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Client Success Advisor Jobs (NOW HIRING)

University of Mary

Student Success Advisor

Bismarck, ND · On-site

Student Success Advisor The University of Mary is seeking a full-time Student Success Advisor to ... Maintaining client/prospect relationships throughout a community * Proficient in the use of ...

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Dow Jones

Director, Client Success

New York, NY · On-site

The Client Success Group is a team of post-sale leaders responsible for ensuring the successful ... Proven ability to operate as a strategic advisor to senior stakeholders, with experience ...

Cvent

Customer Success Advisor

Mclean, VA · On-site

$47K - $60K/yr

As an advisor, you will join our dynamic, close-knit Client Services department and gain best-in ... Customer Success Advisors serve as our customers' primary point of contact while they are using ...

Cvent

Customer Success Advisor

Tysons, VA · On-site

$47K - $60K/yr

As an advisor, you will join our dynamic, close-knit Client Services department and gain best-in ... Customer Success Advisors serve as our customers' primary point of contact while they are using ...

Varsity Technologies

Client Success Manager

Boston, MA · On-site

Our Client Success Managers (CSMs) are strategic partners who help mission-driven organizations ... Acting as trusted advisors, CSMs understand both the business and technical landscape, ensuring ...

ATB Technologies

Client Success Manager

Chesterfield, MO · On-site

$65K - $90K/yr

The Client Success Manager is responsible for building trusted advisor relationships, driving proactive communication, monitoring client health, and partnering across internal teams to deliver a ...

Pave Bank

Client Success Associate

You will be a critical voice for the client internally and a trusted advisor externally, contributing directly to the company's growth and product evolution. As a Client Success Associate, you will ...

ATB Technologies

Client Success Manager

Chesterfield, MO · On-site

$65K - $90K/yr

The Client Success Manager is responsible for building trusted advisor relationships, driving proactive communication, monitoring client health, and partnering across internal teams to deliver a ...

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Client Success Advisor information

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$21K

$51.3K

$86K

How much do client success advisor jobs pay per year?

As of Jul 7, 2026, the average yearly pay for client success advisor in the United States is $51,309.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $58,500.00 per year, depending on experience, location, and employer.

How does a Client Success Advisor typically collaborate with other departments to enhance the client experience?

As a Client Success Advisor, collaboration with departments such as Sales, Product, and Support is essential to ensure that clients achieve their desired outcomes. You will often act as a bridge, communicating client feedback and needs to internal teams, helping to prioritize feature requests or address service issues. This role requires strong interpersonal skills and proactive communication to align resources and maintain a seamless client journey. Regular meetings and shared documentation are common practices to facilitate effective cross-functional collaboration.

What is the difference between Client Success Advisor vs Customer Support Specialist?

AspectClient Success AdvisorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in client management or account managementHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentProactively manages client accounts, builds relationships, and ensures satisfactionResponds to customer inquiries, troubleshooting, and resolving issues
Employer & Industry UsageUsed in SaaS, consulting, and service industries focusing on client retentionCommon across tech, retail, and service sectors for customer assistance

The main difference is that a Client Success Advisor focuses on proactive relationship management and ensuring long-term client success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles require strong communication skills, but the Advisor role emphasizes strategic engagement and account growth.

What are the key skills and qualifications needed to thrive as a Client Success Advisor, and why are they important?

To thrive as a Client Success Advisor, you need strong interpersonal skills, a background in customer service or account management, and often a relevant bachelor's degree. Familiarity with CRM software like Salesforce, customer support platforms, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and empathy help build lasting client relationships and resolve issues proactively. These skills ensure clients receive value from services, driving satisfaction, retention, and business growth.

What is a Client Success Advisor?

A Client Success Advisor is a professional who works with clients to ensure they have a positive experience with a company's products or services. Their main goal is to build strong relationships, address client needs, and help clients achieve their desired outcomes. They often provide onboarding support, ongoing education, and act as a liaison between the client and internal teams. By proactively addressing concerns and identifying opportunities for improvement, Client Success Advisors help increase client satisfaction and retention.
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Client Success Advisor jobs near you
Student Success Advisor

Student Success Advisor

SOUTH COLLEGE

Farmers Branch, TX • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Description

Student Success Advisor


Benefits

  • Front Loaded PTO
  • Tuition Assistance
  • Medical, Dental, Vision
  • 401(k) - with Employer Contribution

South College - We are one of the nation's fastest growing institutions of higher learning ... come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.


Over 20,000 Students

10 Campuses

Competency Based Education

Online


Student Success Advisor Description

We are currently seeking an experienced academic advisor to join the South College, Dallas team of Student Success Advisors (SSA). SSAs help the students set and achieve academic goals, acquire relevant information and services, and make responsible decisions consistent with interests, goals, abilities, and degree requirements.


The successful candidate will have knowledge and understanding of academic advising practices and be skilled in applying these practices in their work. They will understand the process of academic advising and how to deliver a personalized advising experience to each student, which includes academic outreach to at risk students, sharing program requirements, registration, and career planning.

Responsibilities:

  • Works closely with the Senior Director of Student Success/Director of Student Success on a daily basis to support individual and overall team success.
  • Help manage the student life cycle; new, continuing and re-entry. Assist students in understanding South College academic policies and procedures.
  • Meet with student advisee at the time of acceptance to the College to assist with acclimation to academic life including registering for courses, establishing goals and overcoming obstacles.
  • Proactively contact at-risk student advisees each week to provide resources and/or escalate issues to appropriate professionals (Director of Student Success, Dean of Academic and Student Services).
  • Assist in monitoring and managing student retention expectations for all students to achieve targeted persistence rates.
  • Meet with current students a minimum of once each quarter to register for the upcoming quarter, review academic plan, promote future goals, and address any areas of concern.
  • Consistently manage outlined Activities per QEP (Q1/Q2 Check ins and At Risk, Follow UP).
  • Monitor student progress for all students placed on probation and/or warning. Facilitate adherence to academic plan (if applicable.)
  • Maintain appropriate documentation in Campus Nexus/Web Client noting all student outreach and complete activities.
  • Assist and support institutional or department activities as assigned (welcome sessions, graduation, campus meetings, student programs etc.).
  • Other duties as deemed appropriate by the supervisor.

Requirements

Education

  • Bachelor's Degree Required (degree in Education, Psychology, Social Work, or a related field preferred.)

Experience

  • One to three years' experience working in a post-secondary setting preferred.

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