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Auto Service Advisor Jobs in Chicago, IL (NOW HIRING)

Olsen Motorsports

Service Advisor

Downers Grove, IL

$100K/yr

... automotive service advisor who will work full-time to maintain customer outreach, develop ... Work with the dealership auto service porter to ensure vehicles are ready for customer pick-up

Elgin Hyundai

Service Advisor

Bartlett, IL

At Bob Loquercio Auto Group , we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy ...

Elgin Hyundai

Service Advisor

Bartlett, IL · On-site

At Bob Loquercio Auto Group , we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy ...

Elgin Hyundai

Service Advisor

Bartlett, IL

At Bob Loquercio Auto Group , we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy ...

Elgin Toyota

Service Advisor

Streamwood, IL

At Bob Loquercio Auto Group , we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy ...

Elgin Toyota

Service Advisor

Streamwood, IL · On-site

At Bob Loquercio Auto Group , we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy ...

Elgin Toyota

Service Advisor

Streamwood, IL

At Bob Loquercio Auto Group , we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy ...

Chicago Northside Toyota

Service Advisor

Chicago, IL · On-site

At Bob Loquercio Auto Group , we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy ...

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Chicago, IL

Auto Service Advisor information

See Chicago, IL salary details

$12

$26

$46

How much do auto service advisor jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for auto service advisor in Chicago, IL is $26.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $30.43 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Chicago, IL? For Auto Service Advisor jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Chicago, IL look for? The top searched job categories for Auto Service Advisor jobs in Chicago, IL are:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Chicago, IL as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $55,112 per year, or $26.5 per hour.

Auto Service Advisor

FLAG AUTOMOTIVE GROUP

Naperville, IL

Other

Re-posted 28 days ago

Job description

AUTOMOTIVE SERVICE ADVISORS

Are you a talented and experienced Service Advisor who totally enjoys the work…but the money is just not there?  CADILLAC of NAPERVILLE is seeking the best of the best Service Advisors to become an integral member of our service team AND WE WILL GUARANTEE YOU A 10% INCREASE over what you currently make!

Our Naperville location is situated in a hi-traffic area. Our customers expect the best and that’s what we give them!. 

The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Complies with and enforces all safety policies and procedures
  • Attends all staff meetings, trainings, and educational classes as required
  • Helps educate/train new staff members
  • Performs other duties as assigned

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