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Executive Automotive Service Advisor Jobs in Riverside, CA

Chino Hills Ford

Automotive Service Advisor

Chino, CA · On-site

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$66K - $153K/yr

Automotive Service Advisor - Join the Car Pros Team! Are you passionate about cars and delivering outstanding customer service? Car Pros is seeking a dedicated Automotive Service Advisor to join our ...

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$66K - $153K/yr

Automotive Service Advisor - Join the Car Pros Team! Are you passionate about cars and delivering outstanding customer service? Car Pros is seeking a dedicated Automotive Service Advisor to join our ...

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$60K - $100K/yr

Prior Service Advisor or automotive service industry experience is required. Responsibilities: * Greet customers professionally as they enter the service area. * Determine repair needs by discussing ...

Toyota of Hemet

Service advisor

Hemet, CA · On-site

$48K - $120K/yr

Job Type Full-time Description As a Toyota Service Advisor , your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities:

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All JobsAutomotive Service Advisor JobsExecutive Automotive Service Advisor JobsExecutive Automotive Service Advisor Jobs in Riverside, CA

Executive Automotive Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do executive automotive service advisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for executive automotive service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an executive automotive service advisor, and why are they important?

To thrive as an Executive Automotive Service Advisor, you need in-depth automotive knowledge, strong customer service experience, and often an associate's degree or relevant certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer-specific training programs is typically required. Excellent communication, active listening, and problem-solving skills set top advisors apart in customer interactions. These abilities ensure customer satisfaction, efficient service operations, and repeat business in a competitive automotive environment.

What is an executive automotive service advisor?

Executive Automotive Service Advisors are experienced professionals who act as the primary point of contact between customers and automotive service departments. They provide expert advice on vehicle maintenance and repair, manage service schedules, estimate costs, and ensure customer satisfaction. Executive-level advisors typically handle more complex cases, oversee other service advisors, and help maintain high service standards within the dealership or repair shop. Their role is critical in fostering customer loyalty and ensuring smooth service operations.

How do executive automotive service advisors get paid?

Executive automotive service advisors typically earn a combination of base salary and commissions or bonuses based on sales, service upsells, and customer satisfaction. They may also receive incentives for meeting performance targets and often work in a dealership or service center environment that values technical knowledge and customer service skills.

What is the difference between Executive Automotive Service Advisor vs Automotive Service Advisor?

AspectExecutive Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma; certifications like ASE preferredHigh school diploma; certifications like ASE preferred
Work EnvironmentLuxury or high-end dealerships, premium service centersGeneral auto repair shops, dealerships, service centers
Employer & IndustryLuxury car brands, upscale dealershipsVarious automotive service providers, dealerships
Search & Comparison IntentHigh-end customer service, premium vehicle careStandard automotive service, general customer interactions

Both roles require similar credentials and certifications, but Executive Automotive Service Advisors typically work in luxury dealerships focusing on high-end vehicles and providing premium customer service. Automotive Service Advisors work across a broader range of service centers, handling general automotive repairs and customer interactions.

How much do executive automotive service advisors make in the US?

Executive automotive service advisors in the US typically earn between $45,000 and $75,000 annually, with experienced professionals and those in high-volume dealerships earning higher salaries. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

How does an executive automotive service advisor typically collaborate with technicians and customers to ensure service quality?

Executive Automotive Service Advisors play a pivotal role in bridging communication between customers and the service team. They interpret customer concerns, translate them into work orders for technicians, and keep customers informed about progress and any additional repairs needed. Advisors must balance customer expectations with technical realities and often coordinate with parts departments and warranty representatives as well. Strong teamwork and clear communication with both technicians and customers are essential for ensuring a smooth workflow and high service quality.
What are the most commonly searched types of Automotive Service Advisor jobs in Riverside, CA? The most popular types of Automotive Service Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Executive Automotive Service Advisor jobs? Cities near Riverside, CA with the most Executive Automotive Service Advisor job openings:
Executive Automotive Service Advisor jobs near you

Automotive Service Advisor

Chino Hills Ford

Chino, CA • On-site

Other

Medical, Dental, Retirement, PTO

Re-posted 11 days ago

Job description

Chino Hills Ford is looking for experienced Service Advisors! The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

By working at Chino Hills Ford, you can be a part of a brand that honors the past, and is invested in the future.  Join the Chino Hills Ford Family where we value service to each other and the world as much as to our customers!

Service Advisor Compensation and Benefits:

  • Health, Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Flexible Work Schedule
  • Bonus incentives based on production
  • Top Techs+ Technician benefits
  • Free uniforms

Service Advisor Responsibilities:

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Clearly report all vehicle symptoms as described by the customer

  • Determine and recommend maintenance base on age, mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day, and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

Service Advisor Requirements:

  • Previous experience at a Ford dealership preferred

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Past experience as a service advisor, assistant lane manager or service consultant

  • Very energetic personality 

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Minimum of 1 year in service department

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude 

  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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