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Automotive Service Writer Jobs in Riverside, CA (NOW HIRING)

Service Writer

Lake Forest, CA · On-site

$60K - $90K/yr

West Coast Rovers is actively seeking exceptional talent in the automotive service and repair ... At least two years of experience as an automotive service writer or service advisor is required.

Service Writer

Lake Forest, CA · On-site

$60K - $90K/yr

West Coast Rovers is actively seeking exceptional talent in the automotive service and repair ... At least two years of experience as an automotive service writer or service advisor is required.

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

Service Writer

Lake Forest, CA · On-site

$60K - $90K/yr

West Coast Rovers is actively seeking exceptional talent in the automotive service and repair ... At least two years of experience as an automotive service writer or service advisor is required.

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Automotive Service Writer information

See Riverside, CA salary details

$13

$25

$41

How much do automotive service writer jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for automotive service writer in Riverside, CA is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $30.10 per hour, depending on experience, location, and employer.

What are Automotive Service Writers?

Automotive Service Writers, also known as service advisors, act as the liaison between customers and the automotive repair shop. They are responsible for listening to customer concerns about their vehicles, communicating those concerns to mechanics, estimating repair costs, and explaining recommended services to customers. Service Writers ensure that customers receive accurate information, schedule repair appointments, and help maintain customer satisfaction throughout the repair process.

What Is an Automotive Service Writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an Automotive Service Writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

How much do Walmart auto service writers make?

Walmart auto service writers typically earn an average hourly wage of around $12 to $20, depending on experience and location. They often work in a retail environment with flexible schedules and may need basic automotive knowledge and customer service skills.

How to become a service writer for a dealership?

To become a service writer for a dealership, candidates typically need strong communication skills, basic automotive knowledge, and customer service experience. Many employers prefer candidates with a high school diploma or equivalent, and some may require familiarity with dealership management software. Gaining experience in automotive service or sales can improve job prospects.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

What does an automotive service writer do?

An automotive service writer acts as a liaison between customers and the service department, documenting vehicle issues, explaining repair options, and preparing work orders. They often use dealership management software and need good communication skills to ensure customer satisfaction and accurate service delivery.

How much do car writers make?

Automotive service writers typically earn between $30,000 and $60,000 annually, with the average around $45,000. Earnings can vary based on experience, location, and the dealership or repair shop size, and often include commissions or bonuses for upselling services.

What are the key skills and qualifications needed to thrive as an Automotive Service Writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.
What are popular job titles related to Automotive Service Writer jobs in Riverside, CA? For Automotive Service Writer jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Automotive Service Writer jobs in Riverside, CA look for? The top searched job categories for Automotive Service Writer jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Automotive Service Writer jobs? Cities near Riverside, CA with the most Automotive Service Writer job openings:
Infographic showing various Automotive Service Writer job openings in Riverside, CA as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $52,386 per year, or $25.2 per hour.
Automotive Service Writer with Profit Sharing

Automotive Service Writer with Profit Sharing

Midas

Redlands, CA • On-site

$50K - $80K/yr

Other

Retirement

Re-posted 21 days ago


Midas rating

5.6

Company rating: 5.6 out of 10

Based on 156 frontline employees who took The Breakroom Quiz

278th of 343 rated vehicle maintenance


Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Free uniforms
  • Profit sharing
  • Training & development

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service writer engaged in selling tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service writer you will:
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license

Compensation: $50,000.00 - $80,000.00 per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

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