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Executive Automotive Service Advisor Jobs in Riverside, CA

Service Advisor

Placentia, CA ยท On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Service Advisor

Lake Forest, CA ยท On-site

$1.2K/wk

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing ...

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Be Seen First

Previous experience as a Service Advisor or in a customer-facing automotive role preferred * Excellent communication and organizational skills * Strong ability to multi-task in a fast-paced ...

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Executive Automotive Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do executive automotive service advisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for executive automotive service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an executive automotive service advisor, and why are they important?

To thrive as an Executive Automotive Service Advisor, you need in-depth automotive knowledge, strong customer service experience, and often an associate's degree or relevant certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer-specific training programs is typically required. Excellent communication, active listening, and problem-solving skills set top advisors apart in customer interactions. These abilities ensure customer satisfaction, efficient service operations, and repeat business in a competitive automotive environment.

What is an executive automotive service advisor?

Executive Automotive Service Advisors are experienced professionals who act as the primary point of contact between customers and automotive service departments. They provide expert advice on vehicle maintenance and repair, manage service schedules, estimate costs, and ensure customer satisfaction. Executive-level advisors typically handle more complex cases, oversee other service advisors, and help maintain high service standards within the dealership or repair shop. Their role is critical in fostering customer loyalty and ensuring smooth service operations.

How do executive automotive service advisors get paid?

Executive automotive service advisors typically earn a combination of base salary and commissions or bonuses based on sales, service upsells, and customer satisfaction. They may also receive incentives for meeting performance targets and often work in a dealership or service center environment that values technical knowledge and customer service skills.

What is the difference between Executive Automotive Service Advisor vs Automotive Service Advisor?

AspectExecutive Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma; certifications like ASE preferredHigh school diploma; certifications like ASE preferred
Work EnvironmentLuxury or high-end dealerships, premium service centersGeneral auto repair shops, dealerships, service centers
Employer & IndustryLuxury car brands, upscale dealershipsVarious automotive service providers, dealerships
Search & Comparison IntentHigh-end customer service, premium vehicle careStandard automotive service, general customer interactions

Both roles require similar credentials and certifications, but Executive Automotive Service Advisors typically work in luxury dealerships focusing on high-end vehicles and providing premium customer service. Automotive Service Advisors work across a broader range of service centers, handling general automotive repairs and customer interactions.

How much do executive automotive service advisors make in the US?

Executive automotive service advisors in the US typically earn between $45,000 and $75,000 annually, with experienced professionals and those in high-volume dealerships earning higher salaries. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

How does an executive automotive service advisor typically collaborate with technicians and customers to ensure service quality?

Executive Automotive Service Advisors play a pivotal role in bridging communication between customers and the service team. They interpret customer concerns, translate them into work orders for technicians, and keep customers informed about progress and any additional repairs needed. Advisors must balance customer expectations with technical realities and often coordinate with parts departments and warranty representatives as well. Strong teamwork and clear communication with both technicians and customers are essential for ensuring a smooth workflow and high service quality.
What are the most commonly searched types of Automotive Service Advisor jobs in Riverside, CA? The most popular types of Automotive Service Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Executive Automotive Service Advisor jobs? Cities near Riverside, CA with the most Executive Automotive Service Advisor job openings:

Automotive Service Advisor

Hardin Automotive Group

Irvine, CA โ€ข On-site

$80K - $130K/yr

Full-time

Re-posted 11 days ago


Job description

About Hardin Automotive GroupHardin Automotive Group is dedicated to providing exceptional automotive service and ensuring customer satisfaction. We offer competitive compensation, comprehensive training, and excellent benefits to our employees.Job DetailsSalary: From $80,000 to $130,000 per yearJob Type: Full TimeLocation: Irvine, CA 92618Position SummaryWe are seeking a professional and customer-focused Automotive Service Advisor to join our team. You will greet customers courteously, inspect vehicles, review service history, provide accurate cost and time estimates, promote services and parts, and obtain customer authorization before commencing work.ResponsibilitiesGreet service customers promptly and professionally.Inspect vehicles and review service history to determine necessary services.Recommend appropriate services, parts, and accessories based on product knowledge.Provide accurate cost estimates and completion times; obtain customer approval.Monitor service progress and communicate any updates to customers promptly.Manage warranty repairs in accordance with manufacturer guidelines.Confirm appointment details with customers by phone prior to service dates.Follow up with customers after repairs to ensure satisfaction.Inspect vehicles before delivery to confirm completion of services or repairs and communicate results.Comply with all state and federal laws related to automobile repair and consumer protection.Exemplify company values in all interactions with customers, colleagues, and vendors.About the CompanyHardin Automotive Group values a professional, enthusiastic, and supportive working environment. We prioritize ongoing training, growth opportunities, and maintain a strong reputation in the automotive industry.We are an Equal Opportunity Employer and operate a drug-free workplace.We look forward to hearing from you!
Job Requirements:
Minimum of two years of experience as a service advisor.High school diploma or equivalent.Valid driverโ€™s license with a clean driving record.Positive attitude and energetic personality.Strong customer service skills.Professional appearance and strong work ethic.Ability to work effectively in a process-driven environment.Excellent verbal and written communication skills.
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!