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Assistant Customer Success Manager Jobs (NOW HIRING)

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

Customer Success Manager The Customer Success Manager is responsible for leading and managing the ... Ensure the customer success team is equipped with the necessary knowledge to assist customers with ...

StarTech.com

Customer Success Manager

Boston, MA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Chicago, IL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Responsive

Customer Success Manager

Portland, OR

$85K - $95K/yr

... - Assist with the onboarding of new Customer Success Managers - Build resources for customers to improve their experience with Responsive - Other duties as assigned Experience - 1-3+ years of ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Clever Devices

Customer Success Manager

Apex, NC · On-site

The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... Identify and assist in additional end user training and adoption opportunities * Identify new ...

Taulia

Customer Success Manager

Customer Success Manager Location: Sofia, BG, 1784 Remote: Yes Taulia's Commitment: Diversity, Equity, and Inclusion It is our duty to create and advance a diverse and inclusive company where all ...

Oma Robotics

Customer Success Manager

Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...

Themis PLLC

Customer Success Manager

Customer Success Manager Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move ...

Bitdefender

Customer Success Manager

Washington, DC · On-site

Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat ... experience. * Assist with customer escalations and high-severity situations when needed ...

Sparta Commodities

Customer Success Manager

Houston, TX · On-site

Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...

New

SWBC

Customer Success Manager

Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...

Convey LLC

Customer Success Manager

Denver, CO · On-site

Customer Success Manager At Convey, we believe great technology is only as valuable as the customer experience behind it. We're looking for a Customer Success Manager who is passionate about building ...

WorkWave

Customer Success Manager

$95K - $105K/yr

Customer Success Manager At WorkWave, we build innovative software and fintech solutions for the ... Coach and assist other more junior team members as needed. * Collaborate with peers, management ...

New

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

The Customer Success Manager is expected to consistently provide excellent customer service to ... the client. Assist in coordination of responses related to areas outside of primary ...

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Assistant Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do assistant customer success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for assistant customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does an assistant customer success manager do?

An Assistant Customer Success Manager supports the customer success team by helping clients achieve their goals with a company's products or services. They assist in onboarding new customers, addressing client inquiries, and ensuring overall customer satisfaction. Their role involves monitoring customer usage, gathering feedback, and escalating issues to senior team members when necessary. Ultimately, they help to build strong client relationships and contribute to customer retention.

What are the key skills and qualifications needed to thrive as an assistant customer success manager, and why are they important?

To thrive as an Assistant Customer Success Manager, you need strong customer relationship management skills, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data analysis tools, is often required. Excellent communication, active listening, and a collaborative mindset are standout soft skills for this position. These skills are vital for ensuring customer satisfaction, resolving issues efficiently, and supporting the success of both clients and the organization.

What are some common challenges faced by assistant customer success managers, and how can they be effectively addressed?

Assistant Customer Success Managers often encounter challenges such as managing multiple client accounts simultaneously, ensuring timely communication, and balancing customer needs with company objectives. To effectively address these, strong organizational skills and proactive communication are essential. Leveraging customer relationship management (CRM) tools, regularly checking in with clients, and working closely with senior team members can help maintain high customer satisfaction while supporting the broader success strategy.
What cities are hiring for Assistant Customer Success Manager jobs? Cities with the most Assistant Customer Success Manager job openings:
What are the most commonly searched types of Customer Success Manager jobs? The most popular types of Customer Success Manager jobs are:
What states have the most Assistant Customer Success Manager jobs? States with the most job openings for Assistant Customer Success Manager jobs include:
Assistant Customer Success Manager jobs near you

Manager, Customer Success

Beyond SOF

Washington, DC • On-site

Other

Re-posted 26 days ago

Job description

Customer Success Manager

The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success solutions.

Main Responsibilities and Duties:

  • Lead and manage the customer success team.
  • Oversee customer success projects and ensure successful implementation.
  • Develop and implement customer success strategies and plans.
  • Collaborate with other departments to enhance customer satisfaction.
  • Lead the integration of quantum technologies into customer success initiatives. Ensure the customer success team is equipped with the necessary knowledge to assist customers with quantum-related inquiries and issues.

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