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Auto Service Advisor Jobs in Chicago, IL (NOW HIRING)

Thomas KIA of Highland

Service Advisor

Highland, IN · On-site

The Service Advisor plays a vital role in delivering an exceptional customer experience. This ... About Us: At Thomas Auto Group , we provide a supportive work environment with competitive pay ...

Thomas KIA of Highland

Service Advisor

Highland, IN · On-site

The Service Advisor plays a vital role in delivering an exceptional customer experience. This ... About Us: At Thomas Auto Group , we provide a supportive work environment with competitive pay ...

Thomas KIA of Highland

Service Advisor

Highland, IN

The Service Advisor plays a vital role in delivering an exceptional customer experience. This ... About Us: At Thomas Auto Group , we provide a supportive work environment with competitive pay ...

Thomas KIA of Highland

Service Advisor

Highland, IN

The Service Advisor plays a vital role in delivering an exceptional customer experience. This ... About Us: At Thomas Auto Group , we provide a supportive work environment with competitive pay ...

Hawk Subaru

Service Advisor

Plainfield, IL · On-site

$100K/yr

Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to ... As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain ...

Hawk Subaru

Service Advisor

Plainfield, IL · On-site

$100K/yr

Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to ... As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain ...

Hawk Subaru

Service Advisor

Plainfield, IL

$100K/yr

Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to ... As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain ...

Hawk Subaru

Service Advisor

Plainfield, IL · On-site

$100K/yr

Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to ... As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain ...

Hawk Auto Group

Service Advisor

Carol Stream, IL · On-site

Service Advisor Carol Stream, IL Hawk Ford of Carol Stream is a dynamic and rapidly growing ... Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to ...

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Showing results 41-60

All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Chicago, IL

Auto Service Advisor information

See Chicago, IL salary details

$12

$26

$46

How much do auto service advisor jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for auto service advisor in Chicago, IL is $26.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $30.72 per hour, depending on experience, location, and employer.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the volume of work they generate and their ability to upsell services, with some earning additional incentives for meeting performance targets.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are popular job titles related to Auto Service Advisor jobs in Chicago, IL?

For Auto Service Advisor jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Auto Service Advisor jobs in Chicago, IL look for?

The top searched job categories for Auto Service Advisor jobs in Chicago, IL are:

Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $55,611 per year, or $26.7 per hour.

Service Advisor

FIELDS CHRYSLER JEEP DODGE RAM (GLENVIEW)

Glenview, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Service Advisor

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. 

FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort. 

What We Offer

  • Medical
  • Dental
  • Vision
  • Short and Long Term Disability
  • Paid Basic Life Insurance
  • 401(k) Plan
  • Personal Time Off
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family-owned and operated
  • Health and wellness
  • Saturday Lunches
  • Discounts on products and services

**PAY: 80,000 - 95,000 

Responsibilities

  • Oversee the flow of the Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether by phone or in person, to ensure the customer does not get mishandled
  • Ensure that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Acceptable motor vehicle driving record according to dealership guidelines
  • Willing to submit to a pre-employment background check

Physical Demands: The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, and reach with hands and arms; climb or balance; and talk or hear.
  • The employee frequently is required to stoop, kneel, crouch, or crawl. 
  • The employee is occasionally required to sit. 
  • The employee must regularly lift and/or move up to 40 pounds.
  • Specific vision abilities required by this job include close vision and depth perception.
  • Test driving customers’ vehicles

Work Environment:

  • While performing the duties of the job, the employee is frequently exposed to moving mechanical parts and fumes or airborne particles.   
  • The noise level in the work environment is usually moderate.

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