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Customer Service Advisor Jobs (NOW HIRING)

QGR Jiffy Lube

Customer Service Advisor

Fairfax, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

Jiffy Lube

Customer Service Advisor

Ocean City, MD

$16 - $18/hr

Jiffy Lube - Immediate Customer Service Advisor Needed Are you passionate about providing exceptional customer service in the automotive industry? Do you thrive in a fast-paced environment where no ...

QGR Jiffy Lube

Customer Service Advisor

Centreville, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Oakton, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Olney, MD · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Chantilly, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Chantilly, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Herndon, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Oakton, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Olney, MD · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

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Customer Service Advisor information

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How much do customer service advisor jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What Is a Customer Service Advisor?

A customer service advisor is the main point of contact for customers who call the customer service phone number or online chat application of a business or company. Their primary job duties are communicating with customers and resolving their issues. Other responsibilities may include answering general questions, collecting feedback about customers’ experience, placing and tracking orders, explaining services, initiating or canceling service contracts, troubleshooting problems, and fielding complaints. The main objective of a customer service advisor is to offer attention to your business’s customers.

What are the key skills and qualifications needed to thrive as a Customer Service Advisor, and why are they important?

To thrive as a Customer Service Advisor, you need excellent communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are crucial for resolving customer issues efficiently, maintaining satisfaction, and supporting a positive brand reputation.

What is the difference between Customer Service Advisor vs Customer Support Representative?

AspectCustomer Service AdvisorCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications in customer service or technical support often preferred
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, technical support centers, or online chat platforms; focus on resolving issues
Employer & Industry UsageRetail, banking, telecom, hospitalityIT, tech companies, telecom, e-commerce
Common Search & ComparisonCustomer Service Advisor vs Customer Support Representative

While both roles involve assisting customers, Customer Service Advisors typically handle general inquiries and provide information in retail or service industries. Customer Support Representatives often focus on technical issues and troubleshooting, especially in tech-related fields. The roles overlap in communication skills and work environments but differ in the nature of customer interactions and technical knowledge required.

What are Customer Service Advisors?

Customer Service Advisors are professionals who assist customers by answering queries, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in-person to ensure customer satisfaction and support. Their role is crucial in building positive relationships between a company and its clients, handling complaints, processing orders, and sometimes offering technical support. Effective communication, problem-solving skills, and a customer-oriented attitude are key qualities for this position.

How does a Customer Service Advisor typically handle challenging customer interactions, and what support is available from the team?

Customer Service Advisors frequently encounter challenging interactions, such as resolving complaints or managing dissatisfied customers. Most organizations provide advisors with training in de-escalation techniques and access to knowledge bases or escalation paths for complex issues. Team leads and supervisors are typically available for support, and regular team meetings or debriefs help share strategies and experiences. Collaboration with colleagues is encouraged to ensure consistent service and emotional support during demanding situations.
More about Customer Service Advisor jobs
What cities are hiring for Customer Service Advisor jobs? Cities with the most Customer Service Advisor job openings:
What are the most commonly searched types of Customer Service Advisor jobs? The most popular types of Customer Service Advisor jobs are:
Who are the top companies hiring for Customer Service Advisor jobs? The top employers for Customer Service Advisor jobs are:
What states have the most Customer Service Advisor jobs? States with the most job openings for Customer Service Advisor jobs include:
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What are popular job titles related to Customer Service Advisor jobs? For Customer Service Advisor jobs, the most frequently searched job titles are:
Customer Service Advisor jobs near you
Infographic showing various Customer Service Advisor job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 13% Full Time, 74% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.

Customer Service Advisor

Trinity Concepts, Inc.

Albany, OR • Remote

Other

Posted 11 days ago

Job description

Trinity Concepts, Inc. is excited to welcome a friendly Customer Service Advisor to our team in Albany, OR. This Customer Service Advisor role is perfect for someone who enjoys helping people and building a strong Client Relationship with customers.

As a Customer Service Advisor, you’ll interact with clients, answer questions, and help maintain a positive Client Relationship through clear communication and support. Responsibilities of the Customer Service Advisor: Assist customers with questions as a Customer Service Advisor Provide helpful solutions that support a positive Client Relationship Document interactions and updates as a Customer Service Advisor Work with teammates to strengthen the Client Relationship experience Represent the company professionally as a Customer Service Advisor Follow up with customers to maintain a strong Client Relationship Participate in training sessions as a Customer Service Advisor Share feedback to help improve the Client Relationship process Requirements for the Customer Service Advisor Role: High school diploma or GED required Previous experience in a similar role - Sales or Customer Service Friendly communication and listening skills Interest in building strong Client Relationship interactions Ability to stay organized as a Customer Service Advisor Positive attitude and willingness to grow as a Customer Service Advisor Team-focused mindset and passion for Client Relationship success If you enjoy helping people and creating positive experiences, this Customer Service Advisor opportunity could be the perfect fit. Apply today to join Trinity Concepts, Inc.

as a Customer Service Advisor and help us build lasting Client Relationship connections while growing your career as a Customer Service Advisor.

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