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Assistant Customer Success Manager Jobs (NOW HIRING)

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...

Customer Success Manager At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made ...

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...

Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients ... Work with IT and vendor partners to troubleshoot and resolve technical issues. * Assist with audits ...

Manager, Customer Success

Washington, DC · On-site

$110 - $170/hr

The Customer Success Manager is responsible for leading and managing the customer success team ... Ensure the customer success team is equipped with the necessary knowledge to assist customers with ...

Customer Success Manager

Lafayette, LA · On-site

$35K - $55K/yr

Customer Success Manager - Spray Drones DMR Technologies is seeking a relationship-driven Customer ... Help first-time drone operators become confident users. * Assist with startup, maintenance ...

The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AI-enabled legal technology platforms, including Epiq AI, Epiq Discover, and Epiq Assist. This ...

Customer Success Manager

Kansas City, MO · On-site

$33.65 - $63.65/hr

Oracle Health Customer Success Manager The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous ...

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AI-enabled legal technology platforms, including Epiq AI, Epiq Discover, and Epiq Assist. This ...

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

Occasionally assist with in-person, onsite implementations when necessary Ongoing Customer Success ... Manage renewals and work to maximize retention and long-term value * Identify opportunities for ...

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

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Assistant Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do assistant customer success manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for assistant customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does an assistant customer success manager do?

An Assistant Customer Success Manager supports the customer success team by helping clients achieve their goals with a company's products or services. They assist in onboarding new customers, addressing client inquiries, and ensuring overall customer satisfaction. Their role involves monitoring customer usage, gathering feedback, and escalating issues to senior team members when necessary. Ultimately, they help to build strong client relationships and contribute to customer retention.

What are some common challenges faced by assistant customer success managers, and how can they be effectively addressed?

Assistant Customer Success Managers often encounter challenges such as managing multiple client accounts simultaneously, ensuring timely communication, and balancing customer needs with company objectives. To effectively address these, strong organizational skills and proactive communication are essential. Leveraging customer relationship management (CRM) tools, regularly checking in with clients, and working closely with senior team members can help maintain high customer satisfaction while supporting the broader success strategy.

What are the key skills and qualifications needed to thrive as an assistant customer success manager, and why are they important?

To thrive as an Assistant Customer Success Manager, you need strong customer relationship management skills, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data analysis tools, is often required. Excellent communication, active listening, and a collaborative mindset are standout soft skills for this position. These skills are vital for ensuring customer satisfaction, resolving issues efficiently, and supporting the success of both clients and the organization.

What cities are hiring for Assistant Customer Success Manager jobs?

Cities with the most Assistant Customer Success Manager job openings:

What are the most commonly searched types of Customer Success Manager jobs?

The most popular types of Customer Success Manager jobs are:

What states have the most Assistant Customer Success Manager jobs?

States with the most job openings for Assistant Customer Success Manager jobs include:

Customer Success Manager

Lawyer.com

Basking Ridge, NJ

Full-time

Medical, Dental, Vision, PTO

Re-posted 14 days ago


Job description

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.

Requirements

  • Proven work experience as a Customer Success Manager or similar role
  • Experience working with brand image and promoting value through customer experience
  • Exceptional ability to communicate and foster positive business relationships
  • Technical skills required, as they relate to the use of the product or service
  • Accountability and personal organization are essential
  • Experience in managing a diverse portfolio of clients, and their success with our products.
  • A communications or marketing degree is preferred
  • Benefits


    • Very competitive salary and bonuses
    • Stock options
    • Generous vacation policy including up to 8 weeks long service leave.
    • Medical, dental and vision healthcare insurance
    • Health-oriented work environment including sit/stand electric desks/treadmills.
    • Fun company events, theme Fridays, summer hours, voted a best place to work in NJ
    • Streamlined management reporting and decision making