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Auto Service Advisor Jobs in Connecticut (NOW HIRING)

Victor Auto Body

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Automotive Service Advisor Writer

Middletown, CT · On-site

$50K - $60K/yr

Background in auto service management or as a service technician is highly desirable. * Strong ... Join our team as an Automotive Service Advisor where your expertise will contribute to delivering ...

Victor Auto Body

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Automotive Service Advisor Writer

Middletown, CT · On-site

$50K - $60K/yr

Background in auto service management or as a service technician is highly desirable. * Strong ... Join our team as an Automotive Service Advisor where your expertise will contribute to delivering ...

allegiance

Service Advisor

Bethel, CT

Job Responsibilities for Service Advisor: * Managing and overseeing the shop's workflow and ... Familiarity with auto and trucking, preferred

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Connecticut

Auto Service Advisor information

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$11

$24

$43

How much do auto service advisor jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for auto service advisor in Connecticut is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the volume of work they generate and their ability to upsell services, with some earning additional incentives for meeting performance targets.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are popular job titles related to Auto Service Advisor jobs in Connecticut?

For Auto Service Advisor jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Auto Service Advisor jobs in Connecticut look for?

The top searched job categories for Auto Service Advisor jobs in Connecticut are:

What cities in Connecticut are hiring for Auto Service Advisor jobs?

Cities in Connecticut with the most Auto Service Advisor job openings:

Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,314 per year, or $24.7 per hour.

Automotive Service Advisor Writer

Middletown, CT • On-site

Victor Auto Body
11 - 50 employees
Learn more about Victor Auto Bodyexternal

$50K - $60K/yr

Full-time

Medical, Dental, Life, PTO

Posted 7 days ago

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Job description

Job Overview
We are seeking a knowledgeable and customer-focused Automotive Service Advisor to join our dynamic team. In this role, you will be the primary point of contact for customers seeking automotive services, providing them with expert advice and ensuring their needs are met efficiently. Your ability to communicate effectively and understand automotive diagnostics will be crucial in delivering exceptional service and fostering customer loyalty.

Responsibilities

  • Greet customers promptly and professionally, assessing their automotive service needs.
  • Provide detailed explanations of services required, including vehicle maintenance, repairs, and diagnostics.
  • Utilize your mechanical knowledge to advise customers on necessary repairs such as oil changes, brake repair, transmission work, and more.
  • Upsell additional services based on customer needs and vehicle condition while maintaining transparency.
  • Prepare accurate estimates for services and repairs, ensuring all costs are clearly communicated to customers.
  • Coordinate with service technicians to ensure timely completion of services while maintaining high-quality standards.
  • Handle cash transactions accurately and maintain records of all service transactions.
  • Follow up with customers post-service to ensure satisfaction and address any concerns they may have.
  • Stay updated on automotive technology trends and dealership practices to provide the best service possible.

Experience

  • Previous experience in a dealership setting is preferred.
  • Background in auto service management or as a service technician is highly desirable.
  • Strong understanding of automotive repair processes, including mechanical knowledge related to diesel engine repair, air brakes, alignment, suspension work, tire service, shocks & struts, and auto body repair.
  • Proven customer service skills with the ability to build rapport with clients effectively.
  • Experience in sales or upselling automotive services is a plus.
  • Familiarity with auto estimating software and service writing practices is beneficial. Join our team as an Automotive Service Advisor where your expertise will contribute to delivering exceptional automotive care while enhancing customer satisfaction!

Job Type: Full-time

Benefits:


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off


Work Location: In person