service Advisor

Orange, CA · On-site

As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Responsibilities: * Greet ...

Lithia & Driveway

Service Advisor

Fontana, CA

$16.50/hr

LAD), a Fortune 150 Company (#124 - 2025), is the #1 Automotive Group in the country with over 330+ dealerships nationwide! As an Experienced Honda Service Advisor, you will be responsible for ...

Lithia Motors, Inc.

Service Advisor

Fontana, CA · On-site

$16.50/hr

LAD), a Fortune 150 Company (#124 - 2025), is the #1 Automotive Group in the country with over 330+ dealerships nationwide! As an Experienced Honda Service Advisor, you will be responsible for ...

Lithia

Service Advisor

Fontana, CA

$16.50/hr

LAD), a Fortune 150 Company (#124 - 2025), is the #1 Automotive Group in the country with over 330+ dealerships nationwide! As an Experienced Honda Service Advisor, you will be responsible for ...

Lithia & Driveway

Service Advisor

Fontana, CA

$16.50/hr

LAD), a Fortune 150 Company (#124 - 2025), is the #1 Automotive Group in the country with over 330+ dealerships nationwide! As an Experienced Honda Service Advisor, you will be responsible for ...

Martin Automotive Group

Service Advisor

Ontario, CA · On-site

Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Ontario location! We believe our continued success and future growth is attributed to our employees.

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Virtual Automotive Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do virtual automotive service advisor jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for virtual automotive service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Automotive Service Advisor position, and why are they important?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What is a Virtual Automotive Service Advisor job?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a typical workday look like for a Virtual Automotive Service Advisor?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What are the most commonly searched types of Automotive Service Advisor jobs in Riverside, CA? The most popular types of Automotive Service Advisor jobs in Riverside, CA are:
What are popular job titles related to Virtual Automotive Service Advisor jobs in Riverside, CA? For Virtual Automotive Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Virtual Automotive Service Advisor jobs in Riverside, CA look for? The top searched job categories for Virtual Automotive Service Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Virtual Automotive Service Advisor jobs? Cities near Riverside, CA with the most Virtual Automotive Service Advisor job openings:
Virtual Automotive Service Advisor jobs near you

Service Advisor (Writer)

Irvine Acura

Irvine, CA • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

A Orange County Honda Dealership is now seeking a dynamic team member with a proven track record in a used car automotive environment. We are hiring an experienced Automotive Service Advisor to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success.

When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:

  • Competitive Wages
  • Paid Vacation and Sick
  • Paid Basic Life & AD&D Insurance
  • 401K & Match
  • Health, Dental, Vision Insurance
  • Other Supplemental Insurance options

In this position you would be responsible for advising and greeting customers; listening to their description of the problems or service needed, determining the type of service required, and preparing repair orders. If a vehicle requires additional repairs not covered in the original order, you will estimate the additional cost and telephone the customer for permission to do the work. You would report directly to the Service Manager.

Qualifications:

  • High School Diploma or equivalent
  • Minimum 1 year of Automotive Service Advisor/Writing
  • Previous working experience in a Honda dealership
  • Working knowledge and experience of automotive products, repairs, and parts
  • Strong communication skills and the ability to translate customers’ needs to workable technician orders
  • Strong writing and typing skills
  • All applicants must be authorized to work in the USA
  • Ability to demonstrate the ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver's license.
  • Must have a valid driver’s license and be eligible for coverage under shop insurance policy (Not an excluded driver)
  • Bilingual preferred but not required.

Essential Duties, but not limited to:

  • Follows all company processes and procedures
  • Advises customers of necessary services, repairs, and benefits
  • Maintains Pricing Policies
  • Meet manufacturer’s customer satisfaction levels
  • Maintains our company standards of gross profit production and customer satisfaction.
  • Always communicating internally and externally with other departments, employees, and vendors
  • Updating and communicating with customers in a timely manner
  • Complies with all rules and regulations as required

Salary Range: $16.50 + commission

Type: Full-time

Apply today and find out all our dealerships have to offer!