Customer Success Manager
Ann Arbor, MI · On-site
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...
Customer Success Manager
Ann Arbor, MI · On-site
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...
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Customer Success Manager
Portland, OR · Remote
$20 - $37/hr
The Customer Success Manager plays a crucial role in fostering strong relationships with small business clients to ensure their satisfaction and long-term engagement with the company. As part of a ...
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Customer Success Manager
Portland, OR · Remote
$20 - $37/hr
The Customer Success Manager plays a crucial role in fostering strong relationships with small business clients to ensure their satisfaction and long-term engagement with the company. As part of a ...
Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...
Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Manchester, NH · On-site
Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...
Customer Success Manager
Manchester, NH · On-site
Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... Prepare dashboards, meeting summaries, and materials for QBRs/EBRs. * Assist in gathering customer ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... Prepare dashboards, meeting summaries, and materials for QBRs/EBRs. * Assist in gathering customer ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... Prepare dashboards, meeting summaries, and materials for QBRs/EBRs. * Assist in gathering customer ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... Prepare dashboards, meeting summaries, and materials for QBRs/EBRs. * Assist in gathering customer ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... Prepare dashboards, meeting summaries, and materials for QBRs/EBRs. * Assist in gathering customer ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... Prepare dashboards, meeting summaries, and materials for QBRs/EBRs. * Assist in gathering customer ...
Logically Managing modern technology has become increasingly complex. As organizations scale across ... Job Duties & Responsibilities: * * Assist in developing success plans and strategies for customers ...
New
Logically Managing modern technology has become increasingly complex. As organizations scale across ... Job Duties & Responsibilities: * * Assist in developing success plans and strategies for customers ...
New
Customer Success Manager
OR · Remote
Customer Success Manager (CSM) Location: Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the Connected Safety Platform dedicated to keeping medical personnel ...
Customer Success Manager
OR · Remote
Customer Success Manager (CSM) Location: Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the Connected Safety Platform dedicated to keeping medical personnel ...
Customer Success Manager
Kalamazoo, MI · On-site
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager
Kalamazoo, MI · On-site
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
As a Customer Success Manager, you'll own the post-sale relationship for a portfolio of K-12 ... Comfort with AI-powered tools (e.g., LLM-based research assistants, automated meeting summaries ...
As a Customer Success Manager, you'll own the post-sale relationship for a portfolio of K-12 ... Comfort with AI-powered tools (e.g., LLM-based research assistants, automated meeting summaries ...
Customer Success Manager
Manhattan, NY · On-site
Enterprise Customer Success Manager This position is hybrid; based in either NYC or Boston. GitGuardian is a global cybersecurity scale-up. The company is based in Paris, New-York City, Boston. Among ...
Customer Success Manager
Manhattan, NY · On-site
Enterprise Customer Success Manager This position is hybrid; based in either NYC or Boston. GitGuardian is a global cybersecurity scale-up. The company is based in Paris, New-York City, Boston. Among ...
Lead the Way as a Customer Success Manager. Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth. Join ECAM as a ...
Lead the Way as a Customer Success Manager. Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth. Join ECAM as a ...
Customer Success Manager
Hanover, MD · On-site
$70K/yr
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...
Customer Success Manager
Hanover, MD · On-site
$70K/yr
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...
Customer Success Manager
Manhattan, NY · On-site
Enterprise Customer Success Manager This position is hybrid; based in either NYC or Boston. GitGuardian is a global cybersecurity scale-up. The company is based in Paris, New-York City, Boston. Among ...
Customer Success Manager
Manhattan, NY · On-site
Enterprise Customer Success Manager This position is hybrid; based in either NYC or Boston. GitGuardian is a global cybersecurity scale-up. The company is based in Paris, New-York City, Boston. Among ...
Customer Success Manager Oma Fertility is seeking a Customer Success Manager to support a team of Care Advocates. This role will help drive customer acquisition and retention, with the goal of ...
Customer Success Manager Oma Fertility is seeking a Customer Success Manager to support a team of Care Advocates. This role will help drive customer acquisition and retention, with the goal of ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager We are looking for a Customer Success Manager to join our growing team. As a crucial early hire, you will play a pivotal role in shaping our customer success strategy and ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager We are looking for a Customer Success Manager to join our growing team. As a crucial early hire, you will play a pivotal role in shaping our customer success strategy and ...
Assistant Customer Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do assistant customer success manager jobs pay per year?
