ZipRecruiter

Log In

2

Work From Home Customer Success Manager Remote Jobs

Post Script

Senior Customer Success Manager

$100K - $117K/yr

Senior Customer Success Manager Remote Postscript is the AI messaging platform trusted by 20,000 ... Fully remote work culture - work from anywhere. * Fun, collaborative team passionate about e ...

Wing Assistant

Customer Success Manager Coach

Customer Success Manager Coach We are seeking a Customer Success Manager Coach to develop, support ... Work-from-Home & Remote Schedule: US Time Zone (Night Shift) Starting Salary: Php 50,000 - Php 70 ...

Books Are Fun

Jr Customer Success Manager

$45K - $50K/yr

Working Conditions: - This is a remote position. Physical Requirements: - Prolonged periods of ... Work from home * Cultural connections such as our Quarterly Book Club Pay This is a full-time ...

Arcana Analytics

Customer Success Manager

Customer Success Manager Remote Job Title: Customer Success Manager About Us: We are seeking ... Work closely with other departments (Sales, Product, and Engineering) to address customer concerns ...

Cosán Group

Customer Success Manager

Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally ... Hybrid (Tampa, FL) or Remote (Texas, Arizona, Tennessee, North Carolina, Georgia). * Travel:

Cosán Group

Customer Success Manager

Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally ... Hybrid (Tampa, FL) or Remote (Texas, Arizona, Tennessee, North Carolina, Georgia). * Travel:

Govcio LLC

Customer Success Manager (Remote)

Own a portfolio of internal customers and build deep relationships across their organizations, from ... Help workgroups set up their resources and migrate their work loads * Collaborate with the on-prem ...

Avanti Recruitment

Customer Success Manager

Customer Success Manager Remote First | Permanent Help Businesses Succeed With Market-Leading SaaS ... Do you enjoy building relationships, solving problems and helping customers get the most from ...

Hidden Layer

Customer Success Manager

Customer Success Manager Remote Customer Success Manager- Remote You'll be the go-to person for a ... HiddenLayer protects the world's most valuable technologies from adversarial AI attacks. We were ...

New

next page

Showing results 1-20

All JobsRemote JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsWork From Home Customer Success Manager Remote Jobs

Work From Home Customer Success Manager Remote information

See salary details

$32.5K

$83.1K

$140K

How much do work from home customer success manager remote jobs pay per year?

As of Sep 14, 2026, the average yearly pay for work from home customer success manager remote in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does a work from home customer success manager do?

A Work From Home Customer Success Manager is responsible for building and maintaining strong relationships with customers to ensure they are satisfied with a company’s products or services. Working remotely, they proactively assist customers, address concerns, and help them achieve their goals through the effective use of the product. Their duties often include onboarding new clients, providing product training, resolving issues, and acting as the main point of contact for customer inquiries. By working from home, they utilize digital communication tools to stay connected with clients and internal teams. Their ultimate goal is to drive customer retention and foster long-term loyalty.

What are the key skills and qualifications needed to thrive as a work from home customer success manager, and why are they important?

To thrive as a Work From Home Customer Success Manager, you need strong communication, problem-solving abilities, and experience with account management, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms such as Salesforce or Zendesk and proficiency in virtual communication tools are typically required. Exceptional empathy, organizational skills, and the ability to work independently set top performers apart in this role. These skills ensure customers are supported effectively, driving satisfaction and retention in a remote environment.

What are some typical challenges faced by remote customer success managers, and how can they be addressed?

Remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and maintaining clear communication across virtual channels. To overcome these, it's important to use video calls, regular check-ins, and collaborative tools to foster connection and transparency with clients and internal teams. Additionally, proactively managing your schedule and prioritizing tasks can help you stay organized and responsive, which is crucial for delivering high-quality customer support and driving customer satisfaction in a remote setting.

What is the difference between Work From Home Customer Success Manager Remote vs Work From Home Account Manager Remote?

AspectWork From Home Customer Success Manager RemoteWork From Home Account Manager Remote
CredentialsTypically requires a bachelor's degree in business, marketing, or related field; customer success certifications are a plusUsually requires a bachelor's degree; sales or account management certifications can be beneficial
Work EnvironmentRemote, collaborative with customer success teams, and client-facingRemote, focused on managing client accounts, sales, and renewals
Employer & Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and service sectors

Both roles are remote, client-focused positions in similar industries. Customer Success Managers focus on onboarding, retention, and customer satisfaction, while Account Managers emphasize managing client accounts, renewals, and upselling. The key difference lies in their primary objectives: retention versus sales growth.

More about Work From Home Customer Success Manager Remote jobs

What cities are hiring for Work From Home Customer Success Manager Remote jobs?

Cities with the most Work From Home Customer Success Manager Remote job openings:

What states have the most Work From Home Customer Success Manager Remote jobs?

States with the most job openings for Work From Home Customer Success Manager Remote jobs include:

What are popular job titles related to Work From Home Customer Success Manager Remote jobs?

For Work From Home Customer Success Manager Remote jobs, the most frequently searched job titles are:

Work From Home Customer Success Manager Remote jobs near you
Infographic showing various Work From Home Customer Success Manager Remote job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Remote

Wayvia (formerly PriceSpider)
See more jobs at Wayvia (formerly PriceSpider)external

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Customer Success Manager

Remote, USA

At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you. We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible. At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other.

The Customer Success Manager is responsible for owning a designated book of business and managing the complete customer lifecycle, from onboarding to renewal. This role requires executing at a high level to achieve goals related to retention, growth, and customer satisfaction.

Essential Function & Responsibilities:

  • Manage full customer lifecycle: onboarding, adoption, expansion selling, and renewals.
  • Lead customer retention initiatives and strategies.
  • Collaborate with new sales and internal teams to onboard and support new customers, becoming trusted advisors to existing customers.
  • Develop expertise in e-commerce and our product suite, providing valuable insights to customers for achieving business objectives through data analysis and reporting.
  • Create success plans and conduct executive-level quarterly business reviews.
  • Build cross-functional relationships at both user and executive levels across multiple internal teams and brands.

Minimum Qualifications:

  • Bachelor's Degree or equivalent experience.
  • Experience in Account Management or Customer Success working in digital media, e-commerce, technology platforms and/or a SaaS company.
  • Proven ability to manage and grow a substantial book of business and share best practices with peers.
  • Experience with major retailers (e.g., Amazon, Best Buy, Walmart) is a plus.
  • Strong multitasking and prioritization skills; ability to manage competing priorities effectively.
  • Project Management experience or skills are strongly desired
  • Account planning is a plus
  • Experience with Google Analytics and Digital Marketing are strongly desired
  • Previous experience with performance-based compensation tied to sales/revenue and retention goals.

Benefits:

  • Flexible work-from-home arrangements
  • 401K Match
  • Flexible vacation
  • Medical/Dental/Vision
  • 16 weeks of paid parental leave (US)
  • Technical stipend
  • Professional development programs
  • Wellness programs

This is a remote position open to candidates based in the United States.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.

Apply