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Mazda Service Advisor Jobs (NOW HIRING)

Keffer Mazda

Experienced Service Advisor

Huntersville, NC · On-site

$60K - $120K/yr

Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who ...

Keffer Mazda

Experienced Service Advisor

Huntersville, NC · On-site

$60K - $120K/yr

Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who ...

Keffer Mazda

Experienced Service Advisor

Huntersville, NC · On-site

$60K - $120K/yr

Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who ...

Keffer Mazda

Experienced Service Advisor

Huntersville, NC · On-site

$60K - $120K/yr

Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who ...

Schwartz Mazda

Service Advisor

Shrewsbury, NJ

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

Schwartz Mazda

Service Advisor

Shrewsbury, NJ

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

Schwartz Mazda

Service Advisor

Shrewsbury, NJ · On-site

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

Schwartz Mazda

Service Advisor

Shrewsbury, NJ · On-site

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

Viva Mazda

Service Advisor

El Paso, TX

SERVICE ADVISOR for Viva Mazda Join a fast-paced automotive team that values customer service, professionalism, and growth. Position: Service Advisor We're looking for someone who can: * Greet and ...

Bud Smail Ford

Service Technician

Greensburg, PA

We are looking for a Mazda Service Technician to join our growing team! The right candidate will ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Bud Smail Ford

Service Technician

Greensburg, PA · On-site

We are looking for a Mazda Service Technician to join our growing team! The right candidate will ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

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Mazda Service Advisor information

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$12

$25

$45

How much do mazda service advisor jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for mazda service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Mazda service advisor?

Mazda Service Advisors are professionals who act as the main point of contact between customers and the service department at Mazda dealerships. They are responsible for understanding customers' vehicle concerns, scheduling maintenance or repair appointments, explaining recommended services, and providing cost estimates. Service Advisors also communicate with technicians to ensure that repairs are completed accurately and efficiently, and they keep customers updated throughout the process. Their goal is to ensure customer satisfaction and maintain the reliability of Mazda vehicles.

What are the key skills and qualifications needed to thrive as a Mazda service advisor, and why are they important?

To thrive as a Mazda Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), service scheduling software, and manufacturer-specific training or certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build trust and ensure customer satisfaction. These skills and qualities are essential for accurately assessing vehicle needs, coordinating service efficiently, and fostering long-term client relationships.

What are some common challenges Mazda service advisors face when balancing customer expectations and workshop capabilities?

Mazda Service Advisors often serve as the bridge between customers and the service team, which can present challenges when customer expectations for repair timelines or costs do not align with workshop capacity or diagnostic findings. Advisors must communicate clearly and empathetically, providing accurate estimates and updates while managing any unexpected delays or issues. Building trust through transparency and proactive communication is key to maintaining customer satisfaction, even when unforeseen complications arise during vehicle servicing.

What is the difference between Mazda Service Advisor vs Auto Service Writer?

AspectMazda Service AdvisorAuto Service Writer
CredentialsCustomer service skills, automotive knowledge, often certificationsCustomer service skills, automotive knowledge, certifications often preferred
Work EnvironmentAutomotive dealership, service departmentAutomotive dealership, service department
Industry UsageCommonly used in Mazda dealerships and other automotive service centersUsed across various automotive brands and service centers

The Mazda Service Advisor and Auto Service Writer roles are similar, both requiring customer service skills and automotive knowledge. They typically work in dealership service departments and serve as the primary point of contact for customers. The main difference lies in terminology, with 'Mazda Service Advisor' often used specifically in Mazda dealerships, while 'Auto Service Writer' is a more general term used across the automotive industry.

Do Mazda Service Advisors get paid more than mechanics?

Mazda Service Advisors typically earn higher wages than mechanics because they focus on customer communication, sales, and service recommendations, often earning commissions or bonuses. Mechanics usually have a fixed hourly rate or salary based on technical skills and certifications. Compensation varies by location and experience but service advisors generally have higher earning potential due to their customer-facing role.
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Mazda Service Advisor jobs near you
Infographic showing various Mazda Service Advisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Technican/Mechanic

Columbus, OH • On-site

Byers Mazda
See more jobs at Byers Mazdaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Automotive Service Technician/Mechanic

Mazda Service Technician

At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.  

Benefits

  • Medical, Dental & Vision
  • Flexible Spending Accounts
  • Short & Long Term Disability 
  • Life Insurance 
  • 401K Plan + Company Match 
  • Vacation Pay
  • Paid Holidays
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership

  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.  Providing an estimate of time needed for additional repairs

  • Executing repairs under warranty to manufacturer specifications

Qualifications

  • Tech experience is required

  • Must have own tools

  • ASE certifications preferred

  • Strong automotive background

  • Strong teamwork skills

  • Willing to submit to a drug screen & background check

  • Must have clean & valid driver's license

Apply