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Customer Service Officer Jobs (NOW HIRING)

Addison Group

Customer Service Officer

Apex, NC · On-site

$65K - $70K/yr

Customer Service Officer Industry: Manufacturing Location (City, State): Apex, NC Assignment Type: Direct Hire Pay: $65,000-$70,000 annually (flexibility up to $75,000 for highly qualified candidates ...

Addison Group

Customer Service Officer

Apex, NC · On-site

$65K - $70K/yr

Customer Service Officer Industry: Manufacturing Location (City, State): Apex, NC Assignment Type: Direct Hire Pay: $65,000-$70,000 annually (flexibility up to $75,000 for highly qualified candidates ...

Allied Universal

Customer Service Officer

Portland, OR · On-site

$22 - $25/hr

As a Customer Service Ofiicer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. Secure your career! Apply ...

Allied Universal

Customer Service Officer

Portland, OR · On-site

$22 - $25/hr

As a Customer Service Ofiicer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. Secure your career! Apply ...

Hope Bank

Service Officer

Irvine, CA

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ...

Bank of Hope

Service Officer

Irvine, CA · On-site

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ...

Hope Bank

Service Officer

Kaneohe, HI

$22 - $26/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ...

New

Hope Bank

Service Officer

Torrance, CA

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support ...

Bank of Hope

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support ...

inTALENTgent

Customer Service & IT Officer

Herndon, VA · On-site

$17 - $18.75/hr

And their work depends on a Customer Services and Information Technology Officer joining our team to support Government activities at Herndon, Virginia \n \n \n As a Customer Services and Information ...

mytfcuhr

Member Service Officer (MSO)

Oklahoma City, OK

$22.20/hr

As a Member Service Officer (MSO) , you will be responsible for the following: * Assisting members ... A passion for assisting customers and a sense of professionalism. * Proficiency in Microsoft Office ...

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Customer Service Officer information

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How much do customer service officer jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for customer service officer in the United States is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $17.55 per hour, depending on experience, location, and employer.

What jobs make $3,000 a month without a degree?

Customer Service Officer roles can pay around $3,000 a month, especially with experience, strong communication skills, and in industries like retail, telecommunications, or finance. Many such positions do not require a degree but may require relevant certifications or on-the-job training, and they often involve working in call centers or customer support environments.

What is the difference between Customer Service Officer vs Customer Support Specialist?

AspectCustomer Service OfficerCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceSimilar credentials; certifications in customer support or communication are a plus
Work EnvironmentCall centers, retail, banking, hospitalityCall centers, technical support, online chat, email support
Employer & IndustryRetail, banking, telecom, hospitalityIT, tech companies, e-commerce, telecom
Search & Comparison IntentCustomer Service Officer vs Customer Support Specialist

Both roles focus on assisting customers, but Customer Service Officers often handle general inquiries in retail or banking, while Customer Support Specialists typically provide technical or product-specific support, especially in tech industries. The roles overlap in credentials and work environments, but their specific functions and industries differ slightly.

What is the role of a customer service officer?

A customer service officer is responsible for assisting customers by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication skills, problem-solving abilities, and customer management tools to ensure a positive experience and maintain customer satisfaction.

What are Customer Service Officers?

Customer Service Officers are professionals who interact with customers to address their inquiries, resolve complaints, and provide information about products or services. They serve as the main point of contact between a company and its customers, ensuring a positive customer experience by handling requests efficiently and courteously. Customer Service Officers may work in person, over the phone, via email, or through online chat platforms. Their role is crucial in maintaining customer satisfaction and loyalty, as well as representing the company’s brand and values.

What Is a Customer Service Officer?

A customer service officer is responsible for being the point of contact between a company and its customers. In this career, you specialize in handling problems related to customer and product support issues. You typically work with people in a call center setting, although you can also help customers face to face. Your job duties include receiving customer phone calls, acting as the representative of the company to the customer, and making sure the needs of the customer are being met.

What is the highest paying job in customer service?

The highest paying roles in customer service are often managerial or specialized positions such as Customer Service Director or Customer Experience Manager, which can offer salaries exceeding $80,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What jobs pay 4000 a week without a degree?

