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Internal Service Advisor Jobs (NOW HIRING)

asburyauto

Internal Service Advisor

Frisco, TX · On-site

As an Internal Service Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...

asburyauto

Internal Service Advisor

Frisco, TX

As an Internal Service Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...

asburyauto

Internal Service Advisor

Frisco, TX

As an Internal Service Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...

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Internal Service Advisor information

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How much do internal service advisor jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for internal service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the hardest job at a car dealership?

An Internal Service Advisor at a car dealership often faces the hardest job, as they must manage customer concerns, coordinate repairs, and ensure service quality under time pressure. This role requires strong communication skills, technical knowledge, and the ability to handle stressful situations regularly.

What are some typical challenges faced by Internal Service Advisors in their daily work?

Internal Service Advisors often face the challenge of balancing multiple service requests from different departments while maintaining prompt and effective communication. They may handle competing priorities, urgent escalations, and the need to coordinate with various teams to resolve issues efficiently. Being proactive, detail-oriented, and adaptable helps Advisors manage expectations and deliver timely solutions. Working in this role provides valuable experience in cross-functional collaboration and often leads to opportunities for advancement into broader service management or operational roles.

What does an internal service advisor do?

An internal service advisor is a professional who acts as a liaison between customers and the service department in an automotive or service setting. They assess customer needs, explain repair options, prepare estimates, and coordinate service appointments, often using dealership management systems. Strong communication skills and technical knowledge are essential for this role.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and sales. These roles often have significant experience, leadership skills, and may earn six-figure salaries plus bonuses. Other high-paying roles include Service Director and Finance Director, depending on the dealership size and structure.

Where do service advisors make the most money?

Service advisors tend to earn higher salaries at dealerships and auto repair shops that specialize in luxury or high-end vehicles, as these locations often offer higher commissions and bonuses. Additionally, those working in regions with a higher cost of living or at facilities with a strong customer base and good reputation typically have greater earning potential. Experience, certifications, and strong customer service skills also contribute to higher income levels for service advisors.

What are the key skills and qualifications needed to thrive in the Internal Service Advisor position, and why are they important?

To excel as an Internal Service Advisor, you need a firm understanding of internal processes, customer service protocols, and problem-solving abilities, often supported by experience in service coordination or a related administrative field. Familiarity with help desk ticketing systems, CRM platforms, and standard office productivity software is usually required. Strong interpersonal communication, organization, and adaptability are standout soft skills in this role. These skills help ensure efficient service delivery, seamless collaboration between departments, and high satisfaction among internal stakeholders.

What is an Internal Service Advisor job?

An Internal Service Advisor acts as a liaison between service departments and internal teams, ensuring smooth communication and workflow. They coordinate repairs, maintenance, and service requests while keeping records and managing timelines. Their role is crucial in maintaining efficiency, customer satisfaction, and operational effectiveness within the organization. Strong organizational and communication skills are essential for success in this position.

More about Internal Service Advisor jobs
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Internal Service Advisor jobs near you
Infographic showing various Internal Service Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Internal Service Advisor

Lockhart Auto Group

Greenwood, IN • On-site

Other

Posted 8 days ago

Job description

Internal Service Advisor / Pre-Owned Reconditioning Coordinator

Lockhart Cadillac, a luxury Cadillac franchise dealership, is seeking an organized, process-driven Internal Service Advisor / Pre-Owned Reconditioning Coordinator to join our team.

This position works closely with Sales and Service Management to coordinate new vehicle pre-delivery inspections (PDI) and the complete pre-owned vehicle reconditioning process, ensuring vehicles are delivered on time and to Cadillac's high standards.

Requirements

  • Automotive service administration experience required

  • Dealership service advisor or internal service advisor experience preferred

  • Luxury automotive experience preferred, but not required

  • Strong organizational, communication, and computer skills

  • Detail-oriented and process-driven

  • Ability to manage multiple priorities in a fast-paced dealership environment

Responsibilities

  • Coordinate all new vehicle PDIs and pre-owned reconditioning

  • Work with Sales and Service Management to prioritize vehicle flow

  • Monitor repairs, inspections, and vehicle status

  • Maintain accurate records and ensure timely vehicle completion

  • Ensure all vehicles meet dealership quality standards

Apply Today

No phone calls, please.

Please email your resume to Bob Heman at bheman@lockhartcadillac.com with the subject line Internal Service Advisor / Pre-Owned Reconditioning Coordinator Application.

Apply