As of Jun 25, 2026, the average yearly pay for assistant customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What does an Assistant Customer Success Manager do?
An Assistant Customer Success Manager supports the customer success team by helping clients achieve their goals with a company's products or services. They assist in onboarding new customers, addressing client inquiries, and ensuring overall customer satisfaction. Their role involves monitoring customer usage, gathering feedback, and escalating issues to senior team members when necessary. Ultimately, they help to build strong client relationships and contribute to customer retention.
What is the average pay for a customer success manager?
The average salary for a customer success manager typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while experienced managers or those in high-demand industries can earn higher compensation, often supplemented with bonuses and benefits.
What are the key skills and qualifications needed to thrive as an Assistant Customer Success Manager, and why are they important?
To thrive as an Assistant Customer Success Manager, you need strong customer relationship management skills, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data analysis tools, is often required. Excellent communication, active listening, and a collaborative mindset are standout soft skills for this position. These skills are vital for ensuring customer satisfaction, resolving issues efficiently, and supporting the success of both clients and the organization.
What jobs pay $2000 a day?
Jobs that can pay $2000 a day typically include high-level roles such as senior management, specialized consultants, or certain sales positions in industries like finance, law, or technology. These roles often require extensive experience, advanced skills, or professional certifications, and may involve long hours or high-pressure environments.
Do CSMS make good money?
Assistant Customer Success Managers typically earn a salary that ranges from $50,000 to $80,000 annually, depending on experience, location, and company size. They may also receive bonuses or commissions based on performance and customer retention metrics. Overall, the role offers a competitive income within the customer service and account management fields.
How much does a CSM get paid?
The average salary for a Customer Success Manager (CSM) ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs typically earn closer to $60,000, while experienced professionals or those in high-demand industries can earn over $100,000, often with performance bonuses and benefits.
What are some common challenges faced by Assistant Customer Success Managers, and how can they be effectively addressed?
Assistant Customer Success Managers often encounter challenges such as managing multiple client accounts simultaneously, ensuring timely communication, and balancing customer needs with company objectives. To effectively address these, strong organizational skills and proactive communication are essential. Leveraging customer relationship management (CRM) tools, regularly checking in with clients, and working closely with senior team members can help maintain high customer satisfaction while supporting the broader success strategy.
What cities are hiring for Assistant Customer Success Manager jobs? Cities with the most Assistant Customer Success Manager job openings:
What are the most commonly searched types of Customer Success Manager jobs? The most popular types of Customer Success Manager jobs are:
What states have the most Assistant Customer Success Manager jobs? States with the most job openings for Assistant Customer Success Manager jobs include:
Other
Posted 5 days ago
Job description
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software solutions used by public library systems. The team consists of Customer Success professionals across North America and reports to the Manager, Customer Success. We have a strong focus on customer strategy, retention, and product adoption, and we would love to speak with you if you have experience within library systems and customer relationship management environments.
About You - experience, education, skills, and accomplishments
- Bachelor's degree or equivalent, relevant work experience
- Minimum 5 years of experience managing customer relationships and driving retention within public or academic library systems
- At least 2+ years of experience using CRM systems in a customer-facing environment
It would be great if you also have . . .
- Master's degree in library science (MLS)
- Experience working with library software systems
- Experience working with customer feedback, insights, and success planning
- Ability to manage multiple customer accounts simultaneously
What will you be doing in this role?
- Build and maintain strong, long-term relationships with customer stakeholders
- Drive customer retention, satisfaction, and loyalty through proactive engagement
- Gather and analyze customer feedback to improve service delivery
- Identify risks to customer success and implement mitigation strategies
- Collaborate cross-functionally to ensure seamless customer experience
- Support growth by expanding customer adoption of products and services
Product you will be supporting
You will support innovative library software solutions used by public institutions. These platforms are critical to helping libraries manage resources, improve access to information, and deliver value to their communities. This requires understanding customer goals and ensuring the software aligns with their strategic plans.
About the Team
Our Customer Success team works with library systems across North America, providing strategic guidance and support to ensure maximum value from our products. Each Customer Success Manager serves as one of the primary points of contact, managing a portfolio of customers.
The team partners closely with Account Managers and other internal stakeholders to proactively address challenges, improve customer outcomes, and drive long-term success. Regular customer engagement includes quarterly business reviews, ongoing communication, and strategic planning.
Hours of Work
This is a full-time, hybrid position working Monday-Friday, 8:00 AM-5:00 PM EST. Occasional travel may be required
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.