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Kia Service Advisor Jobs (NOW HIRING)

We are looking for a dedicated Kia Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast ...

We are looking for a dedicated Kia Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast ...

We are looking for a dedicated Kia Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast ...

We are looking for a dedicated Kia Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast ...

We are looking for a dedicated Kia Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast ...

We are growing at Kia of Alpharetta and we have an exciting opportunity for an experienced Kia Service Advisor at our reputable automotive dealership. If you have excellent skills, along with a ...

Description Position Overview The Service Advisor acts as the primary point of contact between customers and the service department. This role is responsible for understanding customer vehicle ...

Position Overview The Service Advisor acts as the primary point of contact between customers and the service department. This role is responsible for understanding customer vehicle concerns ...

Position Overview The Service Advisor acts as the primary point of contact between customers and the service department. This role is responsible for understanding customer vehicle concerns ...

ASM

Lakeland, FL ยท On-site

Service Advisor - Kia Service Department Join Us as We Celebrate 50 Years & Open a Brand-New Facility As we proudly celebrate 50 years of serving Polk County, Regal Kia is entering an exciting new ...

ASM

Lakeland, FL ยท On-site

Service Advisor - Kia Service Department Join Us as We Celebrate 50 Years & Open a Brand-New Facility As we proudly celebrate 50 years of serving Polk County, Regal Kia is entering an exciting new ...

Showing results 21-40

Kia Service Advisor information

See salary details

$12

$25

$45

How much do kia service advisor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for kia service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Kia Service Advisor vs Auto Service Writer?

AspectKia Service AdvisorAuto Service Writer
CredentialsHigh school diploma, automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, customer service skills
Work EnvironmentDealership service department, interacting with customers and techniciansDealership or repair shop, focusing on customer communication and service documentation
Industry UsageCommonly used in automotive dealerships, especially KiaUsed across various automotive service centers and dealerships

Both Kia Service Advisors and Auto Service Writers play key roles in automotive service departments, focusing on customer communication, service sales, and coordinating repairs. While their responsibilities and work environments are similar, the title 'Kia Service Advisor' specifically refers to roles within Kia dealerships, emphasizing brand-specific knowledge and customer service. Auto Service Writer is a broader term used across multiple brands and independent shops, making it a versatile comparison for those exploring automotive service careers.

What skills and qualifications are needed to be a Kia service advisor?

To thrive as a Kia Service Advisor, you need a solid understanding of automotive systems, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management software (like CDK or Reynolds & Reynolds), service scheduling tools, and Kia-specific training or certifications is often required. Strong communication, problem-solving, and organizational skills help you manage customer expectations and coordinate effectively with technicians. These abilities ensure efficient service operations, high customer satisfaction, and repeat business for the dealership.

What challenges do Kia service advisors face when handling customer concerns, and how are these addressed?

Kia Service Advisors often encounter challenges such as managing high customer expectations, handling multiple repair orders simultaneously, and communicating complex technical information in an understandable way. These challenges are typically addressed by leveraging strong communication skills, using dealership management systems to stay organized, and collaborating closely with technicians to provide accurate updates. Regular training on Kia products and customer service best practices also helps advisors resolve concerns efficiently and maintain customer satisfaction.

Do Kia Service Advisors get paid more than mechanics?

Kia Service Advisors typically earn higher wages than mechanics because they handle customer interactions, estimate repairs, and sell services, which often include commission or bonuses. Mechanics usually have a fixed hourly rate or salary focused on technical repairs. Compensation can vary based on experience, location, and dealership policies.

What is a Kia service advisor?

Kia Service Advisors are professionals who act as the primary point of contact between customers and the service department at a Kia dealership. They help customers schedule maintenance or repair appointments, explain recommended services, provide cost estimates, and keep customers informed about the status of their vehicles. Service Advisors ensure customer satisfaction by communicating clearly and coordinating work with technicians. Their role is essential for smooth dealership operations and maintaining customer trust.

Is a Kia Service Advisor a hard job?

A Kia Service Advisor's job involves communicating with customers, diagnosing service needs, and coordinating repairs, which requires strong communication skills and knowledge of automotive services. The role can be demanding due to customer interactions, time management, and meeting sales or service targets, but it is manageable with proper training and experience.
More about Kia Service Advisor jobs
What cities are hiring for Kia Service Advisor jobs? Cities with the most Kia Service Advisor job openings:
What states have the most Kia Service Advisor jobs? States with the most job openings for Kia Service Advisor jobs include:
Infographic showing various Kia Service Advisor job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Kia Service Advisor

Campbell Kia of Missoula

Missoula, MT โ€ข On-site

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Job Summary: Campbell Kia of Missoula is looking for a service advisor to join our team! As a service advisor you will check service customers in, review work being performed, and provide a customer focused approach to the service process with updates, advice, and briefing. This job is great for someone who enjoys engaging with our community, building relationships, and looking for a flexible schedule allowing for 3 day weekends.
Benefits
  • Flexible 4 / 10 work schedule
  • Competitive Compensation Package (Base + Commission: Historical advisor average pay $80,928)
  • Medical, Dental, Vision and Life Insurance
  • IRA Assistance Plan
  • Paid Time Off
  • Paid Training
  • Opportunities for Growth
  • Employee Discounts on Vehicle Purchase, Parts, Service and More

Responsibilities
  • Greet customer warmly and assess reason for visit
  • The Service Advisor/Writer is responsible for the entire customer service experience
  • Generate estimates, suggest services and advise of any current promotional products/services
  • Advise customers on the routine care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications
  • Communicate to the customer on targeted completion time
  • Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
  • Document repair and maintenance changes on repair order
  • Resolve customer complaints and questions
  • Establish and maintain strong positive working relationships with customers to encourage repeat and referral business
  • The Service Advisor will maintain Customer Service Index (CSI) ratings as set by dealership service manager

Qualifications
  • Experience is required (1 years)
  • Minimum high school diploma or GED equivalent
  • Excellent customer service skills
  • Strong written and communication skills
  • Consistent and stable work history
  • Valid driver's license and clean driving record
  • Professional appearance and work ethic
  • Great organizational skills
  • Ability to read, write and speak English fluently
  • Prior experience with Tekion DMS preferred but not required
  • Resume must be uploaded, and online assessment completed for immediate consideration
  • Applicants must pass pre-employment testing to include background checks, MVR, and drug screen

About Us: Campbell Auto is a fourth- generation company, family-owned and operated with beginnings that go back to 1974. We are Community-driven and have had the privilege of partnering with over 2 dozen non-profits. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.