ZipRecruiter

Log In

1

Assistant Customer Success Manager Jobs in Raleigh, NC

ESP Engineered

Customer Success Manager

Raleigh, NC · On-site

$80 - $100/hr

MaxIQ is seeking a dedicated Customer Success Manager to join our team in Raleigh. In this role, you will serve as a strategic partner to our customers, ensuring they maximize the value of MaxIQ's AI ...

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Guide and assist Sales or customers with their initial and/or repeat projects to increase quality ...

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Guide and assist Sales or customers with their initial and/or repeat projects to increase quality ...

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Guide and assist Sales or customers with their initial and/or repeat projects to increase quality ...

Melio

Customer Success Manager

Raleigh, NC · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Appian Corporation

Customer Success Manager

Raleigh, NC · On-site

$125K - $250K/yr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...

Global Relay

Customer Success Manager

Raleigh, NC

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a trusted advisor to a portfolio of customers across our SMB and Mid-Market segment. You will drive ...

Ecorobotix SA

Customer Success Manager

Raleigh, NC · On-site

$60 - $90/hr

As Maya's first U.S.-based Customer Success Manager, you will own and grow the customer ... Assistant "What I love about Ecorobotix is that every day is an opportunity to make a positive ...

Ecorobotix

Customer Success Manager

Raleigh, NC · On-site

S.-based Customer Success Manager, you will own and grow the customer relationship for Maya's North American client portfolio. As the first point of contact after the sales handover, you will drive ...

Guardz

Customer Success Manager

Raleigh, NC · On-site

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...

Canals

Customer Success Manager

Raleigh, NC · On-site

$90 - $130/hr

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a trusted advisor to a portfolio of customers across our SMB and Mid-Market segment. You will drive ...

DomainTools

Customer Success Manager

Raleigh, NC

$150K/yr

The Customer Success Manager role includes but is not limited to the following responsibilities: Lifecycle Management & Onboarding * Seamless Transitions: Manage the formal hand-off from new logo ...

DomainTools

Customer Success Manager

Raleigh, NC · Remote

$150K/yr

The Customer Success Manager role includes but is not limited to the following responsibilities: Lifecycle Management & Onboarding * Seamless Transitions: Manage the formal hand-off from new logo ...

Clayton Homes

Customer Success Manager

Oxford, NC · On-site

Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...

New

Canals

Customer Success Manager

Raleigh, NC · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

TARGAN Inc

Customer Success Manager - Poultry

Raleigh, NC · On-site

$90 - $130/hr

Customer Success Manager Full Time Professional Raleigh, NC, US Position Summary The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers ...

Global Relay

Customer Success Manager

Apex, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a trusted advisor to a portfolio of customers across our SMB and Mid-Market segment. You will drive ...

Pop-Up Talent

Customer Success Manager, CSM

Raleigh, NC · Remote

$110K - $130K/yr

Customer Success Manager (CSM) USA Remote * Team: Customer Success * Salary: $110K - $130K MISSION & PURPOSE * The Customer Success Manager (CSM) is responsible for delivering transformational ...

next page

Showing results 1-20

All JobsCustomer Success JobsAssistant Customer Success Manager JobsAssistant Customer Success Manager Jobs in Raleigh, NC

Assistant Customer Success Manager information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do assistant customer success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for assistant customer success manager in Raleigh, NC is $80,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

What does an assistant customer success manager do?

An Assistant Customer Success Manager supports the customer success team by helping clients achieve their goals with a company's products or services. They assist in onboarding new customers, addressing client inquiries, and ensuring overall customer satisfaction. Their role involves monitoring customer usage, gathering feedback, and escalating issues to senior team members when necessary. Ultimately, they help to build strong client relationships and contribute to customer retention.

What are some common challenges faced by assistant customer success managers, and how can they be effectively addressed?

Assistant Customer Success Managers often encounter challenges such as managing multiple client accounts simultaneously, ensuring timely communication, and balancing customer needs with company objectives. To effectively address these, strong organizational skills and proactive communication are essential. Leveraging customer relationship management (CRM) tools, regularly checking in with clients, and working closely with senior team members can help maintain high customer satisfaction while supporting the broader success strategy.

What are the key skills and qualifications needed to thrive as an assistant customer success manager, and why are they important?

To thrive as an Assistant Customer Success Manager, you need strong customer relationship management skills, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data analysis tools, is often required. Excellent communication, active listening, and a collaborative mindset are standout soft skills for this position. These skills are vital for ensuring customer satisfaction, resolving issues efficiently, and supporting the success of both clients and the organization.

What are the most commonly searched types of Customer Success Manager jobs in Raleigh, NC?

The most popular types of Customer Success Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Assistant Customer Success Manager jobs?

Cities near Raleigh, NC with the most Assistant Customer Success Manager job openings:

Assistant Customer Success Manager jobs near you

Customer Success Manager

ESP Engineered

Raleigh, NC • On-site

$80 - $100/hr

Other

Posted 18 days ago

Job description

MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With MaxIQ, sales excellence becomes an attainable reality.

About the Job:

MaxIQ is seeking a dedicated Customer Success Manager to join our team in Raleigh. In this role, you will serve as a strategic partner to our customers, ensuring they maximize the value of MaxIQ’s AI-powered platform. Your efforts will be pivotal in driving customer retention, expansion, and advocacy. By proactively addressing challenges and identifying growth opportunities, you will contribute significantly to our customers' success and, consequently, to MaxIQ's growth.

Responsibilities:
  • Manage and nurture customer relationships across the USA and EU regions.
  • Drive customer retention and expansion by delivering exceptional customer experiences.
  • Conduct customer onboarding, product training, and quarterly business reviews (QBRs).
  • Identify upsell and cross-sell opportunities to foster account growth.
  • Analyze customer usage data to proactively address risks and enhance adoption.
  • Act as the voice of the customer, collaborating with Product, Sales, and Marketing teams.
  • Resolve complex customer issues using a data-driven, analytical approach.
  • Manage multiple accounts, ensuring customers achieve their success milestones.
  • Handle escalations and proactively mitigate potential churn risks.
  • Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers.
Requirements:
  • 2–4 years of experience as a Customer Success Manager in SaaS (preferably in US-based SaaS companies).
  • Proven track record in customer retention, expansion, and revenue growth.
  • Strong data analytics and problem-solving skills to drive insights and recommendations.
  • Excellent spoken and written English communication skills.
  • Ability to work effectively with cross-functional teams.
  • Self‑motivated with a proactive approach to customer success.
Preferred Qualifications:
  • Experience working with AI-powered platforms or in the sales enablement industry.
  • Familiarity with CRM tools and customer success software.
  • Bachelor’s degree in Business, Marketing, or a related field.
  • Opportunity to work in a dynamic startup environment focused on innovation and personal growth.
  • Collaborative and inclusive company culture that values diversity and teamwork.
  • Access to the latest tools and technologies in the field of AI and sales enablement.

If you're passionate about driving customer success and eager to make a significant impact in a growing company, we'd love to hear from you.

#J-18808-Ljbffr

Apply