ZipRecruiter

Log In

1

Auto Service Advisor Jobs in Connecticut (NOW HIRING)

next page

Showing results 1-20

All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Connecticut

Auto Service Advisor information

See Connecticut salary details

$11

$24

$43

How much do auto service advisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for auto service advisor in Connecticut is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

Is an auto service advisor a hard job?

An auto service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires good communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and working in a fast-paced environment, but it is manageable with proper training and experience.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the dealership or repair shop, and they may also receive benefits such as health insurance and paid time off.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Connecticut? For Auto Service Advisor jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Connecticut look for? The top searched job categories for Auto Service Advisor jobs in Connecticut are:
What cities in Connecticut are hiring for Auto Service Advisor jobs? Cities in Connecticut with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,314 per year, or $24.7 per hour.

SERVICE ADVISOR

A-1 Auto Service Inc

New Haven, CT • On-site

Full-time

Re-posted 3 days ago

Job description

Description:

A-1 TOYOTA NOW HIRING!

Experienced Service Advisors Needed!!!

Do you have Service Writer experience in either a dealership or high volume auto center? Increase your earning potential while taking your career to the next level with one of the area’s top dealerships, A-1 Toyota!

Our Service Department is busier than ever and we are currently adding experienced Service Advisors to our award-winning team. The ideal candidate will be high-energy with several years of experience selling automotive service work in either a dealership or high volume auto/tire center. Knowledge of warranty vs. non warranty service work is essential. Verifiable, proven track record of success in sales and customer satisfaction is a must! Must be willing to work Saturdays and have a valid Driver’s License with a clean, insurable, driving record.

We offer an excellent compensation package including commission based on your productivity! This is a great opportunity to take your earning potential and career to the next level.

Our Service Advisors have the opportunity to interact with hundreds of customers to build customer loyalty by developing trust and ensuring confidence in our dealership as a care-giver for their vehicle safety and reliability. This role requires managing many customers, priorities, communication and follow-up throughout the day.

Responsibilities include:

  • Setting, and confirming appointments with customers
  • Greeting customers in a timely and friendly manner
  • Determining vehicle needs based on customer information and a vehicle walk-around
  • Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
  • Producing repair orders for customers with full transparency including cost and time estimates
  • Communicating with Technicians and Parts Associates to ensure timely completion of work
  • Follow-up with customers on the status of their vehicle
  • Setting and achieving targeted sales goals
  • Providing an exceptional customer experience to drive loyalty
Requirements:About A-1 Toyota

A-1 Toyota is the original Toyota dealership in New England. In fact, A-1 Toyota is proud to be the 4th oldest Toyota dealership in the country. For over 50 years, our family-owned and operated dealership has provided an unparalleled customer experience.At A-1 Toyota we know that our success is driven by our team of talented sales and service professionals. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!