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Auto Service Advisor Jobs in Chicago, IL (NOW HIRING)

Biggers Auto Group

Automotive Service Advisor

Elgin, IL · On-site

Here at Biggers Auto Group , we are looking for a Service Advisor to join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are ...

Lexus of Orland

Service Advisor

Orland Park, IL · On-site

Kowalis Auto Group is looking for a motivated, customer-focused Service Advisor to join our team. If you have strong communication skills, enjoy helping customers, and have a passion for the ...

Biggers Auto Group

Automotive Service Advisor

Elgin, IL · On-site

Here at Biggers Auto Group , we are looking for a Service Advisor to join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are ...

Lexus of Orland

Service Advisor

Orland Park, IL · On-site

Kowalis Auto Group is looking for a motivated, customer-focused Service Advisor to join our team. If you have strong communication skills, enjoy helping customers, and have a passion for the ...

Lexus of Orland

Service Advisor

Orland Park, IL · On-site

Kowalis Auto Group is looking for a motivated, customer-focused Service Advisor to join our team. If you have strong communication skills, enjoy helping customers, and have a passion for the ...

Lexus of Orland

Service Advisor

Orland Park, IL · On-site

Kowalis Auto Group is looking for a motivated, customer-focused Service Advisor to join our team. If you have strong communication skills, enjoy helping customers, and have a passion for the ...

Gerald Auto Group

Service Advisor

Matteson, IL · On-site

$50K - $100K/yr

Service Advisor - Our Service Advisors are the face of our service department. That means greeting ... As our auto group continues to grow, it will be the result of all of our combined efforts, and our ...

Hawk Auto Group

Service Advisor

Forest Park, IL · On-site

Hawk Auto Group is a dynamic and rapidly growing automotive group with multiple dealership ... years of dealership Service Advisor experience is preferred. * CDK proficiency preferred

Gerald Auto Group

Service Advisor

Matteson, IL · On-site

$50K - $100K/yr

Service Advisor - Our Service Advisors are the face of our service department. That means greeting ... As our auto group continues to grow, it will be the result of all of our combined efforts, and our ...

Hawk Auto Group

Service Advisor

Forest Park, IL

Hawk Auto Group is a dynamic and rapidly growing automotive group with multiple dealership ... years of dealership Service Advisor experience is preferred. * CDK proficiency preferred

Hawk Auto Group

Service Advisor

Forest Park, IL

Hawk Auto Group is a dynamic and rapidly growing automotive group with multiple dealership ... years of dealership Service Advisor experience is preferred. * CDK proficiency preferred

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Chicago, IL

Auto Service Advisor information

See Chicago, IL salary details

$12

$26

$46

How much do auto service advisor jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for auto service advisor in Chicago, IL is $26.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $30.72 per hour, depending on experience, location, and employer.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the volume of work they generate and their ability to upsell services, with some earning additional incentives for meeting performance targets.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are popular job titles related to Auto Service Advisor jobs in Chicago, IL?

For Auto Service Advisor jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Auto Service Advisor jobs in Chicago, IL look for?

The top searched job categories for Auto Service Advisor jobs in Chicago, IL are:

Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $55,611 per year, or $26.7 per hour.

Automotive Service Advisor

Biggers Auto Group

Elgin, IL • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 16 days ago

Job description

Here at Biggers Auto Group, we are looking for a Service Advisor to join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are responsible for partnering with the customer through all aspects of the vehicle repair experience. We will provide all the tools, personnel and support for success. We will train some one with great customer service skills and a willingness to learn.
Benefits We Offer Our Service Advisors:
  • FREE Health Insurance
    • Dental and Medical
  • 401K Plan
  • Paid Vacation
  • Paid Holidays
  • Competitive Pay Structure
  • Pay Range of 40k to 95k yearly

Responsibilities of our Service Advisors
  • Greet customer as they arrive on the service lane.
  • Preform walk around inspection.
  • Provide customer with maintenance needs based on menu and inspection.
  • Provide estimate on completion times and prices.
  • Keep customer updated of repair progress.
  • Perform redelivery upon vehicle completion.

Qualifications for our Service Advisors
  • Enthusiastic with high energy throughout the workday
  • Outgoing and friendly, especially while handling objections
  • Quality customer service skills and sales track record
  • Strong interpersonal and communications, in-person and over the phone
  • Persuasive and able to overcome customer objections during the sales process
  • Persistent, competitive and good work ethic
  • Focuses on the customer's needs to enhance dealership and personal sales
  • GM or Mazda Experience a Plus
  • Reynolds Experience a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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