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Customer Service Officer Jobs (NOW HIRING)

Alphabe Insight Inc

Customer Service Officer

Hollywood, FL · On-site

$15.25 - $16.75/hr

Job Summary We are seeking a motivated Customer Service Officer to support customer relationships, product education, and sales initiatives. This role is ideal for individuals who enjoy understanding ...

Biz Voice Boost

Customer Service Officer

Hollywood, FL

$15.25 - $16.75/hr

Job Summary We are seeking a motivated Customer Service Officer to support customer relationships, product education, and sales initiatives. This role is ideal for individuals who enjoy understanding ...

Alphabe Insight Inc

Customer Service Officer

Tampa, FL · On-site

$15.50 - $17.25/hr

Job Summary We are seeking a motivated Customer Service Officer to support customer relationships, product education, and sales initiatives. This role is ideal for individuals who enjoy understanding ...

Alphabe Insight Inc

Customer Service Officer

Hollywood, FL · On-site

$15.25 - $16.75/hr

Job Summary We are seeking a motivated Customer Service Officer to support customer relationships, product education, and sales initiatives. This role is ideal for individuals who enjoy understanding ...

Limitless East Marketing

Customer Service Officer

Miami, FL · On-site

$36K - $41K/yr

Entertainment Travel Associates is seeking a dedicated and customer-focused Customer Service Officer to join our Miami team. In this role, you will serve as the primary point of contact for customers ...

Limitless East Marketing

Customer Service Officer

Hollywood, FL · On-site

$15.25 - $16.75/hr

Job Summary We are seeking a motivated Customer Service Officer to support customer relationships, product education, and sales initiatives. This role is ideal for individuals who enjoy understanding ...

Biz Voice Boost

Customer Service Officer

Fort Lauderdale, FL · On-site

$15.75 - $17.50/hr

Job Summary We are seeking a motivated Customer Service Officer to support customer relationships, product education, and sales initiatives. This role is ideal for individuals who enjoy understanding ...

Alphabe Insight Inc

Customer Service Officer

Miami, FL · On-site

$36K - $41K/yr

Entertainment Travel Associates is seeking a dedicated and customer-focused Customer Service Officer to join our Miami team. In this role, you will serve as the primary point of contact for customers ...

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Customer Service Officer information

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How much do customer service officer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service officer in the United States is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $17.55 per hour, depending on experience, location, and employer.

What is a customer service officer?

A customer service officer is responsible for being the point of contact between a company and its customers. In this career, you specialize in handling problems related to customer and product support issues. You typically work with people in a call center setting, although you can also help customers face to face. Your job duties include receiving customer phone calls, acting as the representative of the company to the customer, and making sure the needs of the customer are being met.

What are the key skills and qualifications needed to thrive as a customer service officer?

To thrive as a Customer Service Officer, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes specific industry certifications are typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure set outstanding professionals apart in this role. These skills and qualities are crucial for resolving customer issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by customer service officers, and how can they effectively manage them?

Customer Service Officers often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues promptly. Effective management involves staying patient, using active listening skills, and following established conflict resolution techniques. Additionally, leveraging team support and regularly updating knowledge of company products and policies can help Customer Service Officers navigate these challenges more successfully.

What is the difference between Customer Service Officer vs Customer Support Specialist?

AspectCustomer Service OfficerCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceSimilar credentials; certifications in customer support or communication are a plus
Work EnvironmentCall centers, retail, banking, hospitalityCall centers, technical support, online chat, email support
Employer & IndustryRetail, banking, telecom, hospitalityIT, tech companies, e-commerce, telecom
Search & Comparison IntentCustomer Service Officer vs Customer Support Specialist

Both roles focus on assisting customers, but Customer Service Officers often handle general inquiries in retail or banking, while Customer Support Specialists typically provide technical or product-specific support, especially in tech industries. The roles overlap in credentials and work environments, but their specific functions and industries differ slightly.

Is customer service a stressful job?

Customer Service Officers often work in fast-paced environments that require handling difficult or upset customers, which can be stressful. The job involves strong communication skills, patience, and problem-solving, and stress levels can vary depending on workload and support systems in place.
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Customer Service Officer jobs near you
Infographic showing various Customer Service Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,880 per year, or $20.1 per hour.

Customer Service Officer

Alphabe Insight Inc

Hollywood, FL • On-site

$15.25 - $16.75/hr

Full-time

Posted 5 days ago

Job description

Company Description
At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.
Job Description
Job Summary
We are seeking a motivated Customer Service Officer to support customer relationships, product education, and sales initiatives. This role is ideal for individuals who enjoy understanding customer needs, presenting solutions, and building strong relationships while contributing to business growth.
Responsibilities
  • Engage with customers in a friendly and professional manner.
  • Identify customer needs and recommend appropriate products or services.
  • Present product and service information clearly and confidently.
  • Support sales opportunities through customer interactions and follow-ups.
  • Build and maintain positive customer relationships.
  • Follow up with prospective and existing customers to support retention and sales growth.
  • Support promotional and customer acquisition activities.
  • Maintain accurate customer and sales records.
  • Collaborate with team members to achieve service and sales objectives.
  • Participate in ongoing training and professional development.

Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Confident, professional, and customer-focused personality.
  • Goal-oriented and motivated to achieve results.
  • Strong relationship-building and problem-solving abilities.
  • Excellent organizational and multitasking skills.
  • Reliable, adaptable, and self-motivated.
  • Previous experience in sales, customer service, retail, hospitality, or account support is a plus but not required.

Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

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