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Freelance Customer Success Manager Jobs (NOW HIRING)

Decisions

Customer Success Manager

Virginia Beach, VA · On-site

Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted ...

Evoplay

Customer Success Manager

Customer Success Manager , : , ' , B2B-. ': * B2B . * . * . * , . * support, product tech . * . * . : * 1+ Customer Success Manager, Technical/Product Support specialist , QA, Project/Product Manager ...

Trak Group

Customer Success Manager

Mason, OH · Hybrid

Customer Success Manager Setting/Hours: Hybrid - Flexible Remote | 8am-5pm Join trak group in partnering with a growing client in Mason, Ohio that's expanding its Shared Services team. Overview: We ...

Aveva

Customer Success Manager

Houston, TX · Hybrid

$89K - $148K/yr

Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...

Revvo

Customer Success Manager

San Mateo, CA

Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...

Bee Genius

Customer Success Manager

Oakland, CA

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

KMS Lighthouse

Customer Success Manager

Irving, TX · On-site

As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an ...

Hack The Box

Customer Success Manager

New York, NY · On-site +1

$105K - $130K/yr

The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...

Lever Demo 2

Customer Success Manager

Arlington, TX

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

Outcode Software

Customer Success Manager

Draper, UT · On-site

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

GBG

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...

Canopy Works

Customer Success Manager

OR · Remote

Customer Success Manager (CSM) Location: Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the Connected Safety Platform dedicated to keeping medical personnel ...

Case Status

Customer Success Manager

Charleston, SC

Customer Success Manager Reports to: Customer Success Team Manager Organization: Customer Success We're looking for a high-energy Customer Success Manager (CSM) to be the champion of our Enterprise ...

Schlumberger

Customer Success Manager

Houston, TX

The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

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All JobsFreelance Customer Success Manager Jobs

Freelance Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do freelance customer success manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for freelance customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

Can you make 10k a month freelancing?

A Freelance Customer Success Manager can potentially earn $10,000 or more per month depending on factors such as experience, client base, project scope, and rates charged. Building a strong portfolio, developing specialized skills, and establishing long-term client relationships can help increase earning potential. However, income varies widely and achieving this level requires consistent effort and strategic positioning in the freelance market.

How to make 2000 a week working from home?

A Freelance Customer Success Manager can earn $2,000 weekly by building a strong client base, offering specialized services, and setting competitive rates. Success depends on experience, communication skills, and the ability to manage multiple clients efficiently, often requiring remote collaboration tools and a flexible schedule.

What are some of the unique challenges Freelance Customer Success Managers face compared to those in traditional full-time roles?

Freelance Customer Success Managers often navigate multiple client accounts simultaneously, each with its own expectations, communication styles, and success metrics. Unlike full-time roles, freelancers must proactively build client trust and establish processes without the backing of a single, established organization or dedicated team. Managing time effectively and balancing varied workloads is essential, as is quickly adapting to different company cultures and workflow systems. However, this flexibility also allows freelancers to choose projects that match their expertise, build a diverse portfolio, and expand their network in the customer success industry.

What are the key skills and qualifications needed to thrive in the Freelance Customer Success Manager position, and why are they important?

To thrive as a Freelance Customer Success Manager, you need a strong foundation in client relationship management, account support, onboarding processes, and a deep understanding of customer lifecycle strategies, often supported by a bachelor’s degree or relevant experience. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and occasionally certifications like Customer Success Manager (CCSM), are highly valuable. Outstanding communication, problem-solving abilities, and self-motivation are key soft skills that set top freelance professionals apart. These competencies are crucial for independently managing diverse client needs and ensuring high satisfaction in a flexible, self-directed work environment.

Can you be a freelance customer success manager?

Yes, a customer success manager can work as a freelancer by offering their services independently to multiple clients. Freelance customer success managers typically need strong communication skills, industry knowledge, and familiarity with customer relationship management (CRM) tools. They often set their own schedules and may require relevant experience or certifications in customer success or account management.

How to make $1000 a week remote?

A freelance Customer Success Manager can earn $1000 or more weekly by securing multiple clients, providing high-value support, and leveraging skills in communication and problem-solving. Building a strong online presence, using platforms like LinkedIn or Upwork, and maintaining consistent client relationships are essential for reaching this income level.

What is a Freelance Customer Success Manager job?

A Freelance Customer Success Manager (CSM) helps businesses retain and grow their customer relationships on a contract basis. They work to ensure clients achieve their desired outcomes by providing onboarding, support, and strategic guidance. Unlike in-house CSMs, freelancers offer flexibility and specialized expertise without long-term commitments. Their responsibilities may include managing accounts, analyzing customer feedback, and optimizing user experiences to drive retention and satisfaction.

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What cities are hiring for Freelance Customer Success Manager jobs? Cities with the most Freelance Customer Success Manager job openings:
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Freelance Customer Success Manager jobs near you
Infographic showing various Freelance Customer Success Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Lawyer.com

Basking Ridge, NJ • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

Job description

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
Requirements
  • Proven work experience as a Customer Success Manager or similar role
  • Experience working with brand image and promoting value through customer experience
  • Exceptional ability to communicate and foster positive business relationships
  • Technical skills required, as they relate to the use of the product or service
  • Accountability and personal organization are essential
  • Experience in managing a diverse portfolio of clients, and their success with our products.
  • A communications or marketing degree is preferred

    • Benefits
    • Very competitive salary and bonuses
    • Stock options
    • Generous vacation policy including up to 8 weeks long service leave.
    • Medical, dental and vision healthcare insurance
    • Health-oriented work environment including sit/stand electric desks/treadmills.
    • Fun company events, theme Fridays, summer hours, voted a best place to work in NJ
    • Streamlined management reporting and decision making

    Apply