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Client Success Advisor Jobs (NOW HIRING)

PSST

Client Success Advisor

Middletown, OH · On-site

Support Staff/Client Success Advisor Date Posted: 8/2/2019 Location: Middletown Office Date Available: 08/22/2019 Closing Date: 10/22/2019 Description: Full-Time Client Success Advisor Job Summary:

PSST

Client Success Advisor

Louisville, KY

Description: Full-Time Client Success Advisor Job Summary: * I mplement new client installs, including implementation checklist, configuration, training and follow-up * Ongoing client support of PSST ...

Abaxis

OR · On-site

Platinum Client Success Advisors provide exceptional service, advisement and order-taking to clients and veterinarians that call, email, and text Platinum Performance daily. Platinum Advisors are ...

- Zoetis Belgium S.A.

OR · On-site

Platinum Client Success Advisors provide exceptional service, advisement and order-taking to clients and veterinarians that call, email, and text Platinum Performance daily. Platinum Advisors are ...

SiteCare

Client Success Advisor

Atlanta, GA · Remote

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients. This is a proactive, commercially oriented role responsible for client retention, account growth ...

SiteCare

Client Success Advisor

Atlanta, GA · On-site +1

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients. This is a proactive, commercially oriented role responsible for client retention, account growth ...

Jobgether

Client Success Advisor - Insurance Agency

Our partner is looking for a Client Success Advisor - Insurance Agency based in the United States. This role is focused on delivering high-quality, consultative service to an assigned portfolio of ...

New

SOUTH COLLEGE

Student Success Advisor

Dallas, TX · On-site

Student Success Advisor Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision ... Maintain appropriate documentation in Campus Nexus/Web Client noting all student outreach and ...

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Client Success Advisor information

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$51.3K

$86K

How much do client success advisor jobs pay per year?

As of Jul 7, 2026, the average yearly pay for client success advisor in the United States is $51,309.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $58,500.00 per year, depending on experience, location, and employer.

How does a Client Success Advisor typically collaborate with other departments to enhance the client experience?

As a Client Success Advisor, collaboration with departments such as Sales, Product, and Support is essential to ensure that clients achieve their desired outcomes. You will often act as a bridge, communicating client feedback and needs to internal teams, helping to prioritize feature requests or address service issues. This role requires strong interpersonal skills and proactive communication to align resources and maintain a seamless client journey. Regular meetings and shared documentation are common practices to facilitate effective cross-functional collaboration.

What is the difference between Client Success Advisor vs Customer Support Specialist?

AspectClient Success AdvisorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in client management or account managementHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentProactively manages client accounts, builds relationships, and ensures satisfactionResponds to customer inquiries, troubleshooting, and resolving issues
Employer & Industry UsageUsed in SaaS, consulting, and service industries focusing on client retentionCommon across tech, retail, and service sectors for customer assistance

The main difference is that a Client Success Advisor focuses on proactive relationship management and ensuring long-term client success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles require strong communication skills, but the Advisor role emphasizes strategic engagement and account growth.

What are the key skills and qualifications needed to thrive as a Client Success Advisor, and why are they important?

To thrive as a Client Success Advisor, you need strong interpersonal skills, a background in customer service or account management, and often a relevant bachelor's degree. Familiarity with CRM software like Salesforce, customer support platforms, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and empathy help build lasting client relationships and resolve issues proactively. These skills ensure clients receive value from services, driving satisfaction, retention, and business growth.

What is a Client Success Advisor?

A Client Success Advisor is a professional who works with clients to ensure they have a positive experience with a company's products or services. Their main goal is to build strong relationships, address client needs, and help clients achieve their desired outcomes. They often provide onboarding support, ongoing education, and act as a liaison between the client and internal teams. By proactively addressing concerns and identifying opportunities for improvement, Client Success Advisors help increase client satisfaction and retention.
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Client Success Advisor jobs near you
Client Success Advisor

Client Success Advisor

Hansen Talent Group

Columbia, SC • On-site

Other

Posted 5 days ago

Job description

Hansen Talent Group is seeking a Client Success Advisor to work with a large enterprise team, supporting ongoing work efforts including cost-optimization and process/product improvements.
The Client Success Advisor will be responsible for managing client relationships and the delivery of IT products, ensuring successful delivery, audit readiness and client satisfaction.
Duties:
  • Collaborate closely with client stakeholders to build and maintain relationships, assisting in defining requirements and establishing expectations for business units, technical teams and service/production groups.
  • Serve as a liaison between the client and IT teams, providing recommendations and updates throughout the delivery lifecycle.
  • Monitor work requests and workflows to ensure delivery milestones and timelines can be met, escalate efforts as need be. 
  • Develop SLA metrics based on client and business requirements, work with the technical teams during development and critical incidents to ensure SLAs can be met. 
  •  Support client budgets to identify any cost optimization or product improvement opportunities, guiding the client through options available.
  • Develop training and product support documentation for training teams. 

Qualifications: 
  • Strong experience in developing client relationships and communications through product development and delivery
  • Experience working for enterprise clients and delivery management
  • Knowledge of IT infrastructure and applications 
Hansen Talent Group logo

About Hansen Talent Group

Sourced by ZipRecruiter

Hansen Talent Group is a Staffing Firm, headquartered in Columbia, SC, that is focused on Information Technology, Professional and Executive Search Services. HTG provides talent on a Contract, Contract to hire and Direct placement basis for Project based or Long term Engagements. HTG services Companies in Commercial, Retail, Health care, Insurance, Banking, Manufacturing and Government Vertical Markets. We have opportunities in Cities across the Southeast including Dallas, Atlanta, Charlotte, Raleigh, Columbia and Charleston. ​We partner with our Client’s IT leadership to achieve a deep understanding of the Environment and Technology Initiatives. Our goal is to provide our Clients with Highly Qualified, Highly Motivated individuals who make an immediate positive impact on productivity which in turn helps our clients meet their Business objectives.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Sullivans Island, SC, US

Year founded

1995

Social media

Facebook

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