Customer Success Manager Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new ...
New
Customer Success Manager Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new ...
New
Customer Success Manager Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new ...
New
Customer Success Manager Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new ...
New
Customer Success Manager Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new ...
New
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Quick apply
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...
Quick apply
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...
Pittsburgh, PA · On-site
The Manager, Customer Success is responsible for leading and developing a team of Customer Success Managers (CSMs) to deliver consistent customer outcomes, drive adoption of products and services ...
Pittsburgh, PA · On-site
The Manager, Customer Success is responsible for leading and developing a team of Customer Success Managers (CSMs) to deliver consistent customer outcomes, drive adoption of products and services ...
Manhattan, NY · On-site
Customer Success Manager At Violet, we're on a mission to create more human, identity-centered healthcare. We all deserve to be cared for by clinicians and care providers that understand our ...
New
Manhattan, NY · On-site
Customer Success Manager At Violet, we're on a mission to create more human, identity-centered healthcare. We all deserve to be cared for by clinicians and care providers that understand our ...
New
Denver, CO · On-site
Customer Success Manager At Convey, we believe great technology is only as valuable as the customer experience behind it. We're looking for a Customer Success Manager who is passionate about building ...
Denver, CO · On-site
Customer Success Manager At Convey, we believe great technology is only as valuable as the customer experience behind it. We're looking for a Customer Success Manager who is passionate about building ...
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
New
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
New
$75K - $85K/yr
As a Customer Success Manager at Lone Wolf, you will own the ongoing success of a portfolio of customers and help them achieve meaningful business outcomes through our solutions. You will serve as a ...
$75K - $85K/yr
As a Customer Success Manager at Lone Wolf, you will own the ongoing success of a portfolio of customers and help them achieve meaningful business outcomes through our solutions. You will serve as a ...
The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption ...
The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption ...
Washington, DC · On-site
Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...
Washington, DC · On-site
Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...
$127K/yr
We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.
$127K/yr
We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.
Fremont, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Fremont, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Yorba Linda, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Yorba Linda, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Washington, DC · On-site
Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...
New
Washington, DC · On-site
Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...
New
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Quick apply
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Grand Rapids, MI · On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
Grand Rapids, MI · On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
San Antonio, TX · On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
San Antonio, TX · On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
$23K - $30.2K
4% of jobs
$30.2K - $37.5K
10% of jobs
$43.3K is the 25th percentile. Wages below this are outliers.
$37.5K - $44.7K
14% of jobs
$44.7K - $51.9K
16% of jobs
The median wage is $58.1K / yr.
$51.9K - $59.1K
7% of jobs
$59.1K - $66.4K
10% of jobs
$70K is the 75th percentile. Wages above this are outliers.
$66.4K - $73.6K
29% of jobs
$73.6K - $80.8K
4% of jobs
$80.8K - $88K
3% of jobs
$88K - $95.3K
1% of jobs
$95.3K - $102.5K
2% of jobs
$23K
$61.4K
$102.5K
| Aspect | Manager Customer Success Manager | Customer Support Manager |
|---|---|---|
| Primary Focus | Building long-term customer relationships and ensuring product adoption | Handling customer inquiries, troubleshooting, and resolving issues |
| Required Skills | Customer relationship management, strategic planning, communication | Technical knowledge, problem-solving, communication |
| Work Environment | Proactive engagement, account management, cross-department collaboration | Reactive support, call centers, help desks |
| Industry Usage | Common in SaaS, tech, and subscription services | Widespread across various industries including retail and telecom |
The Manager Customer Success Manager focuses on fostering ongoing customer relationships and ensuring product success, while the Customer Support Manager primarily addresses immediate customer issues and technical support. Both roles require strong communication skills, but their goals and daily activities differ significantly.

9.8
Based on 5 frontline employees who took The Breakroom Quiz
3rd of 242 rated software companies
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the SLED Sector at Okta. You will report to the Regional Manager, Customer Success and be responsible for complementing Okta's innovations, best practices, and capabilities with our valued customers' business objectives and priorities. As a strategic and trusted advisor, you will shift customer mindsets.
Sourced by ZipRecruiter
Software development
5,001 - 10,000 Employees
San Francisco, CA, US
2009