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Mazda Service Advisor Jobs in Florida (NOW HIRING)

Mazda of Clearwater

Service Advisor

Clearwater, FL

The Service Advisor collaborates with the service technicians and is responsible for building a ... Greet and welcome guest on the service lane using the Mazda of Clearwater model; * Listen to the ...

Mazda of Clearwater

Service Advisor

Clearwater, FL

The Service Advisor collaborates with the service technicians and is responsible for building a ... Greet and welcome guest on the service lane using the Mazda of Clearwater model; * Listen to the ...

Mazda of Clearwater

Service Advisor

Clearwater, FL · On-site

The Service Advisor collaborates with the service technicians and is responsible for building a ... Greet and welcome guest on the service lane using the Mazda of Clearwater model; * Listen to the ...

Classic Mazda

Automotive Service Advisor

Orlando, FL · On-site

Automotive Service Advisor- Classic Mazda ***SIGN-ON BONUS OFFERED*** (Please discuss dealership payout amount & terms during interview ) Holler-Classic Family of Dealerships, an Automotive News Top ...

Mazda of Clearwater

Service Advisor

Clearwater, FL · On-site

The Service Advisor collaborates with the service technicians and is responsible for building a ... Greet and welcome guest on the service lane using the Mazda of Clearwater model; * Listen to the ...

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Mazda Service Advisor information

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$8

$19

$33

How much do mazda service advisor jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for mazda service advisor in Florida is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $22.26 per hour, depending on experience, location, and employer.

What is a Mazda service advisor?

Mazda Service Advisors are professionals who act as the main point of contact between customers and the service department at Mazda dealerships. They are responsible for understanding customers' vehicle concerns, scheduling maintenance or repair appointments, explaining recommended services, and providing cost estimates. Service Advisors also communicate with technicians to ensure that repairs are completed accurately and efficiently, and they keep customers updated throughout the process. Their goal is to ensure customer satisfaction and maintain the reliability of Mazda vehicles.

What are the key skills and qualifications needed to thrive as a Mazda service advisor, and why are they important?

To thrive as a Mazda Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), service scheduling software, and manufacturer-specific training or certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build trust and ensure customer satisfaction. These skills and qualities are essential for accurately assessing vehicle needs, coordinating service efficiently, and fostering long-term client relationships.

What are some common challenges Mazda service advisors face when balancing customer expectations and workshop capabilities?

Mazda Service Advisors often serve as the bridge between customers and the service team, which can present challenges when customer expectations for repair timelines or costs do not align with workshop capacity or diagnostic findings. Advisors must communicate clearly and empathetically, providing accurate estimates and updates while managing any unexpected delays or issues. Building trust through transparency and proactive communication is key to maintaining customer satisfaction, even when unforeseen complications arise during vehicle servicing.

What is the difference between Mazda Service Advisor vs Auto Service Writer?

AspectMazda Service AdvisorAuto Service Writer
CredentialsCustomer service skills, automotive knowledge, often certificationsCustomer service skills, automotive knowledge, certifications often preferred
Work EnvironmentAutomotive dealership, service departmentAutomotive dealership, service department
Industry UsageCommonly used in Mazda dealerships and other automotive service centersUsed across various automotive brands and service centers

The Mazda Service Advisor and Auto Service Writer roles are similar, both requiring customer service skills and automotive knowledge. They typically work in dealership service departments and serve as the primary point of contact for customers. The main difference lies in terminology, with 'Mazda Service Advisor' often used specifically in Mazda dealerships, while 'Auto Service Writer' is a more general term used across the automotive industry.

Do Mazda Service Advisors get paid more than mechanics?

Mazda Service Advisors typically earn higher wages than mechanics because they focus on customer communication, sales, and service recommendations, often earning commissions or bonuses. Mechanics usually have a fixed hourly rate or salary based on technical skills and certifications. Compensation varies by location and experience but service advisors generally have higher earning potential due to their customer-facing role.

What are popular job titles related to Mazda Service Advisor jobs in Florida?

For Mazda Service Advisor jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Mazda Service Advisor jobs in Florida look for?

The top searched job categories for Mazda Service Advisor jobs in Florida are:

Mazda Service Advisor jobs near you
Infographic showing various Mazda Service Advisor job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,310 per year, or $19.4 per hour.

Coast Mazda Service Advisor - Client Support Specialist

Coast Mazda

Port Richey, FL • On-site

Full-time

Re-posted 14 days ago

Job description

The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.

Duties and Responsibilities:

  • Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner.
  • Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
  • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Test-drive the vehicle or refer to the test technician as necessary.
  • Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.
  • Maintains a dealership-prescribed standard for “hours per customer repair order written."
  • Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
  • Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
  • High school diploma or the equivalent.
  • Ability to read and comprehend instructions and information.
  • Two years of experience in a dealership position.
  • General knowledge of vehicle mechanical operations.
  • ASE certification preferred.
  • Sales experience preferred.
  • Professional personal appearance.
  • Excellent oral and written communication skills.
  • All applicants must be authorized to work in the USA
  • All applicants must perform duties and responsibilities in a safe manner
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

It's time to make the most important move of your career.   When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

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