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Client Success Advisor Jobs in Alberta (NOW HIRING)

Long View Systems

Client Success, Manager

Calgary, AB · On-site

We are looking for a dynamic and results-driven Manager, Client Success for our Calgary branch ... Develop strong relationships with key stakeholders, becoming a trusted advisor who understands ...

Blackline Safety

Client Success Manager

Calgary, AB · Hybrid

The Client Success Manager is responsible for building strong relationships with clients, ensuring ... This role bridges the gap between sales and support, acting as a trusted advisor to clients and a ...

Avetta, LLC

Client Success Manager I

Calgary, AB · Hybrid

Maintain client momentum after launch by using critical success factors aligned to the client journey to increase adoption of the Avetta platform over time. * Serving as the trusted advisor for ...

Royal Bank of Canada

Client Advisor

Red Deer, AB · On-site

This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...

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All JobsClient Success Advisor JobsClient Success Advisor Jobs in Alberta

Client Success Advisor information

See Alberta salary details

$20.5K

$55.3K

$125K

How much do client success advisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client success advisor in Alberta is $55,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $59,500.00 per year, depending on experience, location, and employer.

What is a client success advisor?

A Client Success Advisor is a professional who works with clients to ensure they have a positive experience with a company's products or services. Their main goal is to build strong relationships, address client needs, and help clients achieve their desired outcomes. They often provide onboarding support, ongoing education, and act as a liaison between the client and internal teams. By proactively addressing concerns and identifying opportunities for improvement, Client Success Advisors help increase client satisfaction and retention.

What skills and qualifications are needed to thrive as a client success advisor?

To thrive as a Client Success Advisor, you need strong interpersonal skills, a background in customer service or account management, and often a relevant bachelor's degree. Familiarity with CRM software like Salesforce, customer support platforms, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and empathy help build lasting client relationships and resolve issues proactively. These skills ensure clients receive value from services, driving satisfaction, retention, and business growth.

How does a client success advisor typically collaborate with other departments to enhance the client experience?

As a Client Success Advisor, collaboration with departments such as Sales, Product, and Support is essential to ensure that clients achieve their desired outcomes. You will often act as a bridge, communicating client feedback and needs to internal teams, helping to prioritize feature requests or address service issues. This role requires strong interpersonal skills and proactive communication to align resources and maintain a seamless client journey. Regular meetings and shared documentation are common practices to facilitate effective cross-functional collaboration.

What is the difference between Client Success Advisor vs Customer Support Specialist?

AspectClient Success AdvisorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in client management or account managementHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentProactively manages client accounts, builds relationships, and ensures satisfactionResponds to customer inquiries, troubleshooting, and resolving issues
Employer & Industry UsageUsed in SaaS, consulting, and service industries focusing on client retentionCommon across tech, retail, and service sectors for customer assistance

The main difference is that a Client Success Advisor focuses on proactive relationship management and ensuring long-term client success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles require strong communication skills, but the Advisor role emphasizes strategic engagement and account growth.

What job categories do people searching Client Success Advisor jobs in Alberta look for?

The top searched job categories for Client Success Advisor jobs in Alberta are:

What cities in Alberta are hiring for Client Success Advisor jobs?

Cities in Alberta with the most Client Success Advisor job openings:

Client Success Advisor jobs near you
Infographic showing various Client Success Advisor job openings in Alberta as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $55,306 per year, or $26.6 per hour.

Client Success, Manager

Long View Systems

Calgary, AB • On-site

Full-time

Posted 10 days ago

Key responsibilities

  • Own the delivery of services and projects across the client portfolio, ensuring commitments and service level agreements are met or exceeded.

  • Build and maintain strong relationships with key client stakeholders to understand their needs and help achieve better outcomes through technology.

  • Lead and develop a high-performing team through coaching, mentorship, and career development initiatives.

Job description

Long View. A career that helps you get more out of life.
 
