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Customer Service Officer Jobs (NOW HIRING)

Alphabe Insight Inc

Customer Service Officer

Cleveland, OH · On-site

$50K - $60K/yr

We are seeking a Customer Service Officer who embodies professionalism, clear communication, and a customer-first mindset. In this role, you will serve as the primary point of contact for clients ...

Alphabe Insight Inc

Customer Service Officer

Dallas, TX · On-site

$16.25 - $18/hr

We are seeking a detail-oriented and customer-focused Customer Service Officer to join our team in Dallas. This role is essential in ensuring a seamless and positive experience for our clients by ...

Alphabe Insight Inc

Customer Service Officer

Cincinnati, OH · On-site

$15.75 - $17.50/hr

We are seeking a motivated and customer-focused Customer Service Officer to join our team in Cincinnati, OH. In this role, you will serve as the primary point of contact for customers, providing ...

Addison Group

Customer Service Officer

Apex, NC · On-site

$65K - $70K/yr

Customer Service Officer Industry: Manufacturing Location (City, State): Apex, NC Assignment Type: Direct Hire Pay: $65,000-$70,000 annually (flexibility up to $75,000 for highly qualified candidates ...

Addison Group

Customer Service Officer

Apex, NC · On-site

$65K - $70K/yr

Customer Service Officer Industry: Manufacturing Location (City, State): Apex, NC Assignment Type: Direct Hire Pay: $65,000-$70,000 annually (flexibility up to $75,000 for highly qualified candidates ...

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Customer Service Officer information

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How much do customer service officer jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for customer service officer in the United States is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $17.55 per hour, depending on experience, location, and employer.

What jobs make $3,000 a month without a degree?

Customer Service Officer roles can pay around $3,000 a month, especially with experience, strong communication skills, and in industries like retail, telecommunications, or finance. Many such positions do not require a degree but may require relevant certifications or on-the-job training, and they often involve working in call centers or customer support environments.

What is the difference between Customer Service Officer vs Customer Support Specialist?

AspectCustomer Service OfficerCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceSimilar credentials; certifications in customer support or communication are a plus
Work EnvironmentCall centers, retail, banking, hospitalityCall centers, technical support, online chat, email support
Employer & IndustryRetail, banking, telecom, hospitalityIT, tech companies, e-commerce, telecom
Search & Comparison IntentCustomer Service Officer vs Customer Support Specialist

Both roles focus on assisting customers, but Customer Service Officers often handle general inquiries in retail or banking, while Customer Support Specialists typically provide technical or product-specific support, especially in tech industries. The roles overlap in credentials and work environments, but their specific functions and industries differ slightly.

What is the role of a customer service officer?

A customer service officer is responsible for assisting customers by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication skills, problem-solving abilities, and customer management tools to ensure a positive experience and maintain customer satisfaction.

What are Customer Service Officers?

Customer Service Officers are professionals who interact with customers to address their inquiries, resolve complaints, and provide information about products or services. They serve as the main point of contact between a company and its customers, ensuring a positive customer experience by handling requests efficiently and courteously. Customer Service Officers may work in person, over the phone, via email, or through online chat platforms. Their role is crucial in maintaining customer satisfaction and loyalty, as well as representing the company’s brand and values.

What Is a Customer Service Officer?

A customer service officer is responsible for being the point of contact between a company and its customers. In this career, you specialize in handling problems related to customer and product support issues. You typically work with people in a call center setting, although you can also help customers face to face. Your job duties include receiving customer phone calls, acting as the representative of the company to the customer, and making sure the needs of the customer are being met.

What is the highest paying job in customer service?

The highest paying roles in customer service are often managerial or specialized positions such as Customer Service Director or Customer Experience Manager, which can offer salaries exceeding $80,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What jobs pay 4000 a week without a degree?

A Customer Service Officer typically does not earn $4,000 weekly without specialized experience or management responsibilities. High-paying roles that can reach this level without a degree often include sales managers, real estate brokers, or certain skilled trades like commercial pilots or technical contractors, which may require certifications or licenses. These roles usually demand strong skills, experience, or industry-specific training rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Customer Service Officer, and why are they important?

To thrive as a Customer Service Officer, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes specific industry certifications are typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure set outstanding professionals apart in this role. These skills and qualities are crucial for resolving customer issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by Customer Service Officers, and how can they effectively manage them?

Customer Service Officers often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues promptly. Effective management involves staying patient, using active listening skills, and following established conflict resolution techniques. Additionally, leveraging team support and regularly updating knowledge of company products and policies can help Customer Service Officers navigate these challenges more successfully.
More about Customer Service Officer jobs
What cities are hiring for Customer Service Officer jobs? Cities with the most Customer Service Officer job openings:
Who are the top companies hiring for Customer Service Officer jobs? The top employers for Customer Service Officer jobs are:
What states have the most Customer Service Officer jobs? States with the most job openings for Customer Service Officer jobs include:
What job categories do people searching Customer Service Officer jobs look for? The top searched job categories for Customer Service Officer jobs are:
What are popular job titles related to Customer Service Officer jobs? For Customer Service Officer jobs, the most frequently searched job titles are:
Customer Service Officer jobs near you
Infographic showing various Customer Service Officer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $41,880 per year, or $20.1 per hour.

Customer Service Officer

Limitless East Marketing

Cleveland, OH

$56K - $60K/yr

Full-time

Medical, PTO

Posted 13 days ago

Job description

Company Description

About Us

At Chats Cloud Cover, we specialize in delivering innovative communication solutions that connect businesses with their audiences through clarity, precision, and creativity. Our team is driven by a shared mission: to empower brands with impactful strategies that inspire engagement and foster meaningful relationships. We value integrity, collaboration, and excellence in every interaction - ensuring that our clients' voices are always heard and remembered.

Job Description

Job Description

We are seeking a Customer Service Officer who will play a key role in maintaining customer satisfaction and building positive relationships. The ideal candidate will handle inquiries efficiently, provide clear and courteous assistance, and ensure that every customer's needs are addressed promptly and effectively.

Responsibilities

  • Respond to customer inquiries via phone, email, or chat with professionalism and empathy.

  • Manage and resolve service issues while maintaining accurate documentation.

  • Collaborate with internal departments to ensure smooth issue resolution.

  • Maintain a high standard of communication and uphold company service protocols.

  • Identify opportunities to improve processes and enhance customer experiences.

Qualifications

Qualifications

  • Strong communication and interpersonal skills.

  • Ability to manage multiple priorities and work in a fast-paced environment.

  • Excellent problem-solving and organizational abilities.

  • Detail-oriented, dependable, and adaptable to changing situations.

  • Proficient in computer-based tools and customer management systems.

Additional Information

Benefits

  • Competitive annual salary ($56,000 - $60,000).

  • Growth and advancement opportunities within the company.

  • Supportive and collaborative work environment.

  • Comprehensive training and development programs.

  • Paid time off, health coverage, and performance incentives.

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