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Internal Service Advisor Jobs (NOW HIRING)

Modesto Subaru

Internal Service Advisor

Modesto, CA · On-site

Automotive Internal Service Advisor - Join the #SubaruLovesModesto Team! Location: Modesto, CA Department: Service Reports to: Service Manager Job Type: Full-Time Compensation: $18.00 - $20.00 per ...

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How much do internal service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for internal service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an internal service advisor?

An Internal Service Advisor acts as a liaison between service departments and internal teams, ensuring smooth communication and workflow. They coordinate repairs, maintenance, and service requests while keeping records and managing timelines. Their role is crucial in maintaining efficiency, customer satisfaction, and operational effectiveness within the organization. Strong organizational and communication skills are essential for success in this position.

What are some typical challenges faced by internal service advisors in their daily work?

Internal Service Advisors often face the challenge of balancing multiple service requests from different departments while maintaining prompt and effective communication. They may handle competing priorities, urgent escalations, and the need to coordinate with various teams to resolve issues efficiently. Being proactive, detail-oriented, and adaptable helps Advisors manage expectations and deliver timely solutions. Working in this role provides valuable experience in cross-functional collaboration and often leads to opportunities for advancement into broader service management or operational roles.

What are the key skills and qualifications needed to thrive as an internal service advisor, and why are they important?

To excel as an Internal Service Advisor, you need a firm understanding of internal processes, customer service protocols, and problem-solving abilities, often supported by experience in service coordination or a related administrative field. Familiarity with help desk ticketing systems, CRM platforms, and standard office productivity software is usually required. Strong interpersonal communication, organization, and adaptability are standout soft skills in this role. These skills help ensure efficient service delivery, seamless collaboration between departments, and high satisfaction among internal stakeholders.

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Internal Service Advisor jobs near you
Infographic showing various Internal Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Internal Service Advisor

Infiniti of Charlotte Inc

Matthews, NC

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Internal Service Writer – Career Opportunity at INFINITI of CharlottePosition: Internal Service Writer

Location: INFINITI of Charlotte

Join a Growing Service Team

INFINITI of Charlotte is seeking a motivated, organized, and customer-focused Internal Service Writer to support our fast-paced service department. This position plays a critical role in maintaining communication between technicians, advisors, parts, and management to help ensure efficient workflow and timely vehicle repairs.

We are looking for someone who thrives in a team environment, communicates effectively, and can help keep the shop operating at a high level.

Responsibilities

  • Open and manage internal repair orders

  • Dispatch work efficiently to technicians

  • Maintain used car efficiency through shop

  • Monitor shop progress and communicate updates to advisors and management

  • Coordinate with the parts department to ensure timely parts availability

  • Maintain accurate documentation and repair order notes

  • Assist with warranty and internal vehicle processing

  • Help improve shop flow and technician productivity

  • Support quality control and vehicle status tracking

  • Ensure repairs are completed in a timely and organized manner

Qualifications

  • Previous automotive service experience preferred

  • Service advisor experience

  • Strong communication and organizational skills

  • Ability to multitask in a fast-paced environment

  • CDK experience preferred but not required

  • Team-oriented attitude with strong attention to detail

  • Basic understanding of automotive repair processes

What We Offer

  • Competitive compensation

  • Opportunity for growth and advancement

  • Supportive team environment

  • Paid training

  • Health, dental, and vision benefits

  • 401K

  • Paid vacation

  • Employee discounts

Ideal Candidate

The ideal candidate is dependable, process-driven, and capable of helping improve overall shop efficiency while maintaining a high level of professionalism. This role is perfect for someone looking to grow within automotive service operations and become a key part of dealership success.

Apply Today

If you are ready to join a growing dealership focused on teamwork, accountability, and customer satisfaction, we would like to speak with you.

Apply