Msp Customer Service Jobs (NOW HIRING)

Actalent connects passion with purpose and our vision is to impact millions of lives through engineering and sciences efforts.

The key focus for an MSP Recruiter is to execute sourcing strategies and communication plans with the aim of providing qualified candidates to Actalent's MSP customers in a timely manner.

The MSP Recruiter must have the ability to effectively communicate with potential employees as well as the internal teams which they support. This individual will be expected to thrive in a fast-paced, high-called environment with the goal of driving more candidate submittals and hires for the customers they are dedicated to supporting. The MSP Recruiter may sit near any Actalent location and be 100% remote but will need flexibility in working various time zones based on client needs.

About Actalent

With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.

Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

You Will

• Responsible for supporting the MSP business both Actalent and Aston Carter partner with the mission to optimize how we support these key customers.
• Utilize all resources available to attract qualified professionals.
• Proactively pipeline talent and create pre-qualified candidate talent pools in line with the client's workforce plans.
• Responsible for initiating the hiring process for available positions to include:
  • Sourcing of candidates: referrals and outsourcing
  • Screening to ensure goals, skills and interests align with candidate and client
  • Rate negotiation
  • Submitting qualified candidates to the client via their VMS system
  • Interview coordination and preparation
  • Candidate offer acceptance
• Creatively leverage social media, including but not limited to, Linked In, X and Facebook to network and build connections within the community of Technical and Non-Technical Professionals.
• As the first point of contact for potential candidates, must always interact with a high level of professionalism and customer service.
• Coach and prepare candidates for interviews and provide them with professional guidance and timely feedback.
• Maintain all documentation using proprietary Applicant Tracking System to track information.

We Will

We commit to providing continued education and training throughout your career to keep your skillset sharp and competitive:

• You'll take part in a comprehensive, structured training program to prepare you for your role, including role plays, job shadows and teach-backs to create camaraderie and ensure you become a subject matter expert within your industry.
• Throughout your career at Actalent, you will engage in both formal and informal mentorship programs to progress toward your personal and professional goals.
• At every step of the way, you will be surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others.
• Actalent promotes almost exclusively from within. Employees have the opportunity to develop and advance into leadership, management or explore other opportunities across our business.

Skills and Qualifications

• Bachelor's degree preferred
• Ideal candidate will have 1+ year of proven success as a specialized skill set recruiter
• Self-motivated and possess excellent communication skills with strong attention to detail
• Excellent customer service, organizational agility, and time management skills are essential

Compensation

Compensation for this role is $65,000 base salary $500 bonus per placement with aligned MSP accounts barring they work minimum 30 days and $250 bonus per placement outside of MSP accounts, after consultant works a minimum of 30 days.

Benefits

• Healthcare, dental, vision, and 401(k)
• 20 days paid time off (accrued per year)
• Employee discounts
• Tuition reimbursement program

Our Culture

Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.

Allegis Group Foundation

The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.

We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants. 

Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent | https://www.linkedin.com/company/actalentservices

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

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