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Assistant Customer Success Manager Jobs (NOW HIRING)

About the job Customer Success Manager We are looking for a customer success manager who can ... Process milestones for the clients and employees to work toward * Assist customers with setting up ...

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

The Customer Success Manager is responsible for leading and managing the customer success team ... Ensure the customer success team is equipped with the necessary knowledge to assist customers with ...

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

The Customer Success Manager will regularly provide best practice recommendations, expert-level application support, assist clients in solving point-in-time challenges, and partner with the client to ...

The Customer Success Manager will join the Customer Success team in executing SchoolMint's Customer ... assist customers to successfully reach each milestone * Support annual critical milestones from ...

The Customer Success Manager will apply knowledge, experience, interpersonal skills, and ... Identify and assist in additional end user training and adoption opportunities * Identify new ...

Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients ... Work with IT and vendor partners to troubleshoot and resolve technical issues. * Assist with audits ...

Customer Success Manager We're looking for a Customer Success Manager who will own the entire post-onboarding customer lifecycle, building strong relationships to drive adoption, retention, and ...

An overview of this role As a Customer Success Manager, you'll help GitLab customers realize the ... GitLab. * Assist customers with expert deployment guidance, operational best practices, and ...

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

As the Customer Success Manager , you will play a critical role within the ChargeAfter Customer Success team, focused on maximizing customer value by driving adoption, performance, and long-term ...

Join our growing team as a Customer Success Manager. At Track, we combine deep hospitality ... and assist with configuration updates that align with customer goals. - Collaborate with the ...

Customer Success Manager (CSM) Location: Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the Connected Safety Platform dedicated to keeping medical personnel ...

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Assistant Customer Success Manager information

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$32.5K

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How much do assistant customer success manager jobs pay per year?

As of May 29, 2026, the average yearly pay for assistant customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Customer Success Manager, and why are they important?

To thrive as an Assistant Customer Success Manager, you need strong customer relationship management skills, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data analysis tools, is often required. Excellent communication, active listening, and a collaborative mindset are standout soft skills for this position. These skills are vital for ensuring customer satisfaction, resolving issues efficiently, and supporting the success of both clients and the organization.

What are some common challenges faced by Assistant Customer Success Managers, and how can they be effectively addressed?

Assistant Customer Success Managers often encounter challenges such as managing multiple client accounts simultaneously, ensuring timely communication, and balancing customer needs with company objectives. To effectively address these, strong organizational skills and proactive communication are essential. Leveraging customer relationship management (CRM) tools, regularly checking in with clients, and working closely with senior team members can help maintain high customer satisfaction while supporting the broader success strategy.

What does an Assistant Customer Success Manager do?

An Assistant Customer Success Manager supports the customer success team by helping clients achieve their goals with a company's products or services. They assist in onboarding new customers, addressing client inquiries, and ensuring overall customer satisfaction. Their role involves monitoring customer usage, gathering feedback, and escalating issues to senior team members when necessary. Ultimately, they help to build strong client relationships and contribute to customer retention.
What cities are hiring for Assistant Customer Success Manager jobs? Cities with the most Assistant Customer Success Manager job openings:
What are the most commonly searched types of Customer Success Manager jobs? The most popular types of Customer Success Manager jobs are:
What states have the most Assistant Customer Success Manager jobs? States with the most job openings for Assistant Customer Success Manager jobs include:

Customer Success Manager

We Recruit

Los Angeles, CA

Other

Posted 23 days ago


Job description

About the job Customer Success Manager
We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase your business revenue potentials and minimize churn rates.
A Customer Success Managers responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order lasting process ownership with the business itself.
Ultimately, you will work directly with clients to help solve their problems and ensure their satisfaction while they are an active account with us. You will also work closely with other employees to ensure customer questions and concerns are addressed in a timely manner.
Responsibilities

  • Establish clear client retention goals
  • Process milestones for the clients and employees to work toward
  • Assist customers with setting up and navigating programs or software
  • Promote the value of the product
  • Upsell services and products with the brand image
  • Promote value through customer experience
  • Assist in creating training courses and educational materials
  • Review customer complaints and concerns and seek to improve the customer experience
Requirements and skills
  • Proven work experience as a Customer Success Manager or similar role
  • Experience working with brand image and promoting value through customer experience
  • Exceptional ability to communicate and foster positive business relationships
  • Technical skills required, as they relate to the use of the product or service
  • Accountability and personal organization are essential
  • Experience in managing a diverse group and training each according to company standards
  • A communications or marketing degree is preferred

We Recruit does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law.
We Recruit encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.