San Francisco, CA · On-site
$120K - $145K/yr
Mentor and provide guidance to junior Customer Success team members, helping to elevate the overall ... Prior experience managing high value enterprise customer relationships in B2B SaaS or Fintech ...
San Francisco, CA · On-site
$120K - $145K/yr
Mentor and provide guidance to junior Customer Success team members, helping to elevate the overall ... Prior experience managing high value enterprise customer relationships in B2B SaaS or Fintech ...
Mentors junior Customer Success Managers Ensures Customer Success and Reference-ability: * Gather customer feedback by playing an active role in the NPS customer survey activities by encouraging ...
Mentors junior Customer Success Managers Ensures Customer Success and Reference-ability: * Gather customer feedback by playing an active role in the NPS customer survey activities by encouraging ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
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Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Chicago, IL · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Chicago, IL · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Boston, MA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Boston, MA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
$70K - $80K/yr
Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.
New
$70K - $80K/yr
Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.
New
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
San Francisco, CA · On-site
$120K - $145K/yr
Mentor and provide guidance to junior Customer Success team members, helping to elevate the overall ... Prior experience managing high value enterprise customer relationships in B2B SaaS or Fintech ...
San Francisco, CA · On-site
$120K - $145K/yr
Mentor and provide guidance to junior Customer Success team members, helping to elevate the overall ... Prior experience managing high value enterprise customer relationships in B2B SaaS or Fintech ...
Woodbury, NY · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
Quick apply
Woodbury, NY · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
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Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
$19K - $25.3K
4% of jobs
$25.3K - $31.5K
7% of jobs
$36.3K is the 25th percentile. Wages below this are outliers.
$31.5K - $37.8K
18% of jobs
$37.8K - $44.1K
14% of jobs
The median wage is $46.8K / yr.
$44.1K - $50.4K
17% of jobs
$55.6K is the 75th percentile. Wages above this are outliers.
$50.4K - $56.6K
19% of jobs
$56.6K - $62.9K
10% of jobs
$62.9K - $69.2K
6% of jobs
$69.2K - $75.5K
2% of jobs
$75.5K - $81.7K
1% of jobs
$81.7K - $88K
2% of jobs
$19K
$52.5K
$88K
Junior Customer Success Managers often encounter challenges such as quickly learning a variety of client needs, managing diverse customer expectations, and balancing a growing portfolio of accounts. Adjusting to different communication styles and troubleshooting common product issues can also be part of the learning curve. Most companies provide training, mentorship, and regular check-ins to help new hires build confidence and develop effective strategies. Successfully navigating these challenges early on not only strengthens your relationship-building skills but can also lay the groundwork for progressing to more senior roles.
A Junior Customer Success Manager (CSM) is responsible for supporting customer relationships, ensuring satisfaction, and driving product adoption. They assist senior team members in onboarding clients, addressing inquiries, and identifying opportunities for growth. Their role involves proactive communication, problem-solving, and coordinating with internal teams to enhance customer experience. Junior CSMs typically work with smaller accounts or assist on larger ones while developing their skills in customer relationship management. Over time, they gain experience to take on more responsibilities and lead accounts independently.
To thrive as a Junior Customer Success Manager, you generally need strong communication skills, a basic understanding of customer relationship management (CRM), and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce or HubSpot and experience with support ticketing systems are often required. Exceptional interpersonal skills, proactive problem-solving, and the ability to manage multiple priorities at once help candidates excel in customer-facing environments. These skills ensure effective client onboarding, high customer satisfaction, and successful collaboration with cross-functional teams.
$120K - $145K/yr
Other
Posted 21 days ago
8.1
Based on 5 frontline employees who took The Breakroom Quiz
Your Role
We are looking for a relationship driven, strategically minded Customer Success Manager to lead and scale our post-implementation Customer Success function. This role will own the end to end lifecycle of Ascend's highest value customers, serving as a trusted advisor to C-suite and senior stakeholders while driving strong adoption, retention, and expansion. You'll balance hands-on account management with long-term strategic thinking by building repeatable motions, surfacing customer insights, and partnering cross-functionally to influence product direction and drive durable growth.
Responsibilities will include
Objective #1: In your first 30 days, you will:
Objective #2: In your first 60 days, you will:
Objective #3: In your first 90 days, and beyond, you will:
You might be a good fit if you are / have
Base Salary Range: $120,000-145,000
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