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Automotive Services Advisor Jobs in Riverside, CA

Stress Free Auto Care

Service Advisor

Orange, CA · On-site

As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Responsibilities: * Greet ...

Stress Free Auto Care

Service Advisor

Mission Viejo, CA

$65K - $72K/yr

As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Compensation: $65,000 - $72 ...

Penske Automotive Group

Service Advisor

Santa Ana, CA · On-site

Crevier BMW, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive ...

Martin Automotive Group

Service Advisor

Ontario, CA · On-site

Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Ontario location! We believe our continued success and future growth is attributed to our employees.

Martin Automotive Group

Service Advisor

Ontario, CA · On-site

Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Ontario location! We believe our continued success and future growth is attributed to our employees.

BMW of Riverside

Service Advisor

Riverside, CA

Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service ...

Empire Nissan

Service Advisor

Ontario, CA · On-site

$3.5K - $10K/mo

Serving as the primary point of contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service ...

Tustin Toyota

Service Advisor

Tustin, CA · On-site

Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service ...

Tustin Toyota

Service Advisor

Tustin, CA · On-site

$60K - $130K/yr

Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service ...

Tustin Toyota

Service Advisor

Tustin, CA · On-site

$60K/yr

Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service ...

Empire Nissan

Service Advisor

Ontario, CA · On-site

$3.5K/mo

Serving as the primary point of contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service ...

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Showing results 41-60

All JobsAutomotive Services Advisor JobsAutomotive Services Advisor Jobs in Riverside, CA

Automotive Services Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do automotive services advisor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for automotive services advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What does an automotive services advisor do?

An Automotive Services Advisor acts as the main point of contact between customers and the service department at an auto dealership or repair shop. They are responsible for assessing customer needs, explaining recommended services and repairs, preparing cost estimates, and coordinating the work between technicians and customers. Advisors also help ensure that service is completed efficiently and keep customers informed throughout the process. Their role is essential in delivering excellent customer service and maintaining the smooth operation of automotive service centers.

What are the key skills and qualifications needed to thrive as an automotive services advisor, and why are they important?

To thrive as an Automotive Services Advisor, you need a solid understanding of automotive systems, customer service experience, and often a high school diploma or vocational training. Familiarity with dealership management software (DMS), scheduling systems, and sometimes ASE certification is important for managing service orders and customer information. Excellent communication, problem-solving abilities, and organizational skills help build trust and ensure smooth coordination between customers and technicians. These skills are essential for delivering quality service, maximizing customer satisfaction, and ensuring efficient shop operations.

How do automotive services advisors get paid?

Automotive services advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or service upselling. Compensation structures often include performance incentives and may vary by dealership or service center, with some advisors also receiving benefits like health insurance and paid time off.

Is an automotive services advisor a hard job?

An automotive services advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which can be physically and mentally demanding. It requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment, often with irregular hours. The difficulty level varies based on experience and the work environment but generally involves a combination of technical knowledge and customer service skills.

What are some common challenges automotive services advisors face when balancing customer satisfaction with repair shop workflow?

Automotive Services Advisors often face the challenge of managing customer expectations while ensuring the shop's workflow runs smoothly. They must communicate clearly about repair timelines, costs, and unforeseen delays, all while keeping customers informed and satisfied. It’s also important to coordinate effectively with technicians to ensure that vehicles are prioritized correctly and that the service process remains efficient. Strong organizational and interpersonal skills help Advisors maintain positive relationships with customers and colleagues, even during busy periods or when unexpected issues arise.

What is the difference between Automotive Services Advisor vs Automotive Service Technician?

AspectAutomotive Services AdvisorAutomotive Service Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service bayGarage or service bay, hands-on repair environment
Employer & Industry UsageUsed in dealerships, repair shops, service centersUsed in repair shops, dealerships, independent garages
Search & Comparison IntentUnderstanding roles, customer service, salesTechnical skills, repair work, certifications

The Automotive Services Advisor primarily focuses on customer interaction, explaining repairs, and selling services, while the Automotive Service Technician performs the hands-on repairs and maintenance. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

How to be an automotive services advisor?