A Customer Service Officer typically does not earn $4,000 weekly without specialized experience or management responsibilities. High-paying roles that can reach this level without a degree often include sales managers, real estate brokers, or certain skilled trades like commercial pilots or technical contractors, which may require certifications or licenses. These roles usually demand strong skills, experience, or industry-specific training rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Customer Service Officer, and why are they important?

To thrive as a Customer Service Officer, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes specific industry certifications are typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure set outstanding professionals apart in this role. These skills and qualities are crucial for resolving customer issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by Customer Service Officers, and how can they effectively manage them?

Customer Service Officers often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues promptly. Effective management involves staying patient, using active listening skills, and following established conflict resolution techniques. Additionally, leveraging team support and regularly updating knowledge of company products and policies can help Customer Service Officers navigate these challenges more successfully.
More about Customer Service Officer jobs
What cities are hiring for Customer Service Officer jobs? Cities with the most Customer Service Officer job openings:
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What states have the most Customer Service Officer jobs? States with the most job openings for Customer Service Officer jobs include:
What job categories do people searching Customer Service Officer jobs look for? The top searched job categories for Customer Service Officer jobs are:
What are popular job titles related to Customer Service Officer jobs? For Customer Service Officer jobs, the most frequently searched job titles are:
Customer Service Officer jobs near you
Infographic showing various Customer Service Officer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $41,880 per year, or $20.1 per hour.
Customer Service Officer

Customer Service Officer

Addison Group

Apex, NC • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

Job description

Job Title: Customer Service Officer
Industry: Manufacturing
Location (City, State): Apex, NC
Assignment Type: Direct Hire
Pay: $65,000-$70,000 annually (flexibility up to $75,000 for highly qualified candidates)
Work Schedule: Monday-Friday | 8:00 AM-5:00 PM | Fully Onsite
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About The Company:
Our client is a well-established global manufacturer known for delivering innovative products to customers across a variety of industrial markets. Their Apex location serves as a collaborative operations and technical hub where customer service, operations, and logistics teams work together to provide exceptional support and ensure a seamless customer experience. The company offers a stable environment, opportunities for long-term growth, and a culture centered around teamwork, accountability, and continuous improvement.
Job Description:
Our client is seeking an experienced Customer Service Representative to join their growing team. This individual will serve as the primary point of contact for an established customer base, overseeing the complete order process while delivering outstanding service throughout every stage of the customer journey.
This position is ideal for someone who thrives in a fast-paced manufacturing environment, enjoys building lasting customer relationships, and can confidently manage complex situations with professionalism and urgency. The role requires strong communication skills, attention to detail, and a proactive approach to solving problems before they impact the customer.
Key Responsibilities:
  • Process and manage customer orders from receipt through shipment.
  • Review orders for accuracy and coordinate with internal departments to ensure timely fulfillment.
  • Communicate proactively with customers regarding order updates, shipping timelines, inventory availability, and service concerns.
  • Build and maintain long-term relationships with customers while serving as their primary point of contact.
  • Resolve customer concerns, complaints, and order discrepancies with professionalism and a solutions-focused approach.
  • Coordinate with warehouse, logistics, and sales teams to ensure smooth order fulfillment.
  • Maintain accurate customer records, pricing information, and account documentation.
  • Process billing transactions, credits, and account adjustments.
  • Generate reports related to orders, customer activity, and service performance.
  • Collaborate with cross-functional teams to continuously improve the customer experience.

Qualifications:
  • 3-5 years of customer service, account management, or inside sales experience within a manufacturing or industrial environment.
  • High school diploma or equivalent required.
  • SAP experience is required.
  • Proficiency with Microsoft Office and web-based business systems.
  • Strong order entry and order management experience.
  • Excellent communication and customer relationship skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong problem-solving and conflict resolution abilities.
  • Customer-focused with a proactive, solutions-oriented mindset.

Perks:
  • Stable direct hire opportunity with long-term career growth.
  • Join a growing customer service team during an exciting period of expansion.
  • Collaborative leadership and supportive team environment.
  • Opportunity to make a direct impact on customer satisfaction while partnering across multiple departments.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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