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Lexus Service Advisor Jobs in Tennessee (NOW HIRING)

Lexus of Nashville

AUTOMOTIVE VALET

Brentwood, TN · On-site

$17 - $18/hr

Join Lexus of Cool Springs as a Full-Time Service Valet! Where first impressions meet luxury ... Greet customers warmly and direct them to the appropriate service advisor/area * Move customer ...

Lexus of Nashville

Automotive Valet

Nashville, TN · On-site

$17 - $18/hr

Join Lexus of Nashville as a Full-Time Service Valet! Where first impressions meet luxury service ... Greet customers warmly and direct them to the appropriate service advisor/area * Move customer ...

Herb Chambers Lexus

Sales Consultant

Memphis, TN · On-site

Communicating directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs * Executing repairs ...

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All JobsLexus Service Advisor JobsLexus Service Advisor Jobs in Tennessee

Lexus Service Advisor information

See Tennessee salary details

$10

$23

$41

How much do lexus service advisor jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for lexus service advisor in Tennessee is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Lexus Service Advisor vs Automotive Service Advisor?

AspectLexus Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingHigh school diploma, ASE certifications often preferred
Work EnvironmentLuxury dealership, specialized in Lexus vehiclesVarious automotive service centers, including independent and dealership shops
Employer & Industry UsageExclusive to Lexus dealershipsUsed across multiple automotive brands and service centers
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer service, repair order management, parts coordination

Both roles involve customer interaction and service coordination, but Lexus Service Advisors focus specifically on Lexus vehicles within luxury dealerships, often requiring specialized training. Automotive Service Advisors work across various brands and environments, with broader industry application.

What does a Lexus Service Advisor do?

A Lexus Service Advisor acts as the main point of contact between customers and the service department at a Lexus dealership. They are responsible for understanding the customer's vehicle concerns, explaining recommended maintenance or repairs, and coordinating service appointments. Service Advisors also provide estimates, keep customers informed about their vehicle’s status, and ensure a high level of customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as a Lexus Service Advisor, and why are they important?

To thrive as a Lexus Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or higher with relevant experience in the automotive industry. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific tools like Lexus' service platforms is often required. Exceptional communication, problem-solving, and organizational abilities help advisors build trust and efficiently manage customer concerns. These skills ensure high customer satisfaction, accurate service recommendations, and effective workflow in a dealership environment.

How does a Lexus Service Advisor typically collaborate with technicians and customers during the repair process?

A Lexus Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and transparent repair process. They begin by discussing vehicle concerns with customers, then relay this information to technicians for accurate diagnostics. Throughout the repair, the advisor provides updates to customers, explains recommended services, and helps prioritize repairs based on urgency and budget. This role requires strong communication and organizational skills to balance customer satisfaction with efficient workflow in the service department.
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What job categories do people searching Lexus Service Advisor jobs in Tennessee look for? The top searched job categories for Lexus Service Advisor jobs in Tennessee are:
Lexus Service Advisor jobs near you
Infographic showing various Lexus Service Advisor job openings in Tennessee as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $48,958 per year, or $23.5 per hour.

Lexus Service Advisor

Toyota/Lexus of Knoxville

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Responsibilities:

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service

  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer

  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

  • Ensures that the daily inventory of technicians' time is consistently sold to service customers

  • Distribute work between technicians efficiently


 

Qualifications:

  • Experience is preferred but not required

  • Organized and friendly personality

  • Demonstrated ability to manage others

  • Time management skills

  • Fantastic communication skills with your customers

  • Professional, well-groomed personal appearance

  • Clean driving record

  • Willing to submit to a pre-employment background check & drug screen

Dealership Benefits

Insurance plans available for eligible full time associates

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Accidental Insurance

Voluntary Critical Insurance

401k retirement

Paid Holidays for eligible associates

Paid vacations for eligible associates

Employee discounts

Sick Leave for eligible  associates

Drug Free workplace