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Auto Service Advisor Jobs in Hawaii (NOW HIRING)

Servco

Service Advisor

Hilo, HI · On-site

$2.0K/mo

Auto dealership and service writing experience preferred Skills: * Strong communication and ... Service Advisor - Auto Sales - Mechanic - Auto Dealership - Customer Service At Servco, we're ...

Servco

Service Advisor

Hilo, HI

$2.0K/mo

Auto dealership and service writing experience preferred Skills: * Strong communication and ... Service Advisor - Auto Sales - Mechanic - Auto Dealership - Customer Service At Servco, we're ...

Jim Falk Automotive Group

Service Advisor

Kahului, HI · On-site

The Service Advisor serves as the primary point of contact between customers and the service department, ensuring a smooth, transparent, and positive service experience from start to finish. We have ...

Jim Falk Automotive Group

Service Advisor

Kahului, HI · On-site

The Service Advisor serves as the primary point of contact between customers and the service department, ensuring a smooth, transparent, and positive service experience from start to finish. We have ...

Advisor Talent Solutions

$70K - $80K/yr

Service Advisor Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? EA Buck Financial Services in Kapolei ...

BMW of Honolulu

Service Advisor

Honolulu, HI · On-site

$60K - $120K/yr

Job Purpose Automotive Service Advisor (High-Earning Potential) We are seeking a highly skilled and results-driven individual to join our team as an Automotive Service Advisor with the opportunity to ...

NorthStar Memorial Group

Family Service Advisor

Hilo, HI · On-site

$55K - $120K/yr

Join NorthStar as a Family Service Advisor (Sales) at Homelani Memorial Park and Crematory in Hilo, HI. At NorthStar, we're redefining how families honor and celebrate the lives of their loved ones.

Inter Pacific Motors Inc

ADVISOR

Hilo, HI · On-site

$17 - $25/hr

Junior Service Advisor Service Department | Full-Time | Monday - Friday About the Role: We are looking for a motivated, people-focused individual to join our service department team as a Junior ...

Inter Pacific Motors Inc

ADVISOR

Hilo, HI · On-site

$17 - $25/hr

Junior Service Advisor Service Department | Full-Time | Monday - Friday About the Role: We are looking for a motivated, people-focused individual to join our service department team as a Junior ...

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Hawaii

Auto Service Advisor information

See Hawaii salary details

$12

$26

$47

How much do auto service advisor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for auto service advisor in Hawaii is $26.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.96 per hour, depending on experience, location, and employer.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the volume of work they generate and their ability to upsell services, with some earning additional incentives for meeting performance targets.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are popular job titles related to Auto Service Advisor jobs in Hawaii?

For Auto Service Advisor jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Auto Service Advisor jobs in Hawaii look for?

The top searched job categories for Auto Service Advisor jobs in Hawaii are:

What cities in Hawaii are hiring for Auto Service Advisor jobs?

Cities in Hawaii with the most Auto Service Advisor job openings:

Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Hawaii as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $56,043 per year, or $26.9 per hour.

Service Advisor

Servco

Hilo, HI • On-site

$2.0K/mo

Full-time

Posted 6 days ago

Job description

At Servco Toyota Hilo, we are provide top notch service to our customers and you can make our customers' dealership service experience a pleasurable one! Welcome and be the primary point of contact for our customers in getting their service needs completed in a timely and efficient manner.
KEY OUTCOMES:
  • Welcome customers and determine which vehicle services are needed
  • Work as a liaison between technicians and customers to provide an understanding of the work that needs to be completed on their vehicle
  • Inspect customer vehicle records and sight inspect vehicle to assess if additional services are needed
  • Provide accurate cost and time estimates and obtain customer's approval
  • Monitor status of vehicle service/repair and keep customer informed
  • Book and close repair orders on a timely basis
  • Arrange for customer loaner vehicles if needed
  • Follow-upon back-ordered parts and contact customer to schedule return appointment
  • Check to ensure all items the customer requested was completed and payment is made before returning the vehicle to the customer

QUALIFICATIONS: List the relevant qualifications that are needed to successfully achieve the key outcomes required for the job. Note any preferred qualifications, if applicable. An equivalent combination of education and experience may be considered.
Education:
  • High school graduate or equivalent

Work Experience:
  • Minimum one year of sales or customer service experience
  • Auto dealership and service writing experience preferred

Skills:
  • Strong communication and customer relations skills
  • Good driving record
  • Dealertrack experience preferred

Competencies:
  • Ability to multi-task and meet deadlines
  • Customer focused
  • Detail oriented

Licenses and Certifications:
  • Valid driver's license
PART 2 EXTERNAL JOB DESCRIPTION
At Servco Toyota Hilo, we are provide top notch service to our customers and you can make our customers' dealership service experience a pleasurable one! Welcome and be the primary point of contact for our customers in getting their service needs completed in a timely and efficient manner.
Learn more about our service consultant position by visiting https://www.youtube.com/watch?v=FB5wHc7biQg
Responsibilities:
  • Welcome customers and determine which vehicle services are needed
  • Work as a liaison between our technicians and customers to provide them an understanding of the work that needs to be completed on their vehicle
  • Inspect customer vehicle records and sight inspect vehicle to assess if additional services are needed
  • Provide accurate cost and time estimates and obtain customer's approval
  • Monitor status of vehicle service/repair and keep customer informed
  • Book and close repair orders on a timely basis
  • Arrange for customer loaner vehicles if needed
  • Follow-up on back ordered parts and contact customer to schedule return appointment
  • Check to ensure all items the customer requested was completed and payment is made before returning the vehicle to the customer

Requirements:
  • High school graduate or equivalent
  • Minimum one year of sales or customer service experience
  • General mechanical knowledge gained either through work experience or education
  • Strong communication and customer relations skills
  • Strong attention to detail
  • Ability to multi-task and meet deadlines
  • Valid driver's license and strong driving record
  • Auto dealership service writing experience preferred

Service Consultants receive a $2000 a month guaranteed base salary and a competitive incentive program. We also compensate our Service Consultants who receive strong customer service scores.
Service Advisor - Auto Sales - Mechanic - Auto Dealership - Customer Service
At Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.
Interested?
Visit www.servco.com/careers to apply online or email us at careers@servco.com.
Equal Opportunity Employer and Drug-Free Workplace
Pay Range: Fixed $2,000 per month plus commission

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