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Customer Service Advisor Jobs (NOW HIRING)

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

AMA Techtel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

Jiffy Lube

Customer Service Advisor

Ocean City, MD

$16 - $18/hr

Jiffy Lube - Immediate Customer Service Advisor Needed Are you passionate about providing exceptional customer service in the automotive industry? Do you thrive in a fast-paced environment where no ...

QGR Jiffy Lube

Customer Service Advisor

Fairfax, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Oakton, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Centreville, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Chantilly, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Herndon, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Chantilly, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

QGR Jiffy Lube

Customer Service Advisor

Olney, MD · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors ...

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Customer Service Advisor information

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How much do customer service advisor jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for customer service advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

Is a service advisor a good entry level job?

A customer service advisor role can be suitable as an entry-level job, especially for those interested in developing communication, problem-solving, and customer interaction skills. It often requires minimal prior experience and provides on-the-job training, making it accessible for beginners seeking to enter the customer service or automotive industries.

What is the role of a customer service advisor?

A customer service advisor is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products or services. They often use communication skills, problem-solving abilities, and customer management tools to ensure a positive experience and maintain customer satisfaction.

What are the key skills for a customer service advisor?

A customer service advisor needs strong communication skills, active listening, problem-solving abilities, and patience to effectively assist customers. Familiarity with customer management tools and the ability to handle stressful situations are also important. Good interpersonal skills and a positive attitude contribute to providing quality service.

What is the highest paying customer service?

Customer Service Managers and Customer Service Directors typically earn the highest salaries in customer service roles, often exceeding $60,000 to $100,000 annually depending on the industry and location. Advanced skills, leadership experience, and certifications can contribute to higher compensation in these positions.

What Is a Customer Service Advisor?

A customer service advisor is the main point of contact for customers who call the customer service phone number or online chat application of a business or company. Their primary job duties are communicating with customers and resolving their issues. Other responsibilities may include answering general questions, collecting feedback about customers’ experience, placing and tracking orders, explaining services, initiating or canceling service contracts, troubleshooting problems, and fielding complaints. The main objective of a customer service advisor is to offer attention to your business’s customers.

What are the key skills and qualifications needed to thrive as a Customer Service Advisor, and why are they important?

To thrive as a Customer Service Advisor, you need excellent communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are crucial for resolving customer issues efficiently, maintaining satisfaction, and supporting a positive brand reputation.

What is the difference between Customer Service Advisor vs Customer Support Representative?

AspectCustomer Service AdvisorCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications in customer service or technical support often preferred
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, technical support centers, or online chat platforms; focus on resolving issues
Employer & Industry UsageRetail, banking, telecom, hospitalityIT, tech companies, telecom, e-commerce
Common Search & ComparisonCustomer Service Advisor vs Customer Support Representative

While both roles involve assisting customers, Customer Service Advisors typically handle general inquiries and provide information in retail or service industries. Customer Support Representatives often focus on technical issues and troubleshooting, especially in tech-related fields. The roles overlap in communication skills and work environments but differ in the nature of customer interactions and technical knowledge required.

What are Customer Service Advisors?

Customer Service Advisors are professionals who assist customers by answering queries, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in-person to ensure customer satisfaction and support. Their role is crucial in building positive relationships between a company and its clients, handling complaints, processing orders, and sometimes offering technical support. Effective communication, problem-solving skills, and a customer-oriented attitude are key qualities for this position.

How does a Customer Service Advisor typically handle challenging customer interactions, and what support is available from the team?

Customer Service Advisors frequently encounter challenging interactions, such as resolving complaints or managing dissatisfied customers. Most organizations provide advisors with training in de-escalation techniques and access to knowledge bases or escalation paths for complex issues. Team leads and supervisors are typically available for support, and regular team meetings or debriefs help share strategies and experiences. Collaboration with colleagues is encouraged to ensure consistent service and emotional support during demanding situations.
More about Customer Service Advisor jobs
What cities are hiring for Customer Service Advisor jobs? Cities with the most Customer Service Advisor job openings:
What are the most commonly searched types of Customer Service Advisor jobs? The most popular types of Customer Service Advisor jobs are:
Who are the top companies hiring for Customer Service Advisor jobs? The top employers for Customer Service Advisor jobs are:
What states have the most Customer Service Advisor jobs? States with the most job openings for Customer Service Advisor jobs include:
What job categories do people searching Customer Service Advisor jobs look for? The top searched job categories for Customer Service Advisor jobs are:
What are popular job titles related to Customer Service Advisor jobs? For Customer Service Advisor jobs, the most frequently searched job titles are:
Customer Service Advisor jobs near you
Infographic showing various Customer Service Advisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, and 3% Contract. Highlights an 68% Physical, 4% Hybrid, and 28% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.
Customer Service Advisor

Customer Service Advisor

AMA TechTel

Amarillo, TX • On-site

Full-time

Medical, Retirement

Posted 12 days ago

Job description

AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor.
Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.
Customer Service Advisor Job Responsibilities
  • Handle inbound sales, customer service, billing and repair issues.
  • Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers.
  • Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers.
  • Follow guidelines set up for proper call handling processes and procedures.
  • Achieve quality metrics through Quality Assurance guidelines.
  • Make outbound calls to customers to help gather information as necessary to resolve issues.
  • Sell residential product offerings to inbound callers while following correct sales procedures.
  • All other duties as assigned.

Requirements
  • Candidates must be a proven customer support professional with at least two years of call center experience.
  • Must also possess a high level of energy and motivation.
  • Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential.
  • Telecommunications experience is a plus.
  • Must have a high school diploma.
  • Spanish speaking preferred

Benefits
  • We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.

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