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Customer Service Officer Jobs (NOW HIRING)

Talent Haven HR

Customer Service Officer

Dayton, OH

$16 - $17.75/hr

Job Summary We are seeking a professional and sales-focused Customer Service Officer to engage with customers, understand their needs, and recommend products and services that provide value. This ...

Addison Group

Customer Service Officer

Calhoun, GA · On-site

$25 - $26/hr

Customer Service Officer Industry: Specialty Coatings / Manufacturing / Chemicals Location: Calhoun, GA Assignment Type: Direct Hire, Part-Time Pay: $25.00 - $26.00 / per hour Work Schedule: Monday ...

Start Club Corp

Customer Service Officer

Culver City, CA · On-site

$3.8K - $4.3K/hr

Job Summary We are seeking a professional and sales-focused Customer Service Officer to engage with customers, understand their needs, and recommend products and services that provide value. This ...

Alphabe Insight Inc

Customer Service Officer

Atlanta, GA · On-site

$47K - $52K/yr

Job Summary We are seeking a professional and customer-focused Customer Service Officer to build strong customer relationships while supporting sales and business growth initiatives. This role is ...

Limitless East Marketing

Customer Service Officer

Tampa, FL · On-site

$15.50 - $17.25/hr

Job Summary We are seeking a motivated Customer Service Officer to support customer relationships, product education, and sales initiatives. This role is ideal for individuals who enjoy understanding ...

62ML

Customer Service Officer

Austin, TX · On-site

$3.7K - $4.3K/mo

Job Summary We are seeking a professional and motivated Customer Service Officer to support customer engagement, relationship development, and sales initiatives. This role is ideal for individuals ...

Alphabe Insight Inc

Customer Service Officer

Dallas, TX · On-site

$16.25 - $18/hr

We are seeking a detail-oriented and customer-focused Customer Service Officer to join our team in Dallas. This role is essential in ensuring a seamless and positive experience for our clients by ...

Alphabe Insight Inc

Customer Service Officer

Cleveland, OH · On-site

$50K - $60K/yr

We are seeking a Customer Service Officer who embodies professionalism, clear communication, and a customer-first mindset. In this role, you will serve as the primary point of contact for clients ...

Alphabe Insight Inc

Customer Service Officer

Cleveland, OH · On-site

$56K - $60K/yr

We are seeking a Customer Service Officer who will play a key role in maintaining customer satisfaction and building positive relationships. The ideal candidate will handle inquiries efficiently ...

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Customer Service Officer information

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How much do customer service officer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service officer in the United States is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $17.55 per hour, depending on experience, location, and employer.

What is a customer service officer?

A customer service officer is responsible for being the point of contact between a company and its customers. In this career, you specialize in handling problems related to customer and product support issues. You typically work with people in a call center setting, although you can also help customers face to face. Your job duties include receiving customer phone calls, acting as the representative of the company to the customer, and making sure the needs of the customer are being met.

What are the key skills and qualifications needed to thrive as a customer service officer?

To thrive as a Customer Service Officer, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes specific industry certifications are typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure set outstanding professionals apart in this role. These skills and qualities are crucial for resolving customer issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by customer service officers, and how can they effectively manage them?

Customer Service Officers often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues promptly. Effective management involves staying patient, using active listening skills, and following established conflict resolution techniques. Additionally, leveraging team support and regularly updating knowledge of company products and policies can help Customer Service Officers navigate these challenges more successfully.

What is the difference between Customer Service Officer vs Customer Support Specialist?

AspectCustomer Service OfficerCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceSimilar credentials; certifications in customer support or communication are a plus
Work EnvironmentCall centers, retail, banking, hospitalityCall centers, technical support, online chat, email support
Employer & IndustryRetail, banking, telecom, hospitalityIT, tech companies, e-commerce, telecom
Search & Comparison IntentCustomer Service Officer vs Customer Support Specialist

Both roles focus on assisting customers, but Customer Service Officers often handle general inquiries in retail or banking, while Customer Support Specialists typically provide technical or product-specific support, especially in tech industries. The roles overlap in credentials and work environments, but their specific functions and industries differ slightly.

Is customer service a stressful job?

Customer Service Officers often work in fast-paced environments that require handling difficult or upset customers, which can be stressful. The job involves strong communication skills, patience, and problem-solving, and stress levels can vary depending on workload and support systems in place.
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Customer Service Officer jobs near you
Infographic showing various Customer Service Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,880 per year, or $20.1 per hour.

Customer Service Officer

Talent Haven HR

Dayton, OH

$16 - $17.75/hr

Full-time

Re-posted 28 days ago

Job description

Job Summary

We are seeking a professional and sales-focused Customer Service Officer to engage with customers, understand their needs, and recommend products and services that provide value. This role combines customer service, relationship-building, and sales responsibilities in a fast-paced environment.

Responsibilities
  • Engage with customers and provide friendly, professional assistance.
  • Present product and service information to support purchasing decisions.
  • Identify and pursue sales opportunities through customer interactions.
  • Follow up with prospective and existing customers to support sales growth.
  • Build strong customer relationships and encourage repeat business.
  • Support promotional and customer acquisition initiatives.
  • Maintain accurate customer and sales records.
  • Participate in ongoing sales training and professional development.
Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Confident, professional, and customer-focused personality.
  • Strong relationship-building and problem-solving abilities.
  • Excellent organizational and multitasking skills.
  • Reliable, adaptable, and self-motivated.
  • Previous experience in sales, customer service, retail, hospitality, or account support is a plus but not required.