Lead, coach and manage the Customer Success Associates Team who handle the scheduling and tracking service inquiries. * Serve as escalation point for complex or urgent customer issues related to ...
Lead, coach and manage the Customer Success Associates Team who handle the scheduling and tracking service inquiries. * Serve as escalation point for complex or urgent customer issues related to ...
Customer Success Manager SS&C Blue Prism Document Automation is seeking a Customer Success Manager ... Serve as customers' trusted advisor and partner with sales, professional services, legal, finance ...
Customer Success Manager SS&C Blue Prism Document Automation is seeking a Customer Success Manager ... Serve as customers' trusted advisor and partner with sales, professional services, legal, finance ...
Service focused / ticket-based CS role * Pure farmer / relationship maintainer * Sales rep with a ... Customer Success Management Expertise in designing and implementing customer success strategies to ...
Service focused / ticket-based CS role * Pure farmer / relationship maintainer * Sales rep with a ... Customer Success Management Expertise in designing and implementing customer success strategies to ...
The Customer Success Manager will use data generated from normal business operations, customer support/service engagements, and other data sets to create a picture of customer needs and what ...
Quick apply
The Customer Success Manager will use data generated from normal business operations, customer support/service engagements, and other data sets to create a picture of customer needs and what ...
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...
Customer Success Manager
Santa Clara, CA · On-site
Customer Success Manager (CSM): 3+ years of professional services or business support experience. Focuses on seamless onboarding execution, predefined success tracking, and linking core business ...
Quick apply
Customer Success Manager
Santa Clara, CA · On-site
Customer Success Manager (CSM): 3+ years of professional services or business support experience. Focuses on seamless onboarding execution, predefined success tracking, and linking core business ...
Customer Success Manager Mamba Logistics is seeking a proactive, organized, and relationship ... Shipment & Service Coordination * Coordinate with logistics and operations teams to support ...
Customer Success Manager Mamba Logistics is seeking a proactive, organized, and relationship ... Shipment & Service Coordination * Coordinate with logistics and operations teams to support ...
Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course ...
Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course ...
NY · On-site
$60 - $80/hr
Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course ...
New
NY · On-site
$60 - $80/hr
Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course ...
New
Customer Success Manager / Eagan, MN or Virtual (US) Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected ...
Customer Success Manager / Eagan, MN or Virtual (US) Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected ...
Customer Success Manager
Ann Arbor, MI · On-site
Minimum of 5 years in a customer service, inside sales or related field EXPERIENCE REQUIREMENTS * Proven experience in a customer-facing role, such as customer success, account management, or sales ...
Customer Success Manager
Ann Arbor, MI · On-site
Minimum of 5 years in a customer service, inside sales or related field EXPERIENCE REQUIREMENTS * Proven experience in a customer-facing role, such as customer success, account management, or sales ...
Customer Success Manager
Manhattan, NY · On-site
Pointone Customer Success Manager PointOne is reinventing how law firms operate. Our AI-powered ... Previous customer service experience is a plus You're excited to work in-person at an early-stage ...
Customer Success Manager
Manhattan, NY · On-site
Pointone Customer Success Manager PointOne is reinventing how law firms operate. Our AI-powered ... Previous customer service experience is a plus You're excited to work in-person at an early-stage ...
Customer Success Manager
San Antonio, TX · On-site
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS) company in today's climate. You will be responsible for developing and strengthening relationships ...
Customer Success Manager
San Antonio, TX · On-site
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS) company in today's climate. You will be responsible for developing and strengthening relationships ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager
Holmdel, NJ · On-site
$125 - $150/hr
With over 8,000 customers around the globe, our platform helps these hardworking service ... The Customer Success Manager is a key enterprise-facing leadership position responsible for ...
Customer Success Manager
Holmdel, NJ · On-site
$125 - $150/hr
With over 8,000 customers around the globe, our platform helps these hardworking service ... The Customer Success Manager is a key enterprise-facing leadership position responsible for ...
Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Customer Success Manager
California, MO · On-site
$100 - $125/hr
Professional development services. * Paid time off for new parents. Company Overview At Revvim, we ... The Customer Success Manager works to drive value that leads to expansion, revenue growth, and ...
Customer Success Manager
California, MO · On-site
$100 - $125/hr
Professional development services. * Paid time off for new parents. Company Overview At Revvim, we ... The Customer Success Manager works to drive value that leads to expansion, revenue growth, and ...
Customer Success Manager
Rocky Hill, CT · On-site
Customer Success Manager As a Customer Success Manager, you will serve as a strategic partner to ... Adopt: Drive service adoption through customer training, engagement, and best practices * Expand:
Customer Success Manager
Rocky Hill, CT · On-site
Customer Success Manager As a Customer Success Manager, you will serve as a strategic partner to ... Adopt: Drive service adoption through customer training, engagement, and best practices * Expand:
The Customer Success Manager will serve as the primary strategic partner for a portfolio of ... Services. * Experience supporting enterprise healthcare software, SaaS platforms, clinical ...
The Customer Success Manager will serve as the primary strategic partner for a portfolio of ... Services. * Experience supporting enterprise healthcare software, SaaS platforms, clinical ...
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Service Success Manager information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do customer service success manager jobs pay per year?
As of Sep 8, 2026, the average yearly pay for customer service success manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
What states have the most Customer Service Success Manager jobs?
States with the most job openings for Customer Service Success Manager jobs include:
What are popular job titles related to Customer Service Success Manager jobs?
For Customer Service Success Manager jobs, the most frequently searched job titles are:
Customer Service (Success) Manager
Dallas, TX • On-site
MW Logistcs, LLC
Other
Re-posted 4 days ago
Job description
Customer Service Manager
MW Logistics, LLC is a privately held, asset light third-party logistics provider offering customized solutions to meet our customer's shipping needs. We proudly support Fortune 50 clients across North America, and have never lost site of what matters most: delivering with integrity and building strong, lasting partnerships.
We are seeking a Customer Service Manager to join our team at MW Logistics, LLC. In this role, you will be responsible for overseeing customer service operations, ensuring customer satisfaction, and driving process improvements within our logistics framework. This position is crucial for maintaining our commitment to excellence in service delivery.
Responsibilities:
- Lead, coach and manage the Customer Success Associates Team who handle the scheduling and tracking service inquiries.
- Serve as escalation point for complex or urgent customer issues related to shipments, delays, accessorial charges or carrier performance.
- Develop and implement strategies for process improvement to enhance customer satisfaction and attainments of KPI's internally and with customers.
- Coordinate with logistics and operations teams to resolve customer inquiries and issues promptly.
- Monitor key performance indicators (KPIs) related to customer service effectiveness.
- Train and mentor staff on best practices in customer service and logistics processes.
- Foster strong relationships with customers to understand their needs and expectations.
- Coordinate new customer onboarding from start to implementation: coordinate teams on set-up, account implementation and conducting service expectation and training meetings.
Requirements:
- Bachelor's degree in Supply Chain Management, Business, Logistics or related field REQUIRED
- 3 - 5 years experience required in logistics, freight brokerage, or transportation with at least 2 years directly managing a team.
- Strong understanding of freight operations, transportation modes and industry terminology.
- Experience with Transportation Management Systems (TMS) - McLeod preferred
- Excellent organization, multi-tasking, and problem solving skills.
- Outstanding verbal and written communication skills with a customer first approach.
- Ability to work in a fast paced, deadline driven environment.
- Ability to analyze data and implement process improvements effectively.
- Familiarity with EDI and freight tracking technologies preferred.
If you are passionate about delivering exceptional customer service in the logistics industry, we invite you to apply today and become a vital part of our team at MW Logistics, LLC!