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Assistant Automotive Service Advisor Jobs in Riverside, CA

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Chino Hills Ford

Automotive Service Advisor

Chino, CA · On-site

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction ... Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Chino Hills Ford

Automotive Service Advisor

Chino, CA · On-site

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction ... Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

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All JobsAutomotive Service Advisor JobsAssistant Automotive Service Advisor JobsAssistant Automotive Service Advisor Jobs in Riverside, CA

Assistant Automotive Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do assistant automotive service advisor jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for assistant automotive service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

How much do automotive service advisors make in the US?

Automotive service advisors in the US typically earn an average annual salary of around $45,000 to $65,000, with experienced professionals and those working at dealerships often earning higher wages and commissions. Compensation can vary based on location, experience, and the size of the service center.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

What are the key skills and qualifications needed to thrive as an Assistant Automotive Service Advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What does a service advisor do in automotive?

An automotive service advisor acts as the communication link between customers and the service department. They assess vehicle issues, recommend repairs, prepare estimates, and coordinate with technicians to ensure customer satisfaction and timely service completion.

What does an Assistant Automotive Service Advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires good communication skills, knowledge of vehicle systems, and customer service abilities. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for some but manageable with experience and training. Certification or technical knowledge can enhance job performance and career growth.

What are some common challenges faced by an Assistant Automotive Service Advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, such as repairs and maintenance services. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or service center.
What are the most commonly searched types of Automotive Service Advisor jobs in Riverside, CA? The most popular types of Automotive Service Advisor jobs in Riverside, CA are:
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What cities near Riverside, CA are hiring for Assistant Automotive Service Advisor jobs? Cities near Riverside, CA with the most Assistant Automotive Service Advisor job openings:
Assistant Automotive Service Advisor jobs near you
Automotive Service Advisor

Automotive Service Advisor

Hardin Automotive Group

Irvine, CA

Full-time

Posted 18 days ago

Job description

Job Description:
About Hardin Automotive GroupHardin Automotive Group is dedicated to providing exceptional automotive service and ensuring customer satisfaction. We offer competitive compensation, comprehensive training, and excellent benefits to our employees.Job DetailsSalary: From $80,000 to $130,000 per yearJob Type: Full TimeLocation: Irvine, CA 92618Position SummaryWe are seeking a professional and customer-focused Automotive Service Advisor to join our team. You will greet customers courteously, inspect vehicles, review service history, provide accurate cost and time estimates, promote services and parts, and obtain customer authorization before commencing work.ResponsibilitiesGreet service customers promptly and professionally.Inspect vehicles and review service history to determine necessary services.Recommend appropriate services, parts, and accessories based on product knowledge.Provide accurate cost estimates and completion times; obtain customer approval.Monitor service progress and communicate any updates to customers promptly.Manage warranty repairs in accordance with manufacturer guidelines.Confirm appointment details with customers by phone prior to service dates.Follow up with customers after repairs to ensure satisfaction.Inspect vehicles before delivery to confirm completion of services or repairs and communicate results.Comply with all state and federal laws related to automobile repair and consumer protection.Exemplify company values in all interactions with customers, colleagues, and vendors.About the CompanyHardin Automotive Group values a professional, enthusiastic, and supportive working environment. We prioritize ongoing training, growth opportunities, and maintain a strong reputation in the automotive industry.We are an Equal Opportunity Employer and operate a drug-free workplace.We look forward to hearing from you!
Job Requirement:Minimum of two years of experience as a service advisor.High school diploma or equivalent.Valid driver’s license with a clean driving record.Positive attitude and energetic personality.Strong customer service skills.Professional appearance and strong work ethic.Ability to work effectively in a process-driven environment.Excellent verbal and written communication skills.
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!