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Kia Service Advisor Jobs (NOW HIRING)

Eide Ford Mandan

Kia Service Advisor

Mandan, ND · On-site

We are looking for a dedicated Kia Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast ...

Eide Ford Mandan

Kia Service Advisor

Mandan, ND

We are looking for a dedicated Kia Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast ...

Eide Ford Mandan

Kia Service Advisor

Mandan, ND · On-site

We are looking for a dedicated Kia Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast ...

Eide Ford Mandan

Kia Service Advisor

Mandan, ND

We are looking for a dedicated Kia Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast ...

Eide Ford Mandan

Kia Service Advisor

Mandan, ND · On-site

We are looking for a dedicated Kia Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast ...

Kia of Alpharetta

SERVICE ADVISOR

Alpharetta, GA · On-site

We are growing at Kia of Alpharetta and we have an exciting opportunity for an experienced Kia Service Advisor at our reputable automotive dealership. If you have excellent skills, along with a ...

DeMontrond Auto Group

Kia Service Advisor

Houston, TX · On-site

Description Position Overview The Service Advisor acts as the primary point of contact between customers and the service department. This role is responsible for understanding customer vehicle ...

DeMontrond Auto Group

Kia Service Advisor

Houston, TX · On-site

Position Overview The Service Advisor acts as the primary point of contact between customers and the service department. This role is responsible for understanding customer vehicle concerns ...

DeMontrond Auto Group

Kia Service Advisor

Houston, TX · On-site

Position Overview The Service Advisor acts as the primary point of contact between customers and the service department. This role is responsible for understanding customer vehicle concerns ...

REGAL AUTOMOTIVE GROUP INC

ASM

Lakeland, FL

Service Advisor - Kia Service Department Join Us as We Celebrate 50 Years & Open a Brand-New Facility As we proudly celebrate 50 years of serving Polk County, Regal Kia is entering an exciting new ...

REGAL AUTOMOTIVE GROUP INC

ASM

Lakeland, FL · On-site

Service Advisor - Kia Service Department Join Us as We Celebrate 50 Years & Open a Brand-New Facility As we proudly celebrate 50 years of serving Polk County, Regal Kia is entering an exciting new ...

DeMontrond Auto Group

Kia Service Advisor

Houston, TX · On-site

Position Overview The Service Advisor acts as the primary point of contact between customers and the service department. This role is responsible for understanding customer vehicle concerns ...

Metro Kia of Madison

$60 - $80/hr

If so, Metro Kia of Madison wants to meet you. We're looking for an energetic, customer-focused Automotive Service Advisor to be the face of our award-winning Kia Service department. You'll build ...

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Kia Service Advisor information

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$12

$25

$45

How much do kia service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for kia service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Kia service advisor?

Kia Service Advisors are professionals who act as the primary point of contact between customers and the service department at a Kia dealership. They help customers schedule maintenance or repair appointments, explain recommended services, provide cost estimates, and keep customers informed about the status of their vehicles. Service Advisors ensure customer satisfaction by communicating clearly and coordinating work with technicians. Their role is essential for smooth dealership operations and maintaining customer trust.

What skills and qualifications are needed to be a Kia service advisor?

To thrive as a Kia Service Advisor, you need a solid understanding of automotive systems, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management software (like CDK or Reynolds & Reynolds), service scheduling tools, and Kia-specific training or certifications is often required. Strong communication, problem-solving, and organizational skills help you manage customer expectations and coordinate effectively with technicians. These abilities ensure efficient service operations, high customer satisfaction, and repeat business for the dealership.

What challenges do Kia service advisors face when handling customer concerns, and how are these addressed?

Kia Service Advisors often encounter challenges such as managing high customer expectations, handling multiple repair orders simultaneously, and communicating complex technical information in an understandable way. These challenges are typically addressed by leveraging strong communication skills, using dealership management systems to stay organized, and collaborating closely with technicians to provide accurate updates. Regular training on Kia products and customer service best practices also helps advisors resolve concerns efficiently and maintain customer satisfaction.

What is the difference between Kia Service Advisor vs Auto Service Writer?

AspectKia Service AdvisorAuto Service Writer
CredentialsHigh school diploma, automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, customer service skills
Work EnvironmentDealership service department, interacting with customers and techniciansDealership or repair shop, focusing on customer communication and service documentation
Industry UsageCommonly used in automotive dealerships, especially KiaUsed across various automotive service centers and dealerships

Both Kia Service Advisors and Auto Service Writers play key roles in automotive service departments, focusing on customer communication, service sales, and coordinating repairs. While their responsibilities and work environments are similar, the title 'Kia Service Advisor' specifically refers to roles within Kia dealerships, emphasizing brand-specific knowledge and customer service. Auto Service Writer is a broader term used across multiple brands and independent shops, making it a versatile comparison for those exploring automotive service careers.

More about Kia Service Advisor jobs

What cities are hiring for Kia Service Advisor jobs?

Cities with the most Kia Service Advisor job openings:

What states have the most Kia Service Advisor jobs?

States with the most job openings for Kia Service Advisor jobs include:

What job categories do people searching Kia Service Advisor jobs look for?

The top searched job categories for Kia Service Advisor jobs are:

Kia Service Advisor jobs near you
Infographic showing various Kia Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Kia Service Advisor

Campbell Kia of Missoula

Missoula, MT • On-site

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Job Summary: Campbell Kia of Missoula is looking for a service advisor to join our team! As a service advisor you will check service customers in, review work being performed, and provide a customer focused approach to the service process with updates, advice, and briefing. This job is great for someone who enjoys engaging with our community, building relationships, and looking for a flexible schedule allowing for 3 day weekends.
Benefits
  • Flexible 4 / 10 work schedule
  • Competitive Compensation Package (Base + Commission: Historical advisor average pay $80,928)
  • Medical, Dental, Vision and Life Insurance
  • IRA Assistance Plan
  • Paid Time Off
  • Paid Training
  • Opportunities for Growth
  • Employee Discounts on Vehicle Purchase, Parts, Service and More

Responsibilities
  • Greet customer warmly and assess reason for visit
  • The Service Advisor/Writer is responsible for the entire customer service experience
  • Generate estimates, suggest services and advise of any current promotional products/services
  • Advise customers on the routine care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications
  • Communicate to the customer on targeted completion time
  • Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
  • Document repair and maintenance changes on repair order
  • Resolve customer complaints and questions
  • Establish and maintain strong positive working relationships with customers to encourage repeat and referral business
  • The Service Advisor will maintain Customer Service Index (CSI) ratings as set by dealership service manager

Qualifications
  • Experience is required (1 years)
  • Minimum high school diploma or GED equivalent
  • Excellent customer service skills
  • Strong written and communication skills
  • Consistent and stable work history
  • Valid driver's license and clean driving record
  • Professional appearance and work ethic
  • Great organizational skills
  • Ability to read, write and speak English fluently
  • Prior experience with Tekion DMS preferred but not required
  • Resume must be uploaded, and online assessment completed for immediate consideration
  • Applicants must pass pre-employment testing to include background checks, MVR, and drug screen

About Us: Campbell Auto is a fourth- generation company, family-owned and operated with beginnings that go back to 1974. We are Community-driven and have had the privilege of partnering with over 2 dozen non-profits. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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