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Bilingual Customer Success Manager Jobs (NOW HIRING)

Shamrock Marketing Inc

Be Seen First

Bilingual Customer Success Specialist

Louisville, KY · On-site

$22 - $25/hr

Bilingual Customer Success Specialist Department: Sales Reports To: Director of Sales & Key ... Opportunity to learn sales, customer success, and account management * Direct visibility with ...

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

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StarTech.com

Customer Success Manager

FL · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Newark, CA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Boutique Recruiting

Customer Success Manager

$70K - $80K/yr

Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.

CSC

Customer Success Manager

Logan, UT · On-site

Customer Success Manager (West Coast) Hybrid Work Model (3 days onsite, 2 days remote)Location ... * Multi-lingual preferred, but not required

Maxiq

Customer Success Manager

Raleigh, NC · On-site

Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...

Cira Apps Ltd

Customer Success Manager

Austin, TX · Remote

Role Overview As a  Customer Success Manager  at Cira Apps, you'll be the trusted guide for our ... if you're bilingual and can support our diverse customer base Why Join Us? At Cira Apps, our ...

New

Selr LLC

Customer Success Manager

New York, NY

$150K/yr

Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...

Clever Devices

Customer Success Manager

Apex, NC · On-site

Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...

Valsoft Services

Customer Success Manager

Customer Success Manager At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services ...

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Bilingual Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do bilingual customer success manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for bilingual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

How does being bilingual enhance collaboration and effectiveness as a customer success manager?

Being bilingual allows a Customer Success Manager to build stronger relationships with a diverse client base and effectively support customers in their preferred language. This not only reduces misunderstandings but also fosters trust and loyalty, leading to higher customer satisfaction. Bilingual CSMs often bridge communication gaps between teams and international clients, making them valuable assets in global or multicultural companies. Additionally, they may have opportunities to take on more complex accounts or mentor colleagues on cross-cultural best practices.

What is a bilingual customer success manager?

Bilingual Customer Success Managers are professionals who support and manage relationships with customers, ensuring their satisfaction and success with a company’s products or services, while communicating fluently in two or more languages. Their role involves understanding customer needs, resolving issues, providing product guidance, and acting as a bridge between the customer and internal teams. By being bilingual, they can effectively assist a more diverse customer base, address concerns in the customer's preferred language, and help drive customer retention and loyalty.

What is the difference between Bilingual Customer Success Manager vs Bilingual Account Manager?

AspectBilingual Customer Success ManagerBilingual Account Manager
Primary FocusEnsuring customer satisfaction, onboarding, and retentionManaging client accounts, upselling, and revenue growth
Work EnvironmentCustomer support teams, onboarding sessionsSales teams, client meetings
Required CredentialsCustomer service experience, communication skills, bilingual proficiencySales experience, relationship management, bilingual skills

The main difference is that a Bilingual Customer Success Manager focuses on customer retention and satisfaction, while a Bilingual Account Manager emphasizes managing client accounts and increasing sales. Both roles require strong communication skills and bilingual proficiency, but their core objectives differ in customer success versus account growth.

What are the key skills and qualifications needed to thrive as a bilingual customer success manager?

To thrive as a Bilingual Customer Success Manager, you need fluency in at least two languages, a background in customer service or account management, and strong problem-solving abilities. Familiarity with CRM platforms like Salesforce or HubSpot and experience using ticketing systems are typically required. Exceptional communication, cultural sensitivity, and relationship-building skills help you connect with diverse clients and drive customer satisfaction. These skills are crucial for fostering loyalty, retaining clients, and ensuring seamless communication across language barriers.
More about Bilingual Customer Success Manager jobs
What cities are hiring for Bilingual Customer Success Manager jobs? Cities with the most Bilingual Customer Success Manager job openings:
What states have the most Bilingual Customer Success Manager jobs? States with the most job openings for Bilingual Customer Success Manager jobs include:
What job categories do people searching Bilingual Customer Success Manager jobs look for? The top searched job categories for Bilingual Customer Success Manager jobs are:
Bilingual Customer Success Manager jobs near you
Infographic showing various Bilingual Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 61% In-person, 6% Hybrid, and 33% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Bilingual Customer Success Manager (English and Spanish)

BSF Talent Recruitment

Manhattan, NY • On-site

Other

Re-posted 9 days ago

Job description

Bilingual Customer Success Manager (English and Spanish)

New York, New York, United States

Our client is an AI-driven technology company that carries "beauty" as its core ideal, helping its users become more beautiful with image products and beauty management services and assisting with the digital transformation of the beauty industry by providing SaaS services.

As its products become increasingly popular with global customers, our client plans to recruit experienced customer success managers in key countries.

The main goal of a customer success team is to provide support for customers as they transition from the sales pipeline (prospects) to the support pipeline (active users). You're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking to achieve when purchasing your product.

Job Highlights:

  • An interesting and ambitious role in a successful international company.
  • Product portfolio with advanced technology, reliable quality, and brand influence. Provide competitive salary that matches experience and position.

Responsibilities:

  • Drive the successful adoption and onboarding of the services to help customers realize the business value of our partnership and offerings.
  • Guide customers through the changes needed to unlock the full value of our products, and help their staff, train, and align their people and partners to deliver on transformation.
  • Partner with business development teams and executives to develop strategic and technical plans that help customers achieve their business objectives.
  • Coordinate internal resources to support product delivery, implementation, and deployment.
  • Identify and analyze customers needs to help the internal team improve product offering.
  • Output and share customer success stories and best practices in the industry.
  • Maintain client relationship by providing support and paying attention to the market dynamics, risks, and problems that may affect customers.

Requirements:

  • Bachelor degree or above;
  • At least 5 years of B2B customer success customer service or account management experience in SaaS related fields;
  • The deep understanding of the beauty industry is preferred;
  • Bilingual in English and Spanish is preferred;

Apply