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Assistant Automotive Service Advisor Jobs in Riverside, CA

Service Advisor

Placentia, CA ยท On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction ... Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Service Advisor

Lake Forest, CA ยท On-site

$1.2K/wk

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing ...

Be Seen First

Previous experience as a Service Advisor or in a customer-facing automotive role preferred * Excellent communication and organizational skills * Strong ability to multi-task in a fast-paced ...

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Assistant Automotive Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do assistant automotive service advisor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for assistant automotive service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the most commonly searched types of Automotive Service Advisor jobs in Riverside, CA?

The most popular types of Automotive Service Advisor jobs in Riverside, CA are:

What are popular job titles related to Assistant Automotive Service Advisor jobs in Riverside, CA?

For Assistant Automotive Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Assistant Automotive Service Advisor jobs in Riverside, CA look for?

The top searched job categories for Assistant Automotive Service Advisor jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Assistant Automotive Service Advisor jobs?

Cities near Riverside, CA with the most Assistant Automotive Service Advisor job openings:

Service Advisor

Super Service Auto Shops

Placentia, CA โ€ข On-site

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Job description:
We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We were voted the Best Multi-Shop Auto Repair shop in the country because we are a clean, professionally run, state of the art auto repair shop. The service advisor, service writer or service manager who will also write service will write 10-20 cars a day. The automotive service advisor / writer will work closely with a team of the best ASE Certified Master Technicians in California. The service advisor, service writer or service manager will also order parts, answer the phone, deal with returns etc.
Responsibilities and Duties:
  • Open and Close.
  • Greet customers in a friendly manner.
  • Establish a relationship with the customer.
  • Write up customers.
  • Arrange shuttle pick up.
  • Look up labor and parts.
  • Recommend needed repair.
  • Close out customer.
  • Handle returns and customer service issues

Qualifications and Skills Requirements:
  • The automotive service advisor/writer must be extremely friendly.
  • The automotive service advisor/writer have at least 5 years experience as a professional service writer.
  • The automotive service advisor/writer must be able to sell value. (no order takers).
  • The automotive service advisor/writer's schedule is 5 days a week.
  • The automotive service advisor/writer's must be able to multi-task.
  • The automotive service advisor/writer's should be able to touch type 30 words per minute.
  • The automotive service advisor/writer's must be reliable (we are open at 7:30 and close at 5:30).
  • The automotive service advisor/writer's must have a clean driving record.
  • The automotive service advisor/writer's must have a clean cut appearance

Benefits:
  • Up to 2 weeks paid vacation.
  • Sick days.

Job Type: Full-time: $65,000.00 to $90,000.00 /year DOE With added Bonuses. If you're currently employed. Confidentiality is assured. Text or call my confidential cell phone if want more information. 
Benefit Conditions:
  • Waiting period may apply.

This Job Is:
  • A job for which military experienced candidates are encouraged to apply.
  • Open to applicants who do not have a high school diploma/GED.
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks).
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more.
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
  • A job for which all ages, including older job seekers, are encouraged to apply.
  • Open to applicants who do not have a college diploma.

Work Remotely: No.

Job Type: Full-time.
Pay: $65,000.00 - $90,000.00 per year.
Benefits:
  • 401(k).
  • 401(k) matching.
  • Dental insurance.
  • Employee discount.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Tuition reimbursement.
  • Vision insurance.

Day range:
  • Monday to Saturday.
  • Floating Day Off.

Shift:
  • 10 hour shift.
  • 8 hour shift.
  • Day shift.

Experience:
  • Clean Driving Record: 1 year (Required).
  • Auto Repair / Service: 5 years (Required).
  • Sales / Customer Service: 1 year (Required).

License/Certification:
  • ASE Certification (Preferred).

Work Location: Multiple locations.