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Customer Service Officer Jobs (NOW HIRING)

Racwa

$15.50 - $17/hr

To apply, please submit your resume and a cover letter detailing your relevant experience and why you're the perfect fit for the Customer Service Officer role but click APPLY NOW! If you want to know ...

Europcar

Sales & Customer Service Officer

Napier, WV · On-site

We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Napier team on a full time basis! Why join Europcar? * A competitive hourly rate ...

Bank of Hope

Service Officer

Los Angeles, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support ...

Hope Bank

Service Officer

Los Angeles, CA

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support ...

Hope Bank

Service Officer

Torrance, CA

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support ...

City of Odessa

Community Service Officer

Odessa, TX · On-site

$26.33 - $29.66/hr

Community Service Officer Summary : Under general supervision, Community Service Officers are ... Excellent customer service * Working as a team member with other law enforcement and city ...

Bank of Hope

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support ...

Buncombe County

Veterans Service Officer II

Asheville, NC · On-site

$27.58 - $32.68/hr

Veterans Service Officer II Department:Health - Veterans Services External Hiring Range:$27.58-$32 ... Provide direct customer service to veteran community by providing referrals to appropriate services ...

City of Odessa

Community Service Officer

Odessa, TX · On-site

$26.33 - $29.66/hr

Community Service Officer Summary : Under general supervision, Community Service Officers are ... Excellent customer service * Working as a team member with other law enforcement and city ...

mytfcuhr

Member Service Officer (MSO)

Tulsa, OK · On-site

$22.20/hr

As a Member Service Officer (MSO) , you will be responsible for the following: * Assisting members ... A passion for assisting customers and a sense of professionalism. * Proficiency in Microsoft Office ...

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Customer Service Officer information

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How much do customer service officer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer service officer in the United States is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Officer vs Customer Support Specialist?

AspectCustomer Service OfficerCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceSimilar credentials; certifications in customer support or communication are a plus
Work EnvironmentCall centers, retail, banking, hospitalityCall centers, technical support, online chat, email support
Employer & IndustryRetail, banking, telecom, hospitalityIT, tech companies, e-commerce, telecom
Search & Comparison IntentCustomer Service Officer vs Customer Support Specialist

Both roles focus on assisting customers, but Customer Service Officers often handle general inquiries in retail or banking, while Customer Support Specialists typically provide technical or product-specific support, especially in tech industries. The roles overlap in credentials and work environments, but their specific functions and industries differ slightly.

What are Customer Service Officers?

Customer Service Officers are professionals who interact with customers to address their inquiries, resolve complaints, and provide information about products or services. They serve as the main point of contact between a company and its customers, ensuring a positive customer experience by handling requests efficiently and courteously. Customer Service Officers may work in person, over the phone, via email, or through online chat platforms. Their role is crucial in maintaining customer satisfaction and loyalty, as well as representing the company’s brand and values.

What Is a Customer Service Officer?

A customer service officer is responsible for being the point of contact between a company and its customers. In this career, you specialize in handling problems related to customer and product support issues. You typically work with people in a call center setting, although you can also help customers face to face. Your job duties include receiving customer phone calls, acting as the representative of the company to the customer, and making sure the needs of the customer are being met.

What are the key skills and qualifications needed to thrive as a Customer Service Officer, and why are they important?

To thrive as a Customer Service Officer, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes specific industry certifications are typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure set outstanding professionals apart in this role. These skills and qualities are crucial for resolving customer issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by Customer Service Officers, and how can they effectively manage them?

Customer Service Officers often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues promptly. Effective management involves staying patient, using active listening skills, and following established conflict resolution techniques. Additionally, leveraging team support and regularly updating knowledge of company products and policies can help Customer Service Officers navigate these challenges more successfully.
More about Customer Service Officer jobs
What cities are hiring for Customer Service Officer jobs? Cities with the most Customer Service Officer job openings:
Who are the top companies hiring for Customer Service Officer jobs? The top employers for Customer Service Officer jobs are:
What states have the most Customer Service Officer jobs? States with the most job openings for Customer Service Officer jobs include:
What job categories do people searching Customer Service Officer jobs look for? The top searched job categories for Customer Service Officer jobs are:
What are popular job titles related to Customer Service Officer jobs? For Customer Service Officer jobs, the most frequently searched job titles are:
Customer Service Officer jobs near you
Infographic showing various Customer Service Officer job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 71% Full Time, and 27% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,880 per year, or $20.1 per hour.

Customer Service Officer

Racwa

On-site

$15.50 - $17/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

CUSTOMER SERVICE & REPAIR CONSULTANT - HOME SERVICES

Join our RAC Home Services Team, located in West Perth, as our newest security member service & repair consultant. With over 1.3 million members, RAC is one of WA's most iconic and trusted brands.

RAC Home Services is one of the largest home security providers in Perth, offering expert advice and tailored solutions, from full Alarm and CCTV installations, technical support, servicing and repairs.

See yourself in our team

You bring motivation, empathy, and resilience to every interaction, with the confidence to deliver solution-focused outcomes for our members. You're an exceptional listener, communicate with clarity and purpose, and thrive in a fast-paced, high-intensity environment where exceeding expectations is the standard.

In this role, you will:

  • Manage inbound and outbound calls, responding to member web enquiries, triaging alarm and CCTV issues, and coordinating Security Technicians to attend members' homes.

  • Deliver exceptional member experiences by demonstrating professionalism, empathy, and a member-first mindset within our member experience framework.

  • Maintain accurate records, ensuring all enquiries, interactions, product orders, and financial information are captured correctly and efficiently.

  • Support our Sales and Operations teams, contributing to a collaborative and high-performing environment.

  • Uphold company standards and processes while continuously looking for ways to improve the member experience.

What will help you succeed

  • A genuine passion for customer service with a strong focus on creating outstanding experiences for our members.

  • The ability to work in a face paced busy environment, contributing to a collaborative team culture.

  • Outstanding communication skills with the ability to ask the right questions to provide solutions for our members.

  • Full Australian working rights

What we can offer you?

A career at RAC is more than just a job. We're passionate about or people and committed to creating an environment that supports growth, diversity and wellbeing.

  • A competitive base salary, plus super (ability to purchase additional leave)

  • Full supported training to set you up for success from day one

  • Access to exclusive RAC member benefits

  • An established Diversity & Inclusion strategy

  • A vibrate Social Club - with over 900 members!

Why RAC?

When you join RAC, you become part of one of WA's most trusted organisations, committed to serving our members and giving back to the community.
If you're passionate about making a real difference for our members and the WA community, we'd love to hear from you

Join Us Today


If you're ready to take your career to the next level and contribute to enhancing security across our community, RAC welcomes your application. To apply, please submit your resume and a cover letter detailing your relevant experience and why you're the perfect fit for the Customer Service Officer role but click APPLY NOW!

If you want to know more, please contact Lorretta Jackson, Talent Acquisition Partner (Motoring and Home Services) Emaillorretta.jackson@rac.com.auor via(08) 9436 4356.

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