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Dealership Service Advisor Jobs in Riverside, CA

Lithia

Service Advisor

Fontana, CA · On-site

$16.50/hr

Dealership:L0462 Rock Honda Rock Honda of Fontana Now Hiring: Experienced Service Advisor. Honda experience is strongly preferred! Lithia & Driveway (NYSE: LAD), a Fortune 150 Company (#124 - 2025 ...

Lithia & Driveway

Service Advisor

Fontana, CA

$16.50/hr

Dealership:L0462 Rock Honda Rock Honda of Fontana Now Hiring: Experienced Service Advisor. Honda experience is strongly preferred! Lithia & Driveway (NYSE: LAD), a Fortune 150 Company (#124 - 2025 ...

BMW of Riverside

Service Advisor

Riverside, CA · On-site

OverviewThe Service Advisor is the center of communication for service/repair activities and the ... Establish personal goals that are consistent with the dealerships standards of productivity and ...

Empire Nissan

Service Advisor

Ontario, CA

OverviewThe Service Advisor is the center of communication for service/repair activities and the ... Establish personal goals that are consistent with the dealerships standards of productivity and ...

M.K. Smith Chevrolet

Service Advisor

Chino, CA

As an experienced Automotive Service Advisor, you will own our customer's experience in the service ... Dealership experience is preferred * Knowledge of dealership drive lane * Demonstrated ability to ...

M.K. Smith Chevrolet

Service Advisor

Chino, CA · On-site

As an experienced Automotive Service Advisor, you will own our customer's experience in the service ... Dealership experience is preferred * Knowledge of dealership drive lane * Demonstrated ability to ...

M.K. Smith Chevrolet

Service Advisor

Chino, CA · On-site

As an experienced Automotive Service Advisor, you will own our customer's experience in the service ... Dealership experience is preferred * Knowledge of dealership drive lane * Demonstrated ability to ...

Ontario Hyundai

Service Advisor

Ontario, CA

$2K - $10K/mo

The Service Advisor is the center of communication for service/repair activities and the liaison ... Establish personal goals that are consistent with the dealerships standards of productivity, and ...

BMW of Riverside

Service Advisor

Riverside, CA

$2K - $10K/mo

The Service Advisor is the center of communication for service/repair activities and the liaison ... Establish personal goals that are consistent with the dealerships standards of productivity and ...

Empire Nissan

Service Advisor

Ontario, CA · On-site

$3K/mo

Overview The Service Advisor is the center of communication for service/repair activities and the ... Establish personal goals that are consistent with the dealerships standards of productivity and ...

BMW of Riverside

Service Advisor

Riverside, CA · On-site

$2K/mo

Overview The Service Advisor is the center of communication for service/repair activities and the ... Establish personal goals that are consistent with the dealerships standards of productivity and ...

Empire Nissan

Service Advisor

Ontario, CA

$3K - $10K/mo

The Service Advisor is the center of communication for service/repair activities and the liaison ... Establish personal goals that are consistent with the dealerships standards of productivity and ...

Tustin Toyota

Service Advisor

Tustin, CA

$60K - $130K/yr

The Service Advisor is the center of communication for service/repair activities and the liaison ... Establish personal goals that are consistent with the dealerships standards of productivity, and ...

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All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Riverside, CA

Dealership Service Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do dealership service advisor jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for dealership service advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the general manager or dealership owner, who oversees operations and profits. Among staff roles, service managers and fixed operations directors often earn the highest salaries, especially with experience and certifications. These roles require strong leadership skills and knowledge of dealership processes and financial management.

What are Dealership Service Advisors?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

How do advisors get paid at dealerships?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of parts, repairs, and services they generate. Some dealerships also offer performance incentives and benefits, and advisors often need strong customer service skills and knowledge of automotive repair to succeed.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How hard is it to be a service advisor at a dealership?

Being a dealership service advisor requires strong communication skills, knowledge of automotive systems, and the ability to manage customer relationships. The role can be demanding due to fast-paced environments, multitasking, and meeting sales or service goals, but it is generally manageable with proper training and experience.

What are some common challenges faced by Dealership Service Advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dealership Service Advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What does a service advisor at a car dealership do?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, recommend repairs, prepare service estimates, and communicate with technicians to ensure customer needs are met efficiently.
What are popular job titles related to Dealership Service Advisor jobs in Riverside, CA? For Dealership Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Dealership Service Advisor jobs in Riverside, CA look for? The top searched job categories for Dealership Service Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Dealership Service Advisor jobs? Cities near Riverside, CA with the most Dealership Service Advisor job openings:
Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $56,275 per year, or $27.1 per hour.

Service Advisor

Lithia

Fontana, CA • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Dealership:L0462 Rock HondaRock Honda of Fontana

Now Hiring: Experienced Service Advisor. Honda experience is strongly preferred!

Lithia & Driveway (NYSE: LAD), a Fortune 150 Company (#124 - 2025), is the #1 Automotive Group in the country with over 330+ dealerships nationwide!

As an Experienced Honda Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Responsibilities:

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
  • Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
  • Communicate additional repair and service needs to the customer based on vehicle inspection.
  • Administer the manufacturer warranty for qualifying vehicle repairs.
  • Keeping customer informed ofservice specials, completion times and service expenses.

Qualifications:

  • Previous Service Advisor experience, preferred.
  • Prior experience as an automotive technician a plus.
  • A team player who is focused on providing exemplary customer service.
  • Basic mechanical understanding of an automobile.

We offer best in class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs


High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


The CA base pay range for this position is $16.50 - and is a draw against individually earned commission and performance incentives. The position is also eligible for bi-weekly commission + benefits.
Our hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for the position.

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