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Customer Accounts Advisor Jobs (NOW HIRING)

Customer Accounts Advisor

Pleasanton, TX ยท On-site

$12.75 - $15/hr

Customer Accounts Advisor . Hiring Range Minimum to Maximum: 13.00- 15.00. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to ...

Customer Accounts Advisor Pay Range 13.00- 15.00 This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive ...

Customer Accounts Advisor

Aransas Pass, TX ยท On-site

$12 - $14/hr

Customer Accounts Advisor Pay Range 12.00 - 13.00 This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive ...

Customer Accounts Advisor

Aransas Pass, TX ยท On-site

$12 - $14/hr

Customer Accounts Advisor Pay Range 13.00- 15.00 This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive ...

Customer Accounts Advisor

Pleasanton, TX

$12.75 - $15/hr

Customer Accounts Advisor . Hiring Range Minimum to Maximum: 13.00- 15.00. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to ...

Customer Accounts Advisor

Columbia, TN ยท On-site

$12.25 - $13/hr

Customer Accounts Advisor The salary range for this role is $12.25 to $13.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor

Lowell, MA ยท On-site

$17.50 - $18.50/hr

Customer Accounts Advisor The salary range for this role is $17.50 to $18.50 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor

Odessa, TX ยท On-site

$14.25 - $15/hr

Customer Accounts Advisor The salary range for this role is $14.25 to $15.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor

Vernon, TX ยท On-site

$12.25 - $13/hr

Customer Accounts Advisor The salary range for this role is $12.25 to $13.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor

Lancaster, TX ยท On-site

$13.25 - $14/hr

Customer Accounts Advisor The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor The salary range for this role is $18.50 to $19.50 per hour*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve ...

Customer Accounts Advisor

San Antonio, TX ยท On-site

$14.25 - $15/hr

Customer Accounts Advisor The salary range for this role is $14.25 to $15 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors ...

Customer Accounts Advisor

San Antonio, TX ยท On-site

$14.25 - $15/hr

Customer Accounts Advisor The salary range for this role is $14.25 to $15 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors ...

Customer Accounts Advisor

Muskegon, MI ยท On-site

$13.75 - $14.50/hr

Customer Accounts Advisor The salary range for this role is $13.75 to $14.50 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

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Customer Accounts Advisor information

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How much do customer accounts advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer accounts advisor in the United States is $13.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $14.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Accounts Advisor, and why are they important?

To thrive as a Customer Accounts Advisor, you need strong customer service skills, financial acumen, and typically a high school diploma or equivalent. Familiarity with CRM software, billing systems, and proficiency in Microsoft Office are important technical requirements. Excellent communication, problem-solving ability, and patience help you build trust and resolve customer concerns effectively. These skills ensure positive customer experiences, accurate account management, and contribute to client retention and business success.

How does a Customer Accounts Advisor typically collaborate with other departments to resolve client issues?

Customer Accounts Advisors work closely with teams such as finance, sales, and technical support to address client concerns. When a customer issue arises, Advisors often act as a liaison, gathering information from the client and coordinating with the appropriate department to ensure a timely solution. This requires strong communication skills and the ability to manage multiple priorities, as Advisors must follow up on progress and keep clients informed throughout the process. Effective collaboration helps build trust with customers and streamlines issue resolution.

What is the difference between Customer Accounts Advisor vs Customer Service Representative?

AspectCustomer Accounts AdvisorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer certifications in finance or bankingHigh school diploma or equivalent; customer service training often provided
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, online support
Industry UsageFinancial services, banking, credit companiesRetail, telecommunications, hospitality, various sectors
Common Search/ComparisonCustomer Accounts Advisor vs Customer Service Representative

The main difference is that Customer Accounts Advisors typically handle financial accounts, provide specialized advice, and work within banking or financial institutions. Customer Service Representatives generally provide general support across various industries, focusing on resolving customer inquiries and issues. While both roles require strong communication skills, Customer Accounts Advisors often need some financial knowledge or certifications, whereas Customer Service Representatives focus on customer support skills.

What does a Customer Accounts Advisor do?

A Customer Accounts Advisor is responsible for managing and maintaining relationships with clients or customers, typically handling account inquiries, resolving issues, and ensuring customer satisfaction. They often assist customers with billing questions, account updates, and payment arrangements. The role may also involve educating clients about products or services, upselling when appropriate, and maintaining accurate account records. Strong communication and problem-solving skills are essential in this position.
Who are the top companies hiring for Customer Accounts Advisor jobs? The top employers for Customer Accounts Advisor jobs are:

Customer Accounts Advisor

aan

Pleasanton, TX โ€ข On-site

$12.75 - $15/hr

Other

Posted 22 days ago


Job description

Customer Accounts Advisor

.

Hiring Range Minimum to Maximum:ย  13.00- 15.00. This position is also eligible for incentive pay based on performance.

Aaronโ€™s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.ย 
Skills for Success ย 
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaronโ€™s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.ย 
The Work ย 

  • Attainment and upkeep of customersโ€™ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phoneย 
  • Sell customers on the benefits of timely lease agreement renewal paymentsย 
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goalsย 
  • Assist with merchandise returns and guest deliveries as directed by managementย 
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returnedย 
  • Complete and maintain weekly vehicle maintenance sheet and route sheets dailyย 
  • Load, secure and protect product in company vehicleย 
  • Safely operate company vehicleย 
  • Assist the Sales Team as needed
  • Any reasonable duties requested by managementย 

Requirements

  • United States at least 21 years old with a valid stateย Driverโ€™s License and compliance with the Companyโ€™s Driver Qualificationย Policy; including satisfactory MVR (driving record). Canada at least theย age of 18.ย ย ย 
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail/customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaronโ€™s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills