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Customer Service Advisor Jobs in Tennessee (NOW HIRING)

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

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As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

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Customer Service Advisor information

See Tennessee salary details

$10

$18

$30

How much do customer service advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service advisor in Tennessee is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $21.59 per hour, depending on experience, location, and employer.

Is a customer service advisor a good entry level job?

A customer service advisor role is often considered a good entry-level job because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It typically involves working in a fast-paced environment, using tools like CRM software, and may lead to advancement within customer support or other departments.

What is a customer service advisor?

A customer service advisor is the main point of contact for customers who call the customer service phone number or online chat application of a business or company. Their primary job duties are communicating with customers and resolving their issues. Other responsibilities may include answering general questions, collecting feedback about customers’ experience, placing and tracking orders, explaining services, initiating or canceling service contracts, troubleshooting problems, and fielding complaints. The main objective of a customer service advisor is to offer attention to your business’s customers.

What are the key skills and qualifications needed to thrive as a customer service advisor?

To thrive as a Customer Service Advisor, you need excellent communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are crucial for resolving customer issues efficiently, maintaining satisfaction, and supporting a positive brand reputation.

What is the difference between Customer Service Advisor vs Customer Support Representative?

AspectCustomer Service AdvisorCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications in customer service or technical support often preferred
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, technical support centers, or online chat platforms; focus on resolving issues
Employer & Industry UsageRetail, banking, telecom, hospitalityIT, tech companies, telecom, e-commerce
Common Search & ComparisonCustomer Service Advisor vs Customer Support Representative

While both roles involve assisting customers, Customer Service Advisors typically handle general inquiries and provide information in retail or service industries. Customer Support Representatives often focus on technical issues and troubleshooting, especially in tech-related fields. The roles overlap in communication skills and work environments but differ in the nature of customer interactions and technical knowledge required.

How does a customer service advisor typically handle challenging customer interactions, and what support is available from the team?

Customer Service Advisors frequently encounter challenging interactions, such as resolving complaints or managing dissatisfied customers. Most organizations provide advisors with training in de-escalation techniques and access to knowledge bases or escalation paths for complex issues. Team leads and supervisors are typically available for support, and regular team meetings or debriefs help share strategies and experiences. Collaboration with colleagues is encouraged to ensure consistent service and emotional support during demanding situations.
What are the most commonly searched types of Customer Service Advisor jobs in Tennessee? The most popular types of Customer Service Advisor jobs in Tennessee are:
What are popular job titles related to Customer Service Advisor jobs in Tennessee? For Customer Service Advisor jobs in Tennessee, the most frequently searched job titles are:
What are popular job titles related to Customer Service Advisor jobs in TN? For Customer Service Advisor jobs in TN, the most frequently searched job titles are:
Infographic showing various Customer Service Advisor job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,152 per year, or $18.8 per hour.

Customer Service Advisor-Aviation

The Jonus Group

Franklin, TN • On-site

$50K - $60K/yr

Other

Retirement, PTO

Re-posted 6 days ago


Job description


Customer Service Advisor
Job Summary
Seeking a dedicated and experienced Customer Service Advisor to join a growing team. This role offers an exciting opportunity to work in a close-knit, family-oriented environment where collaboration and camaraderie are highly valued. The ideal candidate will focus on aviation accounts, ranging from personally owned light aircraft to large commercial operations, aircraft maintenance facilities, flight school and fixed based operators. If you are outgoing, proactive, and thrive in a growth-oriented culture, we encourage you to apply.
Compensation Package
  • Salary Range: $50,000 - $60,000 (depending on experience)
  • Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Responsibilities
  • Manage accounts from A to Z, ensuring client satisfaction and retention
  • Handle aviation-related accounts and other aspects of airport and plane insurance
  • Quote new and renewal business
  • Utilize Applied Epic software for account management
  • Maintain proactive communication with clients, addressing their needs and concerns
  • Collaborate with team members to support company growth and success
Qualifications/Requirements
  • Experience: 2-4 years of customer service experience preferred
  • Skills:
    • Outgoing personality with the ability to confidently engage with clients
    • Strong communication and organizational skills
    • Proficiency in Applied Epic software is a plus

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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Jonus Group logo

About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

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