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Auto Service Advisor Jobs in Connecticut (NOW HIRING)

Wallingford Auto Park

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Service Writer Advisor

Wallingford, CT · On-site

$40K - $80K/yr

As a Service Advisor, you will be the primary point of contact between our customers and the ... Auto Park family! Company Description Fast paced independent car dealership. Over 250 vehicles in ...

Allegiance Trucks

Service Advisor

Bridgeport, CT · On-site

Job Responsibilities for Service Advisor: * Managing and overseeing the shop's workflow and ... Computer savvy * Familiarity with auto and trucking, preferred As a proud Equal Opportunity ...

Blasius Auto Group

Service Advisor

Waterbury, CT · On-site

Service Advisor At Blasius Chevrolet Cadillac, we are laser focused to make every customer, a customer for life. Motivated, driven and successful employees help support, to solidify an outstanding ...

Volkswagen of Stamford

Service Manager

Stamford, CT · On-site

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service ... Previous experience as a service advisor and/or technician, as well as an extensive technical ...

Volkswagen of Stamford

Service Manager

Stamford, CT

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service ... Previous experience as a service advisor and/or technician, as well as an extensive technical ...

Volkswagen of Stamford

Service Manager

Stamford, CT · On-site

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service ... Previous experience as a service advisor and/or technician, as well as an extensive technical ...

Volkswagen of Stamford

Service Manager

Stamford, CT

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service ... Previous experience as a service advisor and/or technician, as well as an extensive technical ...

Volkswagen of Stamford

Service Manager

Stamford, CT

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service ... Previous experience as a service advisor and/or technician, as well as an extensive technical ...

Chevrolet of Milford

Service Advisor

Milford, CT · On-site

$75K - $100K/yr

CHEVROLET OF MILFORD, SERVICE ADVISOR This posting is for a Experienced Service Advisor position at Chevrolet of Milford. Key Details * Pay: Estimated earning potential of $75,000-$100,000 per year

Valenti Ford

Service Advisor

Mystic, CT · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Chevrolet of Milford

Service Advisor

Milford, CT · On-site

$75K - $100K/yr

CHEVROLET OF MILFORD, SERVICE ADVISOR This posting is for a Experienced Service Advisor position at Chevrolet of Milford. Key Details * Pay: Estimated earning potential of $75,000-$100,000 per year

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Connecticut

Auto Service Advisor information

See Connecticut salary details

$11

$24

$43

How much do auto service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for auto service advisor in Connecticut is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

Is an auto service advisor a hard job?

An auto service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires good communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and working in a fast-paced environment, but it is manageable with proper training and experience.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the dealership or repair shop, and they may also receive benefits such as health insurance and paid time off.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Connecticut? For Auto Service Advisor jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Connecticut look for? The top searched job categories for Auto Service Advisor jobs in Connecticut are:
What cities in Connecticut are hiring for Auto Service Advisor jobs? Cities in Connecticut with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,314 per year, or $24.7 per hour.

Service Writer Advisor

Wallingford Auto Park

Wallingford, CT • On-site

$40K - $80K/yr

Full-time

Medical, Dental, PTO

Re-posted 9 days ago

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Job description

We are looking for an experienced, customer-focused Service Advisor to join our team. If you enjoy working with people, have a strong automotive background, and thrive in a fast-paced dealership environment, we'd love to hear from you.

As a Service Advisor, you will be the primary point of contact between our customers and the service department. You'll be responsible for accurately identifying customer concerns, preparing repair orders and estimates, coordinating repairs, and ensuring every customer receives exceptional service from start to finish.

Responsibilities

  • Greet customers promptly and professionally while delivering outstanding customer service.
  • Listen to customer concerns and accurately identify vehicle performance issues and requested services.
  • Perform walk-around inspections and road tests when necessary.
  • Review vehicle maintenance history and manufacturer-recommended service schedules.
  • Verify warranty and service contract coverage and explain applicable benefits and exclusions.
  • Prepare accurate repair estimates, including parts, labor, and applicable deductibles.
  • Create detailed repair orders that clearly document customer concerns, technician findings, and recommended repairs.
  • Obtain customer authorization for repairs and maintain communication throughout the repair process.
  • Keep customers informed on repair status, timelines, and any additional work that may be needed.
  • Coordinate with technicians to ensure repairs are completed efficiently and accurately.
  • Arrange towing, rental vehicles, or alternate transportation when necessary.
  • Resolve customer concerns professionally while maintaining positive customer relationships.
  • Maintain accurate customer and vehicle records within the dealership management system.
  • Recommend maintenance services based on manufacturer guidelines without applying unnecessary sales pressure.
  • Stay current on manufacturer recommendations, repair procedures, and new automotive technologies.

Qualifications

  • Previous experience as an Automotive Service Advisor is required.
  • Strong knowledge of automotive systems, maintenance, and repair procedures.
  • Excellent customer service, communication, and relationship-building skills.
  • Ability to explain technical information in a clear and understandable manner.
  • Sales experience with the ability to recommend maintenance and repair services confidently and ethically.
  • Strong organizational and time-management skills.
  • Comfortable using dealership management systems, computers, and modern technology.
  • Ability to multitask in a fast-paced environment.
  • Valid driver's license with a clean driving record.

What We Offer

  • Competitive pay based on experience, plus performance incentives.
  • Full-time, stable employment.
  • Friendly, team-oriented work environment.
  • Opportunities for advancement and career growth.
  • Employee discounts on vehicles, parts, and service.
  • Ongoing training and professional development.
  • Supportive management team committed to your success.

If you're passionate about customer service, knowledgeable about automobiles, and looking to grow your career with a dealership that values professionalism and teamwork, apply today and become part of the Wallingford Auto Park family!

Company Description

Fast paced independent car dealership. Over 250 vehicles in stock.