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Manager Customer Success Manager Jobs (NOW HIRING)

Revvo

Customer Success Manager

San Mateo, CA

Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...

Litera Corp.

Manager, Customer Success

Raleigh, NC · On-site

Manager, Customer Success (International) Ready to Help Shape the Future of Legal Tech?! At Litera, we don't just build software, we transform how the world's top law firms operate. Every day, we ...

SS&C

Manager, Customer Success

New York, NY · Hybrid

Manager, Customer Success Locations : NYC, NY / Boston, MA / Waltham, MA | Hybrid Get To Know Us: SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets ...

Litera

Manager, Customer Success

Chicago, IL · On-site

In this role, you'll lead and scale a team of Customer Success Managers whose work directly shapes whether customers succeed with Litera. Your impact is measured in the value customers realize, the ...

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...

Insurity

Customer Success Manager

Hartford, CT · On-site

What Our Senior Customer Success Manager Will Do Relationship Management * Primary point of management contact for assigned customers * Accurately capture minutes / actions from meetings * Prepare ...

Tiretutor

Customer Success Manager

Boston, MA

$85K - $95K/yr

Customer Success Manager We're looking for a Customer Success Manager who will own the entire post-onboarding customer lifecycle, building strong relationships to drive adoption, retention, and ...

Canopy Works

Customer Success Manager

OR · Remote

Customer Success Manager (CSM) Location: Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the Connected Safety Platform dedicated to keeping medical personnel ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

Clever Devices Ltd.

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

Selr LLC

Customer Success Manager

New York, NY

$150K/yr

Marketing Technology Employment Type: Full-time Customer Success Manager Our client is a high-growth SaaS company helping mid-market and enterprise customers drive measurable outcomes through their ...

Zift Solutions

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Recruiting Manager: Vice President Customer Success Department: Customer Success Hours / Base: Full-time / US / Remote Role Specification Role Purpose: Unifyr is looking for ...

Advantive

Customer Success Manager

Tampa, FL · On-site

Our Customer Success Manager is responsible for the accurate, timely, and efficient execution of renewal transactions. This role supports revenue retention through disciplined process management and ...

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Manager Customer Success Manager information

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$23K

$61.4K

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How much do manager customer success manager jobs pay per year?

As of May 29, 2026, the average yearly pay for manager customer success manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need a strong understanding of customer relationship management, account management, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, customer support platforms, and data analytics tools is typically required. Outstanding communication, active listening, problem-solving, and empathy are soft skills that help you build trust and resolve client issues effectively. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

How does a Manager Customer Success Manager typically collaborate with other departments to improve client satisfaction?

A Manager Customer Success Manager regularly works cross-functionally with teams such as Sales, Product, and Support to ensure clients receive seamless service. They often coordinate with Product teams to relay customer feedback and advocate for feature improvements, and with Sales to ensure smooth handoffs and align on customer goals. This collaborative approach helps anticipate client needs, resolve issues quickly, and drive overall customer satisfaction. Building strong internal relationships is key to proactively addressing challenges and ensuring the customer's voice is heard throughout the organization.

What is a Customer Success Manager?

A Customer Success Manager (CSM) is a professional responsible for building strong relationships with customers and ensuring they achieve their desired outcomes while using a company’s products or services. CSMs proactively address customer needs, provide support, and work to maximize customer satisfaction and retention. They often serve as a bridge between customers and internal teams, helping to resolve issues, identify upsell opportunities, and guide users toward best practices.

What is the difference between Manager Customer Success Manager vs Customer Support Manager?

AspectManager Customer Success ManagerCustomer Support Manager
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling customer inquiries, troubleshooting, and resolving issues
Required SkillsCustomer relationship management, strategic planning, communicationTechnical knowledge, problem-solving, communication
Work EnvironmentProactive engagement, account management, cross-department collaborationReactive support, call centers, help desks
Industry UsageCommon in SaaS, tech, and subscription servicesWidespread across various industries including retail and telecom

The Manager Customer Success Manager focuses on fostering ongoing customer relationships and ensuring product success, while the Customer Support Manager primarily addresses immediate customer issues and technical support. Both roles require strong communication skills, but their goals and daily activities differ significantly.

More about Manager Customer Success Manager jobs
What cities are hiring for Manager Customer Success Manager jobs? Cities with the most Manager Customer Success Manager job openings:
What are the most commonly searched types of Customer Success Manager jobs? The most popular types of Customer Success Manager jobs are:
What states have the most Manager Customer Success Manager jobs? States with the most job openings for Manager Customer Success Manager jobs include:
What job categories do people searching Manager Customer Success Manager jobs look for? The top searched job categories for Manager Customer Success Manager jobs are:
Manager Customer Success Manager jobs near you
Infographic showing various Manager Customer Success Manager job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
Customer Success Manager

Customer Success Manager

Revvo

San Mateo, CA

Other

Posted 21 days ago

Job description

Customer Success Manager

Location: San Mateo, California Employment Type: Full Time

As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and deriving success from the Revvo platform. You'll be responsible for managing customer relationships, driving effective product adoption and advising on the company's roadmap to improve our products.

This is the perfect role for someone who has team management experience, technical expertise, lives on the front line of the data and mobility industry, and wants to stay close to customers. You have the ability to effectively break down technical concepts and love to solve for the pain points that our customers face.

What You Do
  • Own the success of our customers, ensuring they realize the full value of Revvo
  • Drive product adoption and ongoing usage of Revvo
  • Engage with business champions to thoughtfully help them identify new opportunities leveraging our platform
  • Communicate product opportunities and technical overviews to build solutions across engineering, marketing, product and support teams
  • Become an expert on the Revvo platform and integrations, while keeping up with industry trends in mobility, data, and analytics
  • Assist and support sales process, pipeline, and deployment of Revvo products
Required Skills
  • Strategic focus on customer happiness and retention
  • Understand clients' business goals, anticipate future needs and identify solutions
  • Proven capacity to develop relationships and optimize customer accounts
  • Aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability
  • Resourceful – you might not have all the answers, but you know how to find them
Nice-to-Have Skills
  • Experience as an account manager, customer success manager or sales manager
  • Experience understanding enterprise customer needs and translating them into achievable goals
  • Passionate about supporting and transforming customers' experience
  • Prior automotive or mobility industry experience

Please reach out to recruiting@revvo.ai for more information

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