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Automotive Services Advisor Jobs in Riverside, CA

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$60K - $100K/yr

Prior Service Advisor or automotive service industry experience is required. Responsibilities: * Greet customers professionally as they enter the service area. * Determine repair needs by discussing ...

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$66K - $153K/yr

Automotive Service Advisor - Join the Car Pros Team! Are you passionate about cars and delivering outstanding customer service? Car Pros is seeking a dedicated Automotive Service Advisor to join our ...

Car Pros Automotive Group

Service Advisor

Moreno Valley, CA · On-site

$66K - $153K/yr

Automotive Service Advisor - Join the Car Pros Team! Are you passionate about cars and delivering outstanding customer service? Car Pros is seeking a dedicated Automotive Service Advisor to join our ...

Toyota of Hemet

Service advisor

Hemet, CA · On-site

$48K - $120K/yr

Job Type Full-time Description As a Toyota Service Advisor , your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities:

Toyota of Hemet

Service advisor

Hemet, CA · On-site

$36K - $120K/yr

Description: As a Toyota Service Advisor , your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities: * Customer ...

Stress Free Auto Care

Service Advisor

Mission Viejo, CA · On-site

$65K - $72K/yr

As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Compensation: $65,000 - $72 ...

Stress Free Auto Care

Service Advisor

Mission Viejo, CA · On-site

$65K - $72K/yr

As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Compensation: $65,000 - $72 ...

Chino Hills Ford

Automotive Service Advisor

Chino, CA · On-site

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Chino Hills Ford

Automotive Service Advisor

Chino, CA · On-site

Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic ...

Citrus Motors Ford and Kia Dealership

Be Seen First

Automotive Service Advisor

Ontario, CA · On-site

$16.90/hr

Previous experience as a Service Advisor or in a customer-facing automotive role preferred * Excellent communication and organizational skills * Strong ability to multi-task in a fast-paced ...

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All JobsAutomotive Services Advisor JobsAutomotive Services Advisor Jobs in Riverside, CA

Automotive Services Advisor information

See Riverside, CA salary details

$12

$27

$47

How much do automotive services advisor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for automotive services advisor in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What does an automotive services advisor do?

An Automotive Services Advisor acts as the main point of contact between customers and the service department at an auto dealership or repair shop. They are responsible for assessing customer needs, explaining recommended services and repairs, preparing cost estimates, and coordinating the work between technicians and customers. Advisors also help ensure that service is completed efficiently and keep customers informed throughout the process. Their role is essential in delivering excellent customer service and maintaining the smooth operation of automotive service centers.

What are the key skills and qualifications needed to thrive as an automotive services advisor, and why are they important?

To thrive as an Automotive Services Advisor, you need a solid understanding of automotive systems, customer service experience, and often a high school diploma or vocational training. Familiarity with dealership management software (DMS), scheduling systems, and sometimes ASE certification is important for managing service orders and customer information. Excellent communication, problem-solving abilities, and organizational skills help build trust and ensure smooth coordination between customers and technicians. These skills are essential for delivering quality service, maximizing customer satisfaction, and ensuring efficient shop operations.

How do automotive services advisors get paid?

Automotive services advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or service upselling. Compensation structures often include performance incentives and may vary by dealership or service center, with some advisors also receiving benefits like health insurance and paid time off.

Is an automotive services advisor a hard job?

An automotive services advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which can be physically and mentally demanding. It requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment, often with irregular hours. The difficulty level varies based on experience and the work environment but generally involves a combination of technical knowledge and customer service skills.

What are some common challenges automotive services advisors face when balancing customer satisfaction with repair shop workflow?

Automotive Services Advisors often face the challenge of managing customer expectations while ensuring the shop's workflow runs smoothly. They must communicate clearly about repair timelines, costs, and unforeseen delays, all while keeping customers informed and satisfied. It’s also important to coordinate effectively with technicians to ensure that vehicles are prioritized correctly and that the service process remains efficient. Strong organizational and interpersonal skills help Advisors maintain positive relationships with customers and colleagues, even during busy periods or when unexpected issues arise.

What is the difference between Automotive Services Advisor vs Automotive Service Technician?

AspectAutomotive Services AdvisorAutomotive Service Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service bayGarage or service bay, hands-on repair environment
Employer & Industry UsageUsed in dealerships, repair shops, service centersUsed in repair shops, dealerships, independent garages
Search & Comparison IntentUnderstanding roles, customer service, salesTechnical skills, repair work, certifications

The Automotive Services Advisor primarily focuses on customer interaction, explaining repairs, and selling services, while the Automotive Service Technician performs the hands-on repairs and maintenance. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

How to be an automotive services advisor?

To become an automotive services advisor, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of automotive systems. Many employers prefer candidates with experience in automotive repair or sales, and some may require certification such as ASE certification. On-the-job training is common, and the role often involves using dealership management software and providing excellent customer service.
What are popular job titles related to Automotive Services Advisor jobs in Riverside, CA? For Automotive Services Advisor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Automotive Services Advisor jobs in Riverside, CA look for? The top searched job categories for Automotive Services Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Automotive Services Advisor jobs? Cities near Riverside, CA with the most Automotive Services Advisor job openings:
Automotive Services Advisor jobs near you
Infographic showing various Automotive Services Advisor job openings in Riverside, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,275 per year, or $27.1 per hour.

Service advisor

Westpark Automotive Company Inc

Hemet, CA • On-site

$36K - $120K/yr

Full-time

Re-posted yesterday

Job description

Description

As a Toyota Service Advisor, your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities:

  1. Customer Interaction:
    • Greet customers and assess their service needs.
    • Listen carefully to customer problems and concerns.
    • Set and manage expectations regarding service delivery.
  2. Service Coordination:
    • Arrange appropriate service and repairs based on customer requests.
    • Estimate costs and completion time for repairs.
    • Verify insurance information.
    • Conduct inspections and test drives.
  3. Additional Services:
    • Recommend additional services based on customer needs.
    • Provide detailed explanations of necessary repairs and cost estimates.
    • Obtain approval from customers for additional work.
  4. Customer Satisfaction:
    • Ensure prompt, courteous, and effective service.
    • Communicate with customers about the status of their vehicle repairs.

Requirements

To become a Toyota Service Advisor, you'll need a combination of qualifications and skills. Here's what you should aim for:

  1. Education and Certification:
    • A high school diploma or GED is typically required.
    • Vocational training in automotive technology or an associate degree with a focus on service operations.
    • ASE certification preferred 
    • Minimum 1 year service advisor experience 
  2. Mechanical Knowledge:
    • Develop a thorough understanding of auto repair and maintenance.
    • Familiarity with Toyota systems and process


  1. Customer Service Skills:
    • Strong communication skills are essential.
    • Be client-oriented, organized, and attentive to detail.
    • Prioritize customer satisfaction and effective service delivery.
  2. Sales and Computer Proficiency:
    • Basic computer skills are necessary for managing service records and communicating with customers.


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