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Freelance Customer Success Manager Jobs (NOW HIRING)

Customer Success Manager Lehi, Utah, United States; New York, New York, United States Director of Customer Success Lehi, Utah, United States; Remote Manager of Sales Compensation Lehi, Utah, United ...

Regional Customer Success Manager The Regional Customer Success Manager plays a pivotal role in driving the success of a portfolio of Autodesk's largest regional customers, primarily within the ...

Customer Success Manager Customer Success at Privy is about helping ecommerce brands unlock growth. We partner with thousands of merchants to maximize the value they get from email, SMS, and onsite ...

Customer Success Manager

  • Medical

  • Retirement

Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...

Customer Success Manager

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager We are seeking a passionate and experienced Customer Success Manager to champion the success of our valued customers. As a member of our Customer Success team, you will be ...

Customer Success Manager

Waco, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...

Customer Success Manager Bogotá - Colombia - Remote Tenable ® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our ...

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...

Customer Success Manager As a customer success manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade's AI solutions deliver ...

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

  • Retirement

Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...

Customer Success Manager

Grand Rapids, MI · On-site

  • Medical

  • Retirement

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

Showing results 41-60

Freelance Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do freelance customer success manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for freelance customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are some of the unique challenges freelance customer success managers face compared to those in traditional full-time roles?

Freelance Customer Success Managers often navigate multiple client accounts simultaneously, each with its own expectations, communication styles, and success metrics. Unlike full-time roles, freelancers must proactively build client trust and establish processes without the backing of a single, established organization or dedicated team. Managing time effectively and balancing varied workloads is essential, as is quickly adapting to different company cultures and workflow systems. However, this flexibility also allows freelancers to choose projects that match their expertise, build a diverse portfolio, and expand their network in the customer success industry.

What are the key skills and qualifications needed to thrive as a freelance customer success manager?

To thrive as a Freelance Customer Success Manager, you need a strong foundation in client relationship management, account support, onboarding processes, and a deep understanding of customer lifecycle strategies, often supported by a bachelor’s degree or relevant experience. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and occasionally certifications like Customer Success Manager (CCSM), are highly valuable. Outstanding communication, problem-solving abilities, and self-motivation are key soft skills that set top freelance professionals apart. These competencies are crucial for independently managing diverse client needs and ensuring high satisfaction in a flexible, self-directed work environment.

What is a freelance customer success manager?

A Freelance Customer Success Manager (CSM) helps businesses retain and grow their customer relationships on a contract basis. They work to ensure clients achieve their desired outcomes by providing onboarding, support, and strategic guidance. Unlike in-house CSMs, freelancers offer flexibility and specialized expertise without long-term commitments. Their responsibilities may include managing accounts, analyzing customer feedback, and optimizing user experiences to drive retention and satisfaction.

More about Freelance Customer Success Manager jobs

What cities are hiring for Freelance Customer Success Manager jobs?

Cities with the most Freelance Customer Success Manager job openings:

What are the most commonly searched types of Customer Success Manager jobs?

The most popular types of Customer Success Manager jobs are:

What states have the most Freelance Customer Success Manager jobs?

States with the most job openings for Freelance Customer Success Manager jobs include:

Infographic showing various Freelance Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

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Re-posted 19 days ago


Job description

Customer Success Manager

Lehi, Utah, United States; New York, New York, United States

Director of Customer Success

Lehi, Utah, United States; Remote

Manager of Sales Compensation

Lehi, Utah, United States; Remote

Sales Enablement Manager

Lehi, Utah, United States; Remote

Sr. FP&A Analyst

Remote

Sr. Technical Product Manager

Remote