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Automotive Service Advisor Jobs in Florida (NOW HIRING)

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Automotive Service Advisor information

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$8

$19

$33

How much do automotive service advisor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for automotive service advisor in Florida is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $22.26 per hour, depending on experience, location, and employer.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role focuses on customer communication, estimating repairs, and sales. Mechanics usually earn hourly wages or flat rates for labor performed. Overall compensation depends on experience, location, and the specific dealership or repair shop.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or service center.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What do you need to be an automotive service advisor?

To become an automotive service advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience with repair procedures. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in automotive or sales roles. Certification or training in automotive technology can be beneficial but is not always mandatory.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Florida?

The most popular types of Automotive Service Advisor jobs in Florida are:

What are popular job titles related to Automotive Service Advisor jobs in Florida?

For Automotive Service Advisor jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Florida look for?

The top searched job categories for Automotive Service Advisor jobs in Florida are:

What cities in Florida are hiring for Automotive Service Advisor jobs?

Cities in Florida with the most Automotive Service Advisor job openings:

What are popular job titles related to Automotive Service Advisor jobs in FL?

For Automotive Service Advisor jobs in FL, the most frequently searched job titles are:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,310 per year, or $19.4 per hour.

Automotive Service Advisor

Asbury Automotive Group

Jacksonville, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Asbury Automotive rating

6.1

Company rating: 6.1 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

100th of 152 rated car dealerships

Job description

Company Description

Crown Dodge Ram of Fayetteville, a subsidiary of Asbury Automotive Group, which is the 5th largest automotive retailer in the country with over 80 stores and over 29 brands, is currently looking for a Body Shop Assistant Manager!

With our rich history of success and growth, we are looking to expand our workforce and are currently looking for driven, excited, dedicated individuals that are ready for the opportunity to join a winning team, and continue to drive home the culture of success that we have built.

 

Crown Dodge Ram of Fayetteville is currently looking to add a Body Shop Assistant Manager to manage overall business of the shop, estimators, technicians, paint shop, personnel and processes, while maintaining customer relationships.

Job Description

Coggin Automotive in Jacksonville, a subsidiary of Asbury Automotive Group, which is the 5th largest automotive retailer in the country with over 77 stores and over 29 brands, is currently looking for an Experienced Service Advisor with a Proven Track Record!

With our rich history of success and growth, we are looking to expand our workforce and are currently looking for driven, excited, dedicated individuals that are excited at the opportunity to join a winning team, and continue to drive home the culture of success that has been built.

We are looking for experienced service advisors to join our team, and help support our state of the art service facilities.

Experienced Service Advisors

Minimum Base - with Percentage of Overall Service

We run a large volume, so there is always opportunity to earn great, steady income for our advisors.

Job Requirements

Job Responsibilities

  • Generating service order estimations and quotes for customers
  • Scheduling appointments, and maintaining an organized schedule
  • Conducting post-repair follow up
  • Resolving customer complaints
  • Continue to maintain Coggin's value, quality, and integrity

Job Qualifications

  • Ability to work hard with limited supervision
  • Service Advisor experience heavily preferred
  • Must be able to manage in a fast paced work environment
  • Must have great customer service skills
  • Must be able to pass pre-employments screens (Background & Drugs)


Full-Time Benefits

  • Medical, Dental and Vision Insurance Available
  • 401K Retirement
  • Flexible Medical Spending Accounts
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Packages
  • Paid Vacation Time Off After 90 Days
  • Paid Training
  • Promotions from Within

If you have experience in any of the following apply now! Service Advisor, Sales Advisor, Service Consultant, Automotive Service Sales, Auto Service, Vehicle Service Sales, Auto Customer Service, Service Agent, Customer Service, Sales, Service Estimator, Estimator, Vehicle Estimator, Auto Estimator, Automotive Estimator, Service Advisor.

Apply Here: http://www.Click2Apply.net/wrshtmm

Additional Information
All your information will be kept confidential according to EEO guidelines.

What Asbury Automotive employees say

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1995

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