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Auto Service Advisor Jobs in Hawaii (NOW HIRING)

The Service Advisor serves as the primary point of contact between customers and the service department, ensuring a smooth, transparent, and positive service experience from start to finish. We have ...

The Service Advisor serves as the primary point of contact between customers and the service department, ensuring a smooth, transparent, and positive service experience from start to finish. We have ...

Service Advisor

Honolulu, HI ยท On-site

$60K - $120K/yr

Job Purpose Automotive Service Advisor (High-Earning Potential) We are seeking a highly skilled and results-driven individual to join our team as an Automotive Service Advisor with the opportunity to ...

$70K - $80K/yr

Service Advisor Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? EA Buck Financial Services in Kapolei ...

Service Advisor

Honolulu, HI ยท On-site

$5.5K - $13K/mo

L0280 Honolulu Ford Honolulu Ford Now Hiring - Experienced Service Advisor * Pay: $5,500-$13,000 ... LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

Service Advisor

Honolulu, HI ยท On-site

$5.5K - $13K/mo

L0280 Honolulu Ford Honolulu Ford Now Hiring - Experienced Service Advisor * Pay: $5,500-$13,000 ... LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

Service Advisor

Honolulu, HI ยท On-site

$5.5K - $13K/mo

L0280 Honolulu Ford Honolulu Ford Now Hiring - Experienced Service Advisor * Pay: $5,500-$13,000 ... LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

Service Advisor

Kailua Kona, HI ยท On-site

$60K - $100K/yr

Service Advisor is the dealership's first-line customer-relations and service sales representative. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting pre ...

Experienced Service Advisor

Honolulu, HI ยท On-site

$5.5K - $13K/mo

Dealership Service Advisor Experience, 5+ years * General Motors experience preferred but not ... LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

Experienced Service Advisor

Honolulu, HI ยท On-site

$5.5K - $13K/mo

Dealership Service Advisor Experience, 5+ years * General Motors experience preferred but not ... LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

L0254 Honolulu Volkswagen Honolulu Volkswagen Urgently Hiring - Service Advisor Pay: $96,000-144,000 Annually What You'll Do * Greet customers in a friendly and professional manner. * Identify ...

Service Advisor

Honolulu, HI ยท On-site

$96K - $144K/yr

L0254 Honolulu Volkswagen Honolulu Volkswagen Urgently Hiring - Service Advisor Pay: $96,000-144,000 Annually What You'll Do * Greet customers in a friendly and professional manner. * Identify ...

L0254 Honolulu Volkswagen Honolulu Volkswagen Urgently Hiring - Service Advisor Pay: $96,000-144,000 Annually What You'll Do * Greet customers in a friendly and professional manner. * Identify ...

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Showing results 1-20

Auto Service Advisor information

See Hawaii salary details

$12

$26

$47

How much do auto service advisor jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for auto service advisor in Hawaii is $26.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.96 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Hawaii? For Auto Service Advisor jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Hawaii look for? The top searched job categories for Auto Service Advisor jobs in Hawaii are:
What cities in Hawaii are hiring for Auto Service Advisor jobs? Cities in Hawaii with the most Auto Service Advisor job openings:
Infographic showing various Auto Service Advisor job openings in Hawaii as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $56,043 per year, or $26.9 per hour.

Service Advisor

Jim Falk Automotive Group

Kahului, HI โ€ข On-site

Full-time

Posted 19 days ago


Job description

Job Description

We are seeking a motivated and customer-focusedย Automotive Service Advisorย to join our growing team. The Service Advisor serves as the primary point of contact between customers and the service department, ensuring a smooth, transparent, and positive service experience from start to finish.ย We have plenty of work and a strong, established customer base, supported by a team of experienced, tenured technicians.

ย Responsibilities
  • Greet customers promptly and professionally

  • Listen to customer concerns and accurately document vehicle issues

  • Recommend necessary maintenance and repairs based on vehicle condition and manufacturer guidelines

  • Prepare and explain repair estimates and service timelines

  • Communicate with technicians regarding diagnostics and repair status

  • Keep customers informed throughout the service process

  • Promote additional services when appropriate

  • Ensure high levels of customer satisfaction and retention

  • Maintain accurate records in the service management system

ย Qualifications
  • Previous experience as an Automotive Service Advisor preferred

  • Strong customer service and communication skills

  • Basic automotive knowledge required; technical background a plus

  • Ability to multitask in a fast-paced environment

  • Strong organizational and time-management skills

  • Valid driverโ€™s license

  • Proficient with computers and service software

ย What We Offer
  • Competitive pay (hourly, salary, or commission-based depending on experience)

  • Consistent weekday schedule:ย 7:00 AM โ€“ 5:00 PM, Mondayโ€“Friday

  • No weekends

  • Plenty of work with steady workflow

  • Highly skilled, tenured technicians you can rely on

  • Supportive team environment

  • Opportunities for growth and advancement

  • Employee discounts and benefits package