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Mazda Service Advisor Jobs (NOW HIRING)

Keffer Mazda

Experienced Service Advisor

Huntersville, NC · On-site

$60K - $120K/yr

Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who ...

Schwartz Mazda

Service Advisor

Shrewsbury, NJ · On-site

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

Schwartz Mazda

Service Advisor

Shrewsbury, NJ · On-site

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

Schwartz Mazda

Service Advisor

Shrewsbury, NJ · On-site

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

Viva Mazda

Service Advisor

El Paso, TX · On-site

SERVICE ADVISOR for Viva Mazda Join a fast-paced automotive team that values customer service, professionalism, and growth. Position: Service Advisor We're looking for someone who can: * Greet and ...

Schwartz Mazda

Service Advisor

Shrewsbury, NJ

Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer ... Previous experience as a Service Advisor is a huge plus Schwartz Mazda/Truck Center is an Equal ...

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Mazda Service Advisor information

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$45

How much do mazda service advisor jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for mazda service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid positions are typically general managers or dealership owners, who oversee operations and profitability. Among staff roles, service managers or fixed operations directors often earn the highest salaries, especially in larger dealerships, due to their responsibility for service department performance and customer satisfaction.

How hard is it to be a service advisor at a dealership?

Being a Mazda Service Advisor involves strong communication skills, customer service abilities, and knowledge of automotive repairs and parts. The role can be demanding due to managing multiple customer needs, coordinating with technicians, and meeting sales or service goals, but it generally requires on-the-job training and familiarity with dealership management systems.

What are some common challenges Mazda Service Advisors face when balancing customer expectations and workshop capabilities?

Mazda Service Advisors often serve as the bridge between customers and the service team, which can present challenges when customer expectations for repair timelines or costs do not align with workshop capacity or diagnostic findings. Advisors must communicate clearly and empathetically, providing accurate estimates and updates while managing any unexpected delays or issues. Building trust through transparency and proactive communication is key to maintaining customer satisfaction, even when unforeseen complications arise during vehicle servicing.

What are Mazda Service Advisors?

Mazda Service Advisors are professionals who act as the main point of contact between customers and the service department at Mazda dealerships. They are responsible for understanding customers' vehicle concerns, scheduling maintenance or repair appointments, explaining recommended services, and providing cost estimates. Service Advisors also communicate with technicians to ensure that repairs are completed accurately and efficiently, and they keep customers updated throughout the process. Their goal is to ensure customer satisfaction and maintain the reliability of Mazda vehicles.

What are the key skills and qualifications needed to thrive as a Mazda Service Advisor, and why are they important?

To thrive as a Mazda Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), service scheduling software, and manufacturer-specific training or certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build trust and ensure customer satisfaction. These skills and qualities are essential for accurately assessing vehicle needs, coordinating service efficiently, and fostering long-term client relationships.

Do service advisors get paid only by commission?

Mazda Service Advisors typically earn a combination of base salary and commissions or bonuses based on sales and performance metrics. Compensation structures vary by dealership but rarely rely solely on commission, as a stable income is important for this role. Skills in customer service and product knowledge are also essential for success.

What is the difference between Mazda Service Advisor vs Auto Service Writer?

AspectMazda Service AdvisorAuto Service Writer
CredentialsCustomer service skills, automotive knowledge, often certificationsCustomer service skills, automotive knowledge, certifications often preferred
Work EnvironmentAutomotive dealership, service departmentAutomotive dealership, service department
Industry UsageCommonly used in Mazda dealerships and other automotive service centersUsed across various automotive brands and service centers

The Mazda Service Advisor and Auto Service Writer roles are similar, both requiring customer service skills and automotive knowledge. They typically work in dealership service departments and serve as the primary point of contact for customers. The main difference lies in terminology, with 'Mazda Service Advisor' often used specifically in Mazda dealerships, while 'Auto Service Writer' is a more general term used across the automotive industry.

Do service advisors make more money than mechanics?

In general, Mazda Service Advisors tend to earn higher salaries than mechanics because they handle customer interactions, sales, and service recommendations, which often include commissions or bonuses. Mechanics typically earn hourly wages or salaries based on their technical skills and certifications. Compensation can vary depending on experience, location, and dealership policies.
More about Mazda Service Advisor jobs
What cities are hiring for Mazda Service Advisor jobs? Cities with the most Mazda Service Advisor job openings:
What states have the most Mazda Service Advisor jobs? States with the most job openings for Mazda Service Advisor jobs include:
What job categories do people searching Mazda Service Advisor jobs look for? The top searched job categories for Mazda Service Advisor jobs are:
Mazda Service Advisor jobs near you
Infographic showing various Mazda Service Advisor job openings in the United States as of June 2026, with employment types broken down into 5% Locum Tenens, 11% As Needed, 70% Full Time, 4% Part Time, 9% Temporary, and 1% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Experienced Service Advisor

Experienced Service Advisor

Keffer Mazda

Huntersville, NC

$60K - $120K/yr

Other

Medical, Retirement, PTO

Posted 10 days ago

Job description

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Description of the role:
Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who require automotive maintenance or repairs.

Responsibilities:

  • G
    • reet customers and assess their service needs
  • P
    • rovide detailed information about services offered
  • S
    • chedule appointments and manage service orders
  • L
    • iaise with technicians and parts department
  • R
    • esolve customer concerns and complaints in a professional manner

    Requirements:

  • A
    • t least 2 years of experience as a Service Advisor
  • S
    • trong communication and interpersonal skills
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    • nowledge of automotive industry trends and services
  • A
    • bility to multitask and prioritize workload
  • P
    • roficiency in computer applications and service software

    Benefits:

  • C
    • ompetitive salary range of $60000 - $120000 per year
  • H
    • ealth insurance and retirement plans
  • P
    • aid vacation and sick leave
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    • ngoing training and career development opportunities

    About the Company:
    Keffer Mazda is a reputable automotive dealership that prides itself on delivering top-notch customer service and quality vehicles. With a commitment to excellence, Keffer Mazda has been a trusted name in the North Carolina automotive industry for years.

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