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Mazda Service Advisor Jobs (NOW HIRING)

Ourisman Mazda

Mazda Service Technician

Laurel, MD · On-site

$25 - $60/hr

... with Service Advisors and the shop team to sustain throughput and quality; and, as needed ... Compensation & Benefits Ourisman Mazda offers a competitive salary structure with pay ranging from ...

Ourisman Mazda

Mazda Service Technician

Laurel, MD · On-site

$25 - $60/hr

... with Service Advisors and the shop team to sustain throughput and quality; and, as needed ... Compensation & BenefitsOurisman Mazda offers a competitive salary structure with pay ranging from ...

Ourisman Mazda

Mazda Service Technician

Laurel, MD · On-site

$25 - $60/hr

... with Service Advisors and the shop team to sustain throughput and quality; and, as needed ... Compensation & Benefits Ourisman Mazda offers a competitive salary structure with pay ranging from ...

Keffer Mazda

Experienced Service Advisor

Huntersville, NC · On-site

$60K - $120K/yr

Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who ...

Keffer Mazda

Experienced Service Advisor

Huntersville, NC · On-site

$60K - $120K/yr

Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who ...

Keffer Mazda

Experienced Service Advisor

Huntersville, NC · On-site

$60K - $120K/yr

Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who ...

Keffer Mazda

Experienced Service Advisor

Huntersville, NC · On-site

$60K - $120K/yr

Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who ...

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All JobsMazda Service Advisor Jobs

Mazda Service Advisor information

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$45

How much do mazda service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for mazda service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Mazda service advisor?

Mazda Service Advisors are professionals who act as the main point of contact between customers and the service department at Mazda dealerships. They are responsible for understanding customers' vehicle concerns, scheduling maintenance or repair appointments, explaining recommended services, and providing cost estimates. Service Advisors also communicate with technicians to ensure that repairs are completed accurately and efficiently, and they keep customers updated throughout the process. Their goal is to ensure customer satisfaction and maintain the reliability of Mazda vehicles.

What are the key skills and qualifications needed to thrive as a Mazda service advisor, and why are they important?

To thrive as a Mazda Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), service scheduling software, and manufacturer-specific training or certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build trust and ensure customer satisfaction. These skills and qualities are essential for accurately assessing vehicle needs, coordinating service efficiently, and fostering long-term client relationships.

What are some common challenges Mazda service advisors face when balancing customer expectations and workshop capabilities?

Mazda Service Advisors often serve as the bridge between customers and the service team, which can present challenges when customer expectations for repair timelines or costs do not align with workshop capacity or diagnostic findings. Advisors must communicate clearly and empathetically, providing accurate estimates and updates while managing any unexpected delays or issues. Building trust through transparency and proactive communication is key to maintaining customer satisfaction, even when unforeseen complications arise during vehicle servicing.

What is the difference between Mazda Service Advisor vs Auto Service Writer?

AspectMazda Service AdvisorAuto Service Writer
CredentialsCustomer service skills, automotive knowledge, often certificationsCustomer service skills, automotive knowledge, certifications often preferred
Work EnvironmentAutomotive dealership, service departmentAutomotive dealership, service department
Industry UsageCommonly used in Mazda dealerships and other automotive service centersUsed across various automotive brands and service centers

The Mazda Service Advisor and Auto Service Writer roles are similar, both requiring customer service skills and automotive knowledge. They typically work in dealership service departments and serve as the primary point of contact for customers. The main difference lies in terminology, with 'Mazda Service Advisor' often used specifically in Mazda dealerships, while 'Auto Service Writer' is a more general term used across the automotive industry.

Do Mazda Service Advisors get paid more than mechanics?

Mazda Service Advisors typically earn higher wages than mechanics because they focus on customer communication, sales, and service recommendations, often earning commissions or bonuses. Mechanics usually have a fixed hourly rate or salary based on technical skills and certifications. Compensation varies by location and experience but service advisors generally have higher earning potential due to their customer-facing role.
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What states have the most Mazda Service Advisor jobs?

States with the most job openings for Mazda Service Advisor jobs include:

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Mazda Service Advisor jobs near you
Infographic showing various Mazda Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Mazda Service Technician

Ourisman Mazda

Laurel, MD • On-site

$25 - $60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Position Summary

The Service Technician supports safe, reliable vehicle performance by delivering accurate diagnostics, repairs, and preventive maintenance in a high-volume dealership setting. This role is essential to meeting manufacturer standards and maintaining customer confidence.
Key responsibilities include diagnosing mechanical and electrical concerns; completing repairs and scheduled services; verifying workmanship through road tests and diagnostic equipment; documenting labor, parts, and recommendations with precision; coordinating closely with Service Advisors and the shop team to sustain throughput and quality; and, as needed, providing clear explanations of findings to customers.
Required qualifications and skills:
- Prior automotive technician/mechanic experience preferred
- Applicable certifications and technical training
- Proficiency with diagnostic tools, repair equipment, and technical manuals
- Strong analytical problem-solving for complex faults
- Ability to meet physical demands (lifting, standing, shop environment)
- Professional customer service and composure in challenging situations
If you are a Service Technician who values accuracy, accountability, and customer outcomes, apply today.

Compensation & Benefits

Ourisman Mazda offers a competitive salary structure with pay ranging from $25 to $60 per hour, along with a comprehensive benefits package that includes Medical, Dental, and Vision coverage. Team members may also enroll in a 401(k), Life Insurance, a Health Savings Account (HSA), and a Flexible Spending Account (FSA). Additional support includes Paid Time Off and Employee Discounts.

Daily Workflow

As a Service Technician, the day typically begins with reviewing the repair schedule and confirming parts availability before moving vehicles through inspection, diagnosis, and service steps. You will transition between bay work and brief check-ins with advisors to align on priorities and timelines, then validate results with scan data and a controlled test drive. Throughout the day, you will keep repair orders current and organized, ensuring documentation remains audit-ready and consistent with manufacturer expectations. The pace is steady and structured, with frequent coordination across the shop to keep work moving efficiently.

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