To become an automotive services advisor, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of automotive systems. Many employers prefer candidates with experience in automotive repair or sales, and some may require certification such as ASE certification. On-the-job training is common, and the role often involves using dealership management software and providing excellent customer service.
What are popular job titles related to Automotive Services Advisor jobs in Riverside, CA? For Automotive Services Advisor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Automotive Services Advisor jobs in Riverside, CA look for? The top searched job categories for Automotive Services Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Automotive Services Advisor jobs? Cities near Riverside, CA with the most Automotive Services Advisor job openings:
Automotive Services Advisor jobs near you
Infographic showing various Automotive Services Advisor job openings in Riverside, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,275 per year, or $27.1 per hour.

Service Specialist: The Dealership Alternative You Can Trust

Midas

Lake Forest, CA • On-site

$70K - $100K/yr

Other

PTO

Re-posted 25 days ago

Midas rating

5.4

Company rating: 5.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

309th of 363 rated vehicle maintenance

Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

What We Offer
At Midas, we deliver dealership-quality expertise in a supportive environment that promotes growth, teamwork, and excellence. We're dedicated to helping our employees thrive and rewarding their hard work. As a Service Advisor, you'll enjoy:
  • Competitive Pay with performance-based commissions and bonuses
  • Annual Year-End Bonus recognizing your contributions
  • Consistent Schedule: 5-day workweek (Mon-Sat, 8 AM-5 PM) with Sundays off
  • Paid Time Off: 5 holidays and 5 vacation days annually
  • Birthday Off (Upon Request)
  • Overtime Opportunities for those seeking extra earnings
  • State-of-the-Art Shop: Clean, organized, and equipped with modern diagnostic tools
  • Adaptive Learning Program: 3-5-minute daily training with reward opportunities
  • ASE Certification Incentives: $1.50 raise per ASE certification, including C1, with fees paid by Midas
  • Employee Discounts on services and personal vehicle work
  • High-Volume Location: Busy, high-rated shop with a strong customer base
  • AAA-Approved Facility offering dealership-level service with a personal touch

About the Role
As a Service Advisor, you are the face of Midas. You'll guide customers through the service process, ensuring each visit is smooth, professional, and positive. Working closely with technicians, you'll coordinate repairs and communicate clearly to deliver top-quality automotive care.
Key Responsibilities
  • Customer Engagement: Greet customers warmly and professionally
  • Needs Assessment: Listen to concerns, inspect vehicles, and recommend services
  • Service Estimates: Prepare detailed, easy-to-understand repair estimates
  • Collaboration: Communicate effectively with technicians for accurate, timely repairs
  • Customer Updates: Provide clear updates on vehicle status and timelines
  • Documentation: Maintain accurate service and customer records
  • Front Office Management: Keep the reception area clean, organized, and inviting
  • Customer Service Excellence: Ensure every customer leaves satisfied and confident in our work

What We're Looking For
We seek a motivated Service Advisor with strong people skills, attention to detail, and a passion for customer service. Automotive experience is helpful, but we're willing to train the right candidate.
  • Experience: Prior Service Advisor or customer service experience preferred
  • Communication: Strong verbal and written skills to explain services clearly
  • Organization: Ability to multitask and manage time in a fast-paced shop
  • Automotive Knowledge: Basic understanding preferred, but training provided
  • Software Skills: Familiarity with scheduling or POS systems is a plus
  • Positive Attitude: Professional, customer-first mindset

Why Midas?
We pride ourselves on delivering exceptional automotive service while fostering an environment of growth and teamwork. Whether you're an experienced advisor or new to the field, you'll find opportunities to build your skills, earn more, and advance your career. Our people are the foundation of our success-and we reward excellence every step of the way.
Join Our Team
If you're passionate about providing great service, working with a dedicated team, and being part of a trusted brand, apply today to become a Service Advisor at Midas. Help us redefine what it means to deliver dealership-quality service with a personal touch.
Compensation: $70,000.00 - $100,000.00 per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

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