A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers - and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you'll see how our company's core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Are you a people-first IT leader who knows how to turn great teams into great client outcomes? Do you thrive at the intersection of people leadership, client relationships, service excellence, and business performance?

We are looking for a dynamic and results-driven Manager, Client Success for our Calgary branch! This is more than a service delivery role. You'll have meaningful ownership of a portfolio of clients, the people who support them, and the business results that come with it. You'll lead teams, strengthen executive and operational client relationships, drive service excellence, manage financial performance, and help identify opportunities to grow and deepen our partnerships.

Success in this role means creating an environment where our people grow, our clients succeed, and our business performs.

A Day in the Life:

  • Lead and develop great people. Build a high-performing team through coaching, mentorship, clear expectations, accountability, and meaningful career development.

  • Own the client experience. Take accountability for the successful delivery of services and projects across your portfolio, ensuring commitments, Service Level Agreements, and expectations are consistently met - and looking for opportunities to exceed them.

  • Build trusted client relationships. Develop strong relationships with key stakeholders, becoming a trusted advisor who understands their business, anticipates their needs, and helps them achieve better outcomes through technology.

  • Run the business. Own the financial performance of your portfolio, including forecasting, budgeting, resource planning, capacity management, and profitability.

  • Drive operational excellence. Monitor service performance, delivery quality, capacity, risks, and client sentiment, taking proactive action before issues become problems.

  • Take ownership of major incidents and escalations, bringing the right people together, maintaining clear communication, driving resolution, and ensuring lessons learned translate into meaningful improvement.

  • Create opportunities for growth. Partner with Account Managers and internal teams to understand client priorities, identify opportunities, and expand the value Long View delivers.

  • Develop capability for the future. Understand the skills your clients will need next and help your people build the technical, consulting, and leadership capabilities required to meet that demand.

  • Connect people to purpose. Keep your team informed and engaged around company priorities, client successes, organizational developments, and Long View's culture and values.

  • Make things better. Challenge the status quo, remove friction, improve processes, and continuously look for ways to improve the experience for our people and our clients.

What You Bring:

  • 10+ years of professional experience in a consulting, managed services, technology services, or client-facing IT environment

  • 5+ years of leadership experience with direct people management responsibilities, including operational and financial accountability

  • 5+ years of experience working within ITIL-based service management environments

  • Proven experience leading service delivery, project delivery, and customer success initiatives within complex enterprise environments

  • Demonstrated ability to lead, mentor, coach, and develop high-performing technical teams

  • Strong financial acumen with experience forecasting, managing budgets, tracking profitability, and driving business results

  • Exceptional client relationship management and stakeholder engagement skills

  • Proven ability to manage competing priorities while maintaining a high standard of customer satisfaction and service excellence

  • Experience managing incidents, escalations, change management processes, and continuous improvement initiatives

  • Excellent communication, presentation, organizational, and problem-solving skills

  • Strong understanding of resource planning, capacity management, and operational performance metrics

  • Passion for delivering exceptional client experiences and driving measurable business outcomes

  • Ability to demonstrate initiative, sound judgment, and a proactive leadership approach

  • Commitment to mentoring team members and fostering a positive, inclusive, and growth-oriented culture

  • Flexibility to occasionally adjust working hours to support client requirements, critical incidents, or business needs

Why Work at Long View:

  • Great people and culture

  • Interesting work - Be part of exciting projects while accessing all the latest technologies

  • Flexible environment - A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness

  • Fun is one of our core values

$106,400 - $139,650 a year
Expected Base Salary. Plus additional variable incentives.
Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View's mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know
To help streamline our hiring process, we may use AI-powered tools to support activities such as application review and interview evaluation. These tools assist our team but do not make hiring decisions. We encourage candidates to share their own experiences and perspectives throughout the process so we can get to know the person behind the application. We are committed to fair, transparent, and inclusive hiring practices. If you have questions or need accommodation at any stage, please contact us.
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