ZipRecruiter

Log In

1

Internal Service Advisor Jobs in Tennessee (NOW HIRING)

Hudson Automotive Group

Service Advisor/ASM

Clarksville, TN · On-site

$75K - $120K/yr

... Internal Advancement Opportunities Established Customer Base & High-Volume Service Drive Join a Team Where Top Service Advisors Thrive Are you an experienced Service Advisor looking for a dealership ...

Carlock Automotive Group

Service Advisor

Franklin, TN · On-site

Service Advisor - Volkswagen of Cool Springs Location: Franklin, TN Company: Volkswagen of Cool ... Real opportunities for internal advancement across our growing dealership group About Us Carlock ...

Carlock Automotive Group

Service Advisor

Franklin, TN · On-site

Service Advisor - Volkswagen of Cool Springs Location: Franklin, TN Company: Volkswagen of Cool ... Real opportunities for internal advancement across our growing dealership group About Us Carlock ...

Hudson Automotive Group

Service Advisor/ASM

Morristown, TN · On-site

$80K - $100K/yr

... Internal Advancement Opportunities Morristown Chevrolet , a Hudson Automotive Company, is actively ... Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ...

Hudson Automotive Group

Service Advisor/ASM

Morristown, TN · On-site

$80K - $100K/yr

... Internal Advancement Opportunities Morristown Chevrolet ,a Hudson Automotive Company, is actively ... Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ...

next page

Showing results 1-20

All JobsInternal Service Advisor JobsInternal Service Advisor Jobs in Tennessee

Internal Service Advisor information

See Tennessee salary details

$10

$23

$41

How much do internal service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for internal service advisor in Tennessee is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.07 per hour, depending on experience, location, and employer.

What is an internal service advisor?

An Internal Service Advisor acts as a liaison between service departments and internal teams, ensuring smooth communication and workflow. They coordinate repairs, maintenance, and service requests while keeping records and managing timelines. Their role is crucial in maintaining efficiency, customer satisfaction, and operational effectiveness within the organization. Strong organizational and communication skills are essential for success in this position.

What are some typical challenges faced by internal service advisors in their daily work?

Internal Service Advisors often face the challenge of balancing multiple service requests from different departments while maintaining prompt and effective communication. They may handle competing priorities, urgent escalations, and the need to coordinate with various teams to resolve issues efficiently. Being proactive, detail-oriented, and adaptable helps Advisors manage expectations and deliver timely solutions. Working in this role provides valuable experience in cross-functional collaboration and often leads to opportunities for advancement into broader service management or operational roles.

What are the key skills and qualifications needed to thrive as an internal service advisor, and why are they important?

To excel as an Internal Service Advisor, you need a firm understanding of internal processes, customer service protocols, and problem-solving abilities, often supported by experience in service coordination or a related administrative field. Familiarity with help desk ticketing systems, CRM platforms, and standard office productivity software is usually required. Strong interpersonal communication, organization, and adaptability are standout soft skills in this role. These skills help ensure efficient service delivery, seamless collaboration between departments, and high satisfaction among internal stakeholders.

What are popular job titles related to Internal Service Advisor jobs in Tennessee?

For Internal Service Advisor jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Internal Service Advisor jobs in Tennessee look for?

The top searched job categories for Internal Service Advisor jobs in Tennessee are:

Internal Service Advisor jobs near you
Infographic showing various Internal Service Advisor job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,958 per year, or $23.5 per hour.

Internal Service Advisor

Shoals Outdoor Sports / Pro X Powersports / Knoxville Powersports

Ooltewah, TN • On-site

$42K/yr

Full-time

Posted 26 days ago

Job description

We are hiring an Internal Service Advisor to manage the service and accessory work performed for our sales department. Internal work accounts for approximately 60% of our service department's monthly revenue, making this a high-impact position with significant performance-bonus potential. You will coordinate custom builds, accessory installations, inspections, and repairs on units being prepared for sale or delivery. This position works directly with sales, parts, and technicians and does not handle retail service customers. Base salary is $42,000 annually, plus monthly performance bonuses.
Revised Detailed Description
Our Internal Service Advisor manages the service and accessory work generated by our sales department. This includes custom builds, accessory installations, inspections, repairs, and upgrades performed on new and used ATVs, UTVs, boats, lawn equipment, and other powersports products before they are placed on the sales floor or delivered to a customer.
This is not a traditional retail Service Advisor position. You will not manage outside repair customers or a public-facing service lane. Instead, you will work directly with our sales, parts, and service teams to move units efficiently from the initial sales request through final completion.
Internal sales work generates approximately 60% of our service department's monthly revenue. Because of that volume, this is a key revenue-producing position with substantial influence over departmental gross profit, turnaround time, and the customer's final delivery experience.
The ideal candidate is organized, financially driven, proactive, and comfortable managing a high volume of work. You must be able to anticipate problems, communicate across departments, and keep units moving without needing constant direction.
Key Responsibilities:
  • Manage all service and accessory work requested by the sales department.
  • Coordinate custom builds, upgrades, accessory installations, inspections, and repairs.
  • Open, maintain, and close internal repair orders accurately.
  • Ensure all parts, accessories, labor, pricing, and documentation are properly assigned.
  • Work closely with sales managers, parts personnel, technicians, and service management.
  • Prioritize sold units, scheduled deliveries, and sales-floor inventory.
  • Track each unit from the initial request through completion.
  • Provide accurate and timely completion updates to the sales department.
  • Identify missing parts, scheduling conflicts, and other delays before they affect delivery.
  • Verify that completed work matches the original request before releasing the unit.
  • Protect departmental gross by reviewing pricing, parts, labor, and repair-order accuracy.
  • Monitor aging repair orders and ensure work is completed, billed, and closed promptly.
  • Complete required daily task lists and management processes.
  • Contribute directly to monthly service revenue and gross-profit goals.
  • Maintain reliable attendance, urgency, and accountability.
  • Perform other related duties as assigned.

Qualifications:
  • Previous Service Advisor, service coordination, parts, or dealership experience is preferred.
  • Powersports, automotive, marine, or equipment dealership experience is strongly preferred.
  • Familiarity with accessories, parts, labor, and repair-order processes.
  • Strong organizational and time-management skills.
  • Ability to manage a high volume of units and changing priorities.
  • Strong financial awareness and attention to gross profit.
  • Excellent communication and follow-through.
  • Ability to work effectively across sales, parts, and service departments.
  • Comfortable using dealership management and repair-order software.
  • Self-motivated, dependable, and driven by measurable results.
  • Stable work history and reliable attendance.

Compensation:
  • $42,000 annual base salary, paid semi-monthly.
  • Strong monthly bonus opportunity based on service department gross, achievement of established performance goals, and the advisor's individual contribution.
  • This position manages a segment of the business responsible for approximately 60% of the service department's monthly revenue.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply