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Customer Accounts Advisor Jobs (NOW HIRING)

aan

Customer Accounts Advisor

Hurst, TX

$12.75 - $13.50/hr

Customer Accounts Advisor The salary range for this role is $12.75 to $13.50 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Advisor

Lowell, MA · On-site

$17.50 - $18.50/hr

Customer Accounts Advisor The salary range for this role is $17.50 to $18.50 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Advisor

Taylorsville, UT

$14.75 - $15.50/hr

Customer Accounts Advisor The salary range for this role is $14.75 to $15.50 per hour*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve ...

aan

Customer Accounts Advisor

Fort Worth, TX

$12.75 - $13.50/hr

Customer Accounts Advisor The salary range for this role is $12.75 to $13.50 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Aarons

Customer Accounts Advisor

Florence, KY · On-site

$13.50 - $14/hr

Customer Accounts Advisor The salary range for this role is $13.50 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Advisor

Irondale, AL · On-site

$12.25 - $13.50/hr

Customer Accounts Advisor The salary range for this role is $12.25 to $13.50 per hour This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as ...

Aarons

Customer Accounts Advisor

Vancouver, WA

$18.50 - $19.50/hr

Customer Accounts Advisor The salary range for this role is $18.50 to $19.50 per hour*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve ...

aan

Customer Accounts Advisor

Erie, PA

$14.50 - $16/hr

Customer Accounts Advisor The salary range for this role is $14.50 to $16.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Advisor

Ruston, LA

$12.25 - $13/hr

Customer Accounts Advisor The salary range for this role is $12.25 to $13.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Advisor

Troy, NY · On-site

$17 - $18/hr

Customer Accounts Advisor The salary range for this role is $17.00 to $18.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Advisor

Duncan, OK

$12.25 - $13/hr

Customer Accounts Advisor The salary range for this role is $12.25 to $13.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

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How much do customer accounts advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer accounts advisor in the United States is $13.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $14.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Accounts Advisor, and why are they important?

To thrive as a Customer Accounts Advisor, you need strong customer service skills, financial acumen, and typically a high school diploma or equivalent. Familiarity with CRM software, billing systems, and proficiency in Microsoft Office are important technical requirements. Excellent communication, problem-solving ability, and patience help you build trust and resolve customer concerns effectively. These skills ensure positive customer experiences, accurate account management, and contribute to client retention and business success.

How does a Customer Accounts Advisor typically collaborate with other departments to resolve client issues?

Customer Accounts Advisors work closely with teams such as finance, sales, and technical support to address client concerns. When a customer issue arises, Advisors often act as a liaison, gathering information from the client and coordinating with the appropriate department to ensure a timely solution. This requires strong communication skills and the ability to manage multiple priorities, as Advisors must follow up on progress and keep clients informed throughout the process. Effective collaboration helps build trust with customers and streamlines issue resolution.

What is the difference between Customer Accounts Advisor vs Customer Service Representative?

AspectCustomer Accounts AdvisorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer certifications in finance or bankingHigh school diploma or equivalent; customer service training often provided
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, online support
Industry UsageFinancial services, banking, credit companiesRetail, telecommunications, hospitality, various sectors
Common Search/ComparisonCustomer Accounts Advisor vs Customer Service Representative

The main difference is that Customer Accounts Advisors typically handle financial accounts, provide specialized advice, and work within banking or financial institutions. Customer Service Representatives generally provide general support across various industries, focusing on resolving customer inquiries and issues. While both roles require strong communication skills, Customer Accounts Advisors often need some financial knowledge or certifications, whereas Customer Service Representatives focus on customer support skills.

What does a Customer Accounts Advisor do?

A Customer Accounts Advisor is responsible for managing and maintaining relationships with clients or customers, typically handling account inquiries, resolving issues, and ensuring customer satisfaction. They often assist customers with billing questions, account updates, and payment arrangements. The role may also involve educating clients about products or services, upselling when appropriate, and maintaining accurate account records. Strong communication and problem-solving skills are essential in this position.
What job categories do people searching Customer Accounts Advisor jobs look for? The top searched job categories for Customer Accounts Advisor jobs are:
What are popular job titles related to Customer Accounts Advisor jobs? For Customer Accounts Advisor jobs, the most frequently searched job titles are:
Customer Accounts Advisor jobs near you
Infographic showing various Customer Accounts Advisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $29,067 per year, or $14 per hour.

Customer Accounts Advisor

aan

Hurst, TX

$12.75 - $13.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Customer Accounts Advisor

The salary range for this role is $12.75 to $13.50 per hour/annually*. This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. 
Skills for Success  
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. 
The Work  

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone 
  • Sell customers on the benefits of timely lease agreement renewal payments 
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals 
  • Assist with merchandise returns and guest deliveries as directed by management 
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned 
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily 
  • Load, secure and protect product in company vehicle 
  • Safely operate company vehicle 
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management 

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail/customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Aaron’s Total Rewards 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

  • Paid time off, including vacation days, sick days, and holidays  
  • Medical, dental and vision insurance  
  • 401(k) plan with contribution matching  

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

**Benefits vary based on FT and PT employment status.

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