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Kia Service Advisor Jobs (NOW HIRING)

Finnin Kia

Service Advisor

Dubuque, IA · On-site

$50K - $125K/yr

COME JOIN THE FUN AT Finnin KIA!!!!! Service Advisor - Customer Experience Specialist Location: Dubuque, IA Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM Compensation: $50,000 - $125,000 ...

Finnin Kia

Service Advisor

Dubuque, IA

$50K - $125K/yr

COME JOIN THE FUN AT Finnin KIA!!!!! Service Advisor - Customer Experience Specialist Location: Dubuque, IA Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM Compensation: $50,000 - $125,000 ...

Finnin Kia

Service Advisor

Dubuque, IA

$50K - $125K/yr

COME JOIN THE FUN AT Finnin KIA!!!!! Service Advisor - Customer Experience Specialist Location: Dubuque, IA Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM Compensation: $50,000 - $125,000 ...

Finnin Kia

Service Advisor

Dubuque, IA

$50K - $125K/yr

COME JOIN THE FUN AT Finnin KIA!!!!! Service Advisor - Customer Experience Specialist Location: Dubuque, IA Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM Compensation: $50,000 - $125,000 ...

Finnin Kia

Service Advisor

Dubuque, IA · On-site

$50K - $125K/yr

COME JOIN THE FUN AT Finnin KIA!!!!! Service Advisor - Customer Experience Specialist Location: Dubuque, IA Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM Compensation: $50,000 - $125,000 ...

Planet Kia Charlotte

Be Seen First

Automotive Service Advisor - KIA Service Writer

Charlotte, NC · On-site

$55K - $85K/yr

... Advisor who takes pride in their work and is looking for a place to call home. We plan to set ... KIA experience is a plus! Candidates must have a current, valid driver's license and a positive ...

REGAL AUTOMOTIVE GROUP INC

ASM

Lakeland, FL · On-site

Service Advisor - Kia Service Department Join Us as We Celebrate 50 Years & Open a Brand-New Facility As we proudly celebrate 50 years of serving Polk County, Regal Kia is entering an exciting new ...

REGAL AUTOMOTIVE GROUP INC

ASM

Lakeland, FL · On-site

Service Advisor - Kia Service Department Join Us as We Celebrate 50 Years & Open a Brand-New Facility As we proudly celebrate 50 years of serving Polk County, Regal Kia is entering an exciting new ...

REGAL AUTOMOTIVE GROUP INC

ASM

Lakeland, FL · On-site

Service Advisor - Kia Service Department Join Us as We Celebrate 50 Years & Open a Brand-New Facility As we proudly celebrate 50 years of serving Polk County, Regal Kia is entering an exciting new ...

REGAL AUTOMOTIVE GROUP INC

ASM

Lakeland, FL · On-site

Service Advisor - Kia Service Department Join Us as We Celebrate 50 Years & Open a Brand-New Facility As we proudly celebrate 50 years of serving Polk County, Regal Kia is entering an exciting new ...

Turner Kia

Service Writer

Harrisburg, PA

As a Service Advisor at Turner KIA, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your ...

Turner Kia

Service Writer

Harrisburg, PA · On-site

Service Advisor Harrisburg, PA About Our Dealership: At Turner KIA we want to make our service departments as efficient as our vehicles. And we know that starts with our most valuable resource - our ...

Turner Kia

Service Writer

Harrisburg, PA

As a Service Advisor at Turner KIA, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your ...

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All JobsKia Service Advisor Jobs

Kia Service Advisor information

See salary details

$12

$25

$45

How much do kia service advisor jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for kia service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

Do service advisors make more money than mechanics?

Kia Service Advisors typically earn higher base salaries and commissions compared to mechanics, as their compensation often includes sales bonuses and customer service performance. Mechanics usually earn hourly wages or flat rates based on repair jobs, which can vary widely depending on experience and location. Overall, service advisors tend to have higher earning potential due to their sales and customer interaction roles.

Do service advisors get paid only by commission?

Kia Service Advisors typically earn a combination of base salary and commissions or bonuses based on sales and performance metrics. Their compensation often includes incentives for upselling services and parts, but rarely relies solely on commission. Many dealerships also provide benefits such as health insurance and paid time off.

What is the difference between Kia Service Advisor vs Auto Service Writer?

AspectKia Service AdvisorAuto Service Writer
CredentialsHigh school diploma, automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, customer service skills
Work EnvironmentDealership service department, interacting with customers and techniciansDealership or repair shop, focusing on customer communication and service documentation
Industry UsageCommonly used in automotive dealerships, especially KiaUsed across various automotive service centers and dealerships

Both Kia Service Advisors and Auto Service Writers play key roles in automotive service departments, focusing on customer communication, service sales, and coordinating repairs. While their responsibilities and work environments are similar, the title 'Kia Service Advisor' specifically refers to roles within Kia dealerships, emphasizing brand-specific knowledge and customer service. Auto Service Writer is a broader term used across multiple brands and independent shops, making it a versatile comparison for those exploring automotive service careers.

What are the key skills and qualifications needed to thrive as a Kia Service Advisor, and why are they important?

To thrive as a Kia Service Advisor, you need a solid understanding of automotive systems, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management software (like CDK or Reynolds & Reynolds), service scheduling tools, and Kia-specific training or certifications is often required. Strong communication, problem-solving, and organizational skills help you manage customer expectations and coordinate effectively with technicians. These abilities ensure efficient service operations, high customer satisfaction, and repeat business for the dealership.

What are the main challenges Kia Service Advisors face when handling customer concerns, and how are these typically addressed?

Kia Service Advisors often encounter challenges such as managing high customer expectations, handling multiple repair orders simultaneously, and communicating complex technical information in an understandable way. These challenges are typically addressed by leveraging strong communication skills, using dealership management systems to stay organized, and collaborating closely with technicians to provide accurate updates. Regular training on Kia products and customer service best practices also helps advisors resolve concerns efficiently and maintain customer satisfaction.

What are Kia Service Advisors?

Kia Service Advisors are professionals who act as the primary point of contact between customers and the service department at a Kia dealership. They help customers schedule maintenance or repair appointments, explain recommended services, provide cost estimates, and keep customers informed about the status of their vehicles. Service Advisors ensure customer satisfaction by communicating clearly and coordinating work with technicians. Their role is essential for smooth dealership operations and maintaining customer trust.

Is a Service Advisor a hard job?

A Kia Service Advisor role involves communicating with customers, diagnosing service needs, and coordinating repairs, which can be demanding due to customer interactions and multitasking. The job requires good communication skills, attention to detail, and the ability to work in a fast-paced environment, but it is generally manageable with proper training and experience.

What does a Kia Service Advisor do?

A Kia Service Advisor acts as the primary point of contact between customers and the service department, explaining repair and maintenance needs, providing estimates, and scheduling appointments. They coordinate with technicians to ensure work is completed accurately and efficiently, often using dealership management software. Strong communication skills and knowledge of automotive services are essential for this role.
More about Kia Service Advisor jobs
What cities are hiring for Kia Service Advisor jobs? Cities with the most Kia Service Advisor job openings:
What states have the most Kia Service Advisor jobs? States with the most job openings for Kia Service Advisor jobs include:
What job categories do people searching Kia Service Advisor jobs look for? The top searched job categories for Kia Service Advisor jobs are:
Kia Service Advisor jobs near you
Infographic showing various Kia Service Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Kia Service Advisor

Campbell Kia of Missoula

Missoula, MT • On-site

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary: Campbell Kia of Missoula is looking for a service advisor to join our team! As a service advisor you will check service customers in, review work being performed, and provide a customer focused approach to the service process with updates, advice, and briefing. This job is great for someone who enjoys engaging with our community, building relationships, and looking for a flexible schedule allowing for 3 day weekends.
Benefits
  • Flexible 4 / 10 work schedule
  • Competitive Compensation Package (Base + Commission: Historical advisor average pay $80,928)
  • Medical, Dental, Vision and Life Insurance
  • IRA Assistance Plan
  • Paid Time Off
  • Paid Training
  • Opportunities for Growth
  • Employee Discounts on Vehicle Purchase, Parts, Service and More

Responsibilities
  • Greet customer warmly and assess reason for visit
  • The Service Advisor/Writer is responsible for the entire customer service experience
  • Generate estimates, suggest services and advise of any current promotional products/services
  • Advise customers on the routine care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications
  • Communicate to the customer on targeted completion time
  • Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
  • Document repair and maintenance changes on repair order
  • Resolve customer complaints and questions
  • Establish and maintain strong positive working relationships with customers to encourage repeat and referral business
  • The Service Advisor will maintain Customer Service Index (CSI) ratings as set by dealership service manager

Qualifications
  • Experience is required (1 years)
  • Minimum high school diploma or GED equivalent
  • Excellent customer service skills
  • Strong written and communication skills
  • Consistent and stable work history
  • Valid driver's license and clean driving record
  • Professional appearance and work ethic
  • Great organizational skills
  • Ability to read, write and speak English fluently
  • Prior experience with Tekion DMS preferred but not required
  • Resume must be uploaded, and online assessment completed for immediate consideration
  • Applicants must pass pre-employment testing to include background checks, MVR, and drug screen

About Us: Campbell Auto is a fourth- generation company, family-owned and operated with beginnings that go back to 1974. We are Community-driven and have had the privilege of partnering with over 2 dozen non-profits. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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