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Overnight Virtual Customer Success Manager Jobs (NOW HIRING)

Aristocrat

Customer Success Manager

Las Vegas, NV · On-site

Customer Success Manager At Aristocrat, we believe in crafting world-class gaming experiences that ... Serve as the primary point of contact for assigned customers, conduct regular onsite and virtual ...

Suvoda

Customer Success Manager

Conshohocken, PA · On-site

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success ... virtual team to deliver customer success * Ability to align internal resources to meet customer ...

Auxmode

Customer Success Manager

Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio ... A fun, casual work environment on site or virtual. Requirements * Proven experience managing ...

BlinkOps

Customer Success Manager

$100K - $170K/yr

Retain full control as you deploy your own custom army of virtual security employees - each tasked ... About this Role Customer Success Manager at Blinkops serve as the trusted technical and business ...

SimX, Inc

Customer Success Manager

San Francisco, CA · On-site +1

Customer Success Manager OUR COMPANY SimX is a fast-growing company bringing virtual and augmented reality to medical simulation training. At the end of 2024, we were acquired by Madison Industries ...

T E C Industrial Inc

Customer Success Manager

Edina, MN · On-site

$60 - $80/hr

Job Category Customer Success, Account Management, Client Relations * Industry SaaS, Sports ... Deliver virtual training sessions and educational workshops for administrators, coaches, evaluators ...

LED FastStart

Customer Success Manager

Lafayette, LA · On-site

$35K - $55K/yr

Customer Success Manager - Spray Drones DMR Technologies is seeking a relationship-driven Customer ... Support both in-person and virtual training. Customer Support Be the first call when customers need ...

SimX

Customer Success Manager

San Francisco, CA · On-site +1

Customer Success Manager OUR COMPANY SimX is a fast-growing company bringing virtual and augmented reality to medical simulation training. At the end of 2024, we were acquired by Madison Industries ...

Lone Wolf Technologies INC

Customer Success Manager

$75K - $85K/yr

Customer Success Manager As a Customer Success Manager at Lone Wolf, you will own the ongoing ... Conduct regular, proactive virtual meetings (1:1 or group) based on customer needs, segment, risk ...

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

StarTech.com

Customer Success Manager

Newark, CA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

DMR TECHNOLOGIES INC

Customer Success Manager

Lafayette, LA · On-site

$35K - $55K/yr

Customer Success Manager - Spray DronesPosition Summary DMR Technologies is seeking a relationship ... Support both in-person and virtual training. Customer Support Be the first call when customers need ...

StarTech.com

Customer Success Manager

Boston, MA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

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Overnight Virtual Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do overnight virtual customer success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for overnight virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Virtual Customer Success Manager vs Virtual Customer Support Specialist?

AspectOvernight Virtual Customer Success ManagerVirtual Customer Support Specialist
CredentialsTypically requires experience in customer success, relevant certifications (e.g., CS certifications), and industry knowledgeOften requires basic customer service skills, sometimes certifications in support tools or communication
Work EnvironmentRemote, overnight shifts, proactive engagement with clients, strategic focusRemote, flexible hours, reactive support, troubleshooting and issue resolution
Employer & Industry UsageUsed by SaaS, tech, and service companies focusing on customer retentionCommon across retail, tech, and service industries for handling customer inquiries

The Overnight Virtual Customer Success Manager focuses on proactive client engagement and retention during overnight hours, requiring industry experience and strategic skills. In contrast, the Virtual Customer Support Specialist handles reactive customer inquiries, troubleshooting, and support tasks, often with less emphasis on strategic account management.

More about Overnight Virtual Customer Success Manager jobs

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Overnight Virtual Customer Success Manager jobs near you
Infographic showing various Overnight Virtual Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Aristocrat

Las Vegas, NV • On-site

Other

Posted 12 days ago

Job description

Customer Success Manager

At Aristocrat, we believe in crafting world-class gaming experiences that bring happiness and excitement to our players. As a Customer Success Manager, you will play a pivotal role in ensuring our customers' happiness and success with our products. You'll have the opportunity to work with a dynamic team, dedicated to innovation and customer-centric solutions. This role is perfect for someone who is ambitious, enjoys building relationships, and thrives in a fast-paced environment. Join us in our mission to deliver outstanding customer experiences and be part of a company that values talent, collaboration, and excellence!

What You'll Do
  • Support customer onboarding, product implementation, and user enablement activities.
  • Serve as the primary point of contact for assigned customers, conduct regular onsite and virtual customer meetings; respond to routine customer inquiries regarding product functionality and guidelines.
  • Maintain accurate customer records, meeting notes, and follow-up actions within company systems.
  • Support onsite customer projects in collaboration with Project Management.
  • Monitor customer usage data and find opportunities to improve product adoption and customer outcomes.
  • Provide product expertise and mentorship to customers and internal collaborators.
  • Partner with internal teams to address customer needs and support customer retention efforts.
  • Gather customer feedback and communicate improvement opportunities to Product teams.
  • Ensure customer deliverables, commitments, and success plans are completed and communicated to leadership.
  • Advance critical customer issues and coordinate resolution efforts across internal teams.
  • Serve as a liaison with the Aristocrat Support Center to coordinate issue resolution.
  • Monitor industry trends and incorporate guidelines into customer success strategies.
  • Perform other duties as assigned.
What We're Looking For
  • 4+ years of experience in a customer-facing role, preferably in customer success or support.
  • Previous Casino/Gaming Systems Industry Experience is required.
  • Strong communication and interpersonal skills.
  • Proven ability to manage multiple tasks and priorities.
  • Experience with CRM systems and customer data management.
  • Ability to travel up to 75%, including occasional international travel.
  • A proactive approach to problem-solving and keen attention to detail.
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Strong analytical abilities with the capability to analyze customer usage data.
  • A passion for gaming and a dedication to improving customer experiences.
  • A Bachelor's degree in a related field or equivalent experience is preferred but not required.

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