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Mazda Service Advisor Jobs (NOW HIRING)

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

We are looking for a Mazda Service Technician to join our growing team! The right candidate will ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

SERVICE ADVISOR for Viva Mazda Join a fast-paced automotive team that values customer service, professionalism, and growth. Position: Service Advisor We're looking for someone who can: * Greet and ...

We are looking for a Mazda Service Technician to join our growing team! The right candidate will ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

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Mazda Service Advisor information

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$12

$25

$45

How much do mazda service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for mazda service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Mazda service advisor?

Mazda Service Advisors are professionals who act as the main point of contact between customers and the service department at Mazda dealerships. They are responsible for understanding customers' vehicle concerns, scheduling maintenance or repair appointments, explaining recommended services, and providing cost estimates. Service Advisors also communicate with technicians to ensure that repairs are completed accurately and efficiently, and they keep customers updated throughout the process. Their goal is to ensure customer satisfaction and maintain the reliability of Mazda vehicles.

What are the key skills and qualifications needed to thrive as a Mazda service advisor, and why are they important?

To thrive as a Mazda Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), service scheduling software, and manufacturer-specific training or certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build trust and ensure customer satisfaction. These skills and qualities are essential for accurately assessing vehicle needs, coordinating service efficiently, and fostering long-term client relationships.

What are some common challenges Mazda service advisors face when balancing customer expectations and workshop capabilities?

Mazda Service Advisors often serve as the bridge between customers and the service team, which can present challenges when customer expectations for repair timelines or costs do not align with workshop capacity or diagnostic findings. Advisors must communicate clearly and empathetically, providing accurate estimates and updates while managing any unexpected delays or issues. Building trust through transparency and proactive communication is key to maintaining customer satisfaction, even when unforeseen complications arise during vehicle servicing.

What is the difference between Mazda Service Advisor vs Auto Service Writer?

AspectMazda Service AdvisorAuto Service Writer
CredentialsCustomer service skills, automotive knowledge, often certificationsCustomer service skills, automotive knowledge, certifications often preferred
Work EnvironmentAutomotive dealership, service departmentAutomotive dealership, service department
Industry UsageCommonly used in Mazda dealerships and other automotive service centersUsed across various automotive brands and service centers

The Mazda Service Advisor and Auto Service Writer roles are similar, both requiring customer service skills and automotive knowledge. They typically work in dealership service departments and serve as the primary point of contact for customers. The main difference lies in terminology, with 'Mazda Service Advisor' often used specifically in Mazda dealerships, while 'Auto Service Writer' is a more general term used across the automotive industry.

Do Mazda Service Advisors get paid more than mechanics?

Mazda Service Advisors typically earn higher wages than mechanics because they focus on customer communication, sales, and service recommendations, often earning commissions or bonuses. Mechanics usually have a fixed hourly rate or salary based on technical skills and certifications. Compensation varies by location and experience but service advisors generally have higher earning potential due to their customer-facing role.
More about Mazda Service Advisor jobs

What cities are hiring for Mazda Service Advisor jobs?

Cities with the most Mazda Service Advisor job openings:

What states have the most Mazda Service Advisor jobs?

States with the most job openings for Mazda Service Advisor jobs include:

Infographic showing various Mazda Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor | Heritage Mazda Towson

MileOne Autogroup

Baltimore, MD โ€ข On-site

$31K - $80K/yr

Full-time

Re-posted yesterday


Job description

Job Description

Heritage Mazda Towson is looking for an experienced, energetic Automotive Service Advisor/Service Writer to join our busy Service Department. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.

Experience Everything MileOne has to Offer:
- Competitive compensation with unlimited earning potentialmathematical
- Great opportunities for career advancement
- Positive, success-driven work environment
- Training and mentoring opportunities
Service Advisor Responsibilities:
- Provide customer service to include vehicle service care and manufacturer's warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Service Advisor Qualifications:
- Prior experience in automotive service writing, preferred
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills


Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.
MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

HEGE123Service

Salary Range

$31,200.00 - $80,000.00

Heritage Mazda TowsonPost Internally and Externally

Zip Code

21093