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Automotive Service Writer Jobs in Riverside, CA (NOW HIRING)

M & M Alternators & Batteries Auto Care

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Automotive Service Writer Advisor

Redlands, CA · On-site

$20 - $24/hr

The ideal candidate has experience in automotive service or parts sales, but we are also open to training someone who is ready to work and learn. Responsibilities: * Assist customers at the front ...

Super Service Auto Shops

Service Advisor

Placentia, CA

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Meineke

Service Advisor

Lake Forest, CA · On-site

$1.25K/wk

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred * Deep understanding of automotive technology ...

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Automotive Service Writer information

See Riverside, CA salary details

$13

$25

$41

How much do automotive service writer jobs pay per hour?

As of May 30, 2026, the average hourly pay for automotive service writer in Riverside, CA is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $30.10 per hour, depending on experience, location, and employer.

What Is an Automotive Service Writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

What are the key skills and qualifications needed to thrive as an Automotive Service Writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

How does an Automotive Service Writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are Automotive Service Writers?

Automotive Service Writers, also known as service advisors, act as the liaison between customers and the automotive repair shop. They are responsible for listening to customer concerns about their vehicles, communicating those concerns to mechanics, estimating repair costs, and explaining recommended services to customers. Service Writers ensure that customers receive accurate information, schedule repair appointments, and help maintain customer satisfaction throughout the repair process.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

More about Automotive Service Writer jobs
What are popular job titles related to Automotive Service Writer jobs in Riverside, CA? For Automotive Service Writer jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Automotive Service Writer jobs in Riverside, CA look for? The top searched job categories for Automotive Service Writer jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Automotive Service Writer jobs? Cities near Riverside, CA with the most Automotive Service Writer job openings:
Automotive Service Writer jobs near you

Automotive Service Writer with Profit Sharing

Midas - Redlands 1163

Redlands, CA

Other

Retirement

Posted 21 days ago

Job description

Benefits:

401(k)

Employee discounts

Free uniforms

Profit sharing

Training & development

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service writer engaged in selling tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service writer you will:

Deliver exceptional customer service while listening and consulting customers

Following up with customers, services requested, estimated completion times etc.

Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

Deliver and discuss pricing estimates with customers as well as promoting shop service specials

Overall cleanliness and organization of the facility

Other duties as assigned

Qualifications

A minimum of 2 years of store or service manager experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid driver’s license

